Phoeracosmetics Reviews 

411
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

Honestly the products are amazing. However the blush I ordered was smashed in transit. So when I opened it it went everywhere. Delivered quickly. Very expressed and definitely ordering again. T... See more

Rated 5 out of 5 stars

I've been using phoera cosmetics for a good while because they are good quality, fairly priced, vegan. Promptly delivered, all good.

Rated 5 out of 5 stars

I am 78 and still like to look presentable and groomed. I have brown age spots/sun damage and some red areas. I have never in all my many years of wearing foundation found one expensive or otherwise... See more

Rated 1 out of 5 stars

Really disappointed with my items, ordered a few items from the website to get a feel of their products, unfortunately the eye shadow arrived broken as did the eye crayon. The lipstick is the only thi... See more

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3.8

Great

TrustScore 4 out of 5

411 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 7% of negative reviews

Typically replies within 24 hours

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3.8

All reviews

(411)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Pump action

The pump dispenser doesn’t work on the foundation you have to take the top off completely and manually get it out that way it’s not the first time I’ve encountered this when I’ve bought it before

15 February 2022
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Reply from Phoeracosmetics

Hi we are sorry to hear you have had a problem with our foundation, please confirm if you have unlocked the nozzle by turning it anti clock wise.

Rated 5 out of 5 stars

Highly recommended

Having ordered from this company many occasions, I was disappointed to find items missing from my most recent order. However, after emailing the customer services to explain, I received the missing items two days later.
I would highly recommend phoera product's and have always been happy with items I have ordered

7 January 2022
Rated 2 out of 5 stars

Products are poor quality

Products are poor quality, would be better getting stuff from drugstore

Order number is PHOERAUK6580. Foundation did not go on well and dried my skin. The matte waterproof lipstick came off very quickly. The mascara was clumpy. I have yet to try the eyeshadow or soo glow but I'm not in any rush to do so.

5 January 2022
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Reply from Phoeracosmetics

Hi we are very sorry to hear this, we see you are not a verified customer, which product is it that you purchased also please confirm your order number so we can check if you ordered from us. We will do our utmost to get this issue resolves for you.

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