Phoenix Rising Surgery Reviews 

188
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

This is my second experience booking with Elaine at Phoenix Rising for surgery at Ekol Hospital with Dr Arif Aydin. I had previously booked directly with the hospital three times for other procedures.... See more

Rated 5 out of 5 stars

Absolutely amazing I have had the full mummy makeover I’m 4 weeks post op and From the moment I enquired to returning home still now, I have been supported. The staff at the hospital were absolute... See more

Rated 5 out of 5 stars

Ive been dealing with elaine and canyel for over 3 years they booked and supported me through 2 visits . They are so supportive there is no way i could have done it expecially canyel she is a super st... See more

Rated 5 out of 5 stars

Elaine was the cornerstone of my trip to Ekol, her professionalism and friendliness eased my nerves and the whole experience was beautifully coordinated from booking to getting home. There was not... See more

Company details

Written by the company

From bariatric surgery, cosmetic procedures, dental aesthetics and eye lens replacement are some of the many procedures we offer, each personalised to individual needs and requirements. We provide care and expertise in only the highest quality hospitals with dedicated medical teams. Let us guide you on your journey from your initial inquiry to organising your flights, consultations, aftercare and hotel accommodation. Our multi national team is solution focussed: nothing is a problem and our highly skilled administration team will guide you through each stage with ease and simplicity. Our 25 years experience in customer service has resulted in a highly professional organisation. We pride ourselves on our 100% hands on care from welcoming you from your first steps at the airport and hospital, through all tests, surgeon’s consultations and being alongside you on the way to theatre: you literally will never feel alone. Phoenix Rising, with other contracted health care providers in Turkey, offer highly competitive prices alongside a wealth of experience, professionalism, care and high quality outcomes. Leave it to us to deliver your dream.


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4.9

Excellent

TrustScore 5 out of 5

188 reviews

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4.9

All reviews

(188)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

Elaine and Canyel were fantastic

Elaine and Canyel were fantastic, Canyel was with me through my tests before the surgery and was there when I came around after the surgery.
They explained everything to me and made my experience and the start of my journey so memorable.
Elaine even took time to come see me before and after she had surgery herself.
I would 100% recommend using Elaine & Canyel.

21 June 2023
Unprompted review
Rated 5 out of 5 stars

Truly amazing experience from start to…

Truly amazing experience from start to finish. The communication was excellent from the very beginning and the process very thorough which made me feel safe. The surgeon has done an incredible job I couldn’t be happier. Elaine was the brilliant, felt so comfortable and cared for by her. All the nurses at the hospital were fantastic. Overall it was amazing and I would highly recommend phoenix rising to anyone who is thinking about surgery

20 June 2023
Unprompted review
Rated 5 out of 5 stars

Have to say these ladys are great…

Have to say these ladys are great Elaine and Canyel thy help me i was so nervis thy carmed me down and stayed with me the whole way the room was so clean and thy made sure our transfers to and from was there in time have to say thy are the best even when i got home if i had a issue thy would text me back really reconmend these lovly ladys x

13 June 2023
Unprompted review
Rated 5 out of 5 stars

Amazing service …

Elaine and Canyel have fantastic Scottish accents (despite Canyel being born in Turkey). There is zero language barrier which makes you feel so much safer. They go the extra mile and always replied to any messages sent. Not only did they provide every bit of info you could want they also went the extra mile e.g organising for us to get our hair done, giving my companion updates. Would absolutely recommend them

15 June 2023
Unprompted review
Rated 5 out of 5 stars

Elaine is such a lovely lady and…

Elaine is such a lovely lady and nothing was hard for her to do her and her daughter made my experience so easy and her care was second to none I would highly recommend her and will be back to her shortly for more surgery can not recommend ekol hosiptal had such a easy and pleasant experience will see ye soon. Thank you Elaine xx

13 June 2023
Unprompted review
Rated 5 out of 5 stars

I would highly recommend Elaine and the…

I would highly recommend Elaine and the hospital for the care and attention I received whilst I was there really amazing I got my eyes done upper and lower and very happy with the result would not hesitate to use them again. Whenever I text Elaine she replied immediately and her daughter also very helpful Got my procedure done in April but wanted to wait to see what the results were like before I gave a review and I am truly happy

21 April 2023
Unprompted review
Rated 5 out of 5 stars

Truly amazing!

Truly amazing experience from start to finish. The communication was excellent from the very beginning and the process very thorough which made me feel safe. The surgeon has done an incredible job and taken away insecurities that have bothered me for years. Elaine was the best, felt so comfortable and cared for by her- personal touches and genuinely has your best interests at the centre of the process. Couldn’t fault it and will 100% recommend. Thank you!

6 June 2023
Unprompted review
Rated 5 out of 5 stars

There is nothing I could fault

There is nothing I could fault. Best experience. Cleaner, more efficient and kinder staff than ANY nhs hospital I’ve been to and I work in the NHS. Can’t recommend enough. Elaine and all the nurses are incredible from start to finish.

19 May 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend!!

I would highly recommend Elaine and Canyel. They came highly recommended to me and they didnt disappoint. They were both so nice and went out of their way to make me feel comfortable during my stay. They are both great at their job and made the process as seamless as possible. If you're thinking of booking get onto them ASAP.

15 May 2023
Unprompted review
Rated 5 out of 5 stars

Great experience

From start to finish I felt so at ease with Elaine and the team, and every single nurse that tended to me. All were so welcoming, friendly and obliging, nothing was too much trouble. There was no language barrier I never felt alone or anxious at any stage Elaine was there every step of the way. Dr. Arif was amazing I am very happy with my results and healing well. I had my surgery just over two weeks ago and I'm absolutely delighted with results already. I recommend Phoenix Rising Surgery and Ekol hospital to anyone.

9 June 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing experience from…

Absolutely amazing experience from start to finish. Nothing was too much to ask not only did they look after me they took care of my mum and dad too. Making sure I felt at ease with everything that was going on.

5 June 2023
Unprompted review
Rated 5 out of 5 stars

What a team!!!

Elaine and cardeyl were absolutely amazing through mine and my husbands surgery. The support before,during and after had been the greatest surgical experience. Thank you both and please never lose your sparkle.

8 May 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant experience!

Start to finish I felt well cared for and looked after. From my booking the surgery with Elaine at Phoenix Rising then meeting her lovely daughter Canyel at the hospital I was welcomed and felt at ease. The nurses at the hospital and the seamless process was so impressive, it all just flowed and went so quickly I don’t feel like I had time for doubt and anxiety to creep in because it was very well organised. I had my surgery with Dr Arif who I really liked and felt comfortable with, he is a very cool, calm man and didn’t mess about with the consultation, listened to my concerns with my body and just put the wheels in motion to make me feel good about myself. I am very pleased with the WhatsApp group and that even though my surgeon is a long way away, any questions or concerns I had/may have are answered promptly and I feel listened to and not just operated on and left like people have reported in other places. I am still only less than 5 weeks post op so I know things are going to get better and better but I am very happy with both Phoenix Rising and Ekol and everyone who contributed to my first ever experience of elective surgery. I have recommended to multiple other people already and if I ever needed surgery in the future I know who I would be contacting!

9 May 2023
Unprompted review
Rated 5 out of 5 stars

Elaine and the team were amazing

Elaine and the team were amazing. The care we received was amazing, by both the doctors and nurses and the lovely girls taking care of us. I would always consider them first when considering any procedure. 10:10 in every way

30 May 2022
Unprompted review
Rated 5 out of 5 stars

Fabulous, 5 stars ⭐️

Fabulous, I had a gastric sleeve in April and booked through Phoenix Rising, my reps were Elaine and Canyel both showed me constant care and thought, you both made a very scary experience a lot better. Thank you both of you, you both are 5 star!! X

2 April 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely would highly recommend…

Absolutely would highly recommend Elaine & Her daughter, Everything was explained thoroughly from the point of first contact to my final day, nothing was to much trouble, I was updated on everything, If I ever decide on anymore surgery this is the lady I’ll be using 🙏

27 April 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Care and Service

Before my trip to Ekol I was fully informed by my Rep Elaine. I am 62 years old so I was very anxious.
Elaine explained everything and was with me every step of the way. The hospital carried out extensive tests overnight which matched every test I had in Ireland. The Surgeon Omer Yoldas was excellent and called to see me every day. He answered every question I had. I am 1 month over my surgery and 25 pound lighter. I am still receiving aftercare advice from the team in Ekol. As for value for money, the cost wouldn't cover the tests here in Ireland. I will definitely be returning to Ekol for further procedures. They are by far the nicest bunch of people I have come across. Highly recommended 👌 Julie

29 March 2023
Unprompted review
Rated 5 out of 5 stars

Honestly the best experience I could’ve…

Honestly the best experience I could’ve ever dreamed of!
Elaine took care of me from the start, she gave me so much information, any questions I had were answered so quickly! And she was so reassuring as soon as I arrived at Ekol hospital. Her daughter Canyel was also fantastic and was so helpful throughout my journey. I had a tummy tuck & it has been life changing, I am over the moon with the results. I had doctor Arif Ayden as my surgeon & he is amazing!
Would not hesitate to recommend Elaine & Canyel to anyone and everyone that is looking to have surgery in Turkey… what a fantastic team! Thank you so much for changing my life, will never forget it❤️

6 April 2023
Unprompted review

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