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Phoenix Motorcycle Training Reviews 

9,345
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,118 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and instructors for their exceptional helpfulness, patience, and extensive knowledge. Many highlight their friendly, supportive approach, making the learning process enjoyable and stress-free. The overall service and user experience are frequently described as excellent, helping many achieve their goals, often passing tests on the first attempt. Reviewers appreciate the clear, thorough, and tailored instructions, ensuring a comprehensive understanding of the material. The training is often noted for being effective and engaging, contributing to a positive learning environment. Additionally, the company's modern, well-maintained motorcycles are recognized as ideal for training.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers describing instructors as helpful, patient, and... See more

User experience

Users describe positive interactions with user experience, highlighting the helpfulness and patience of the... See more

Instructions

People report positive experiences with instructions, highlighting that they are consistently clear, easy to... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism and expertise of... See more

Product

Reviewers mention positive feedback about the product, with many highlighting the excellent condition and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really enjoyed my CBT training with Phoenix. Everything was made clear, the staff are more than pleasant and helpful with any questions and there was no pressure through learning. JB who did our CBT w... See more

Rated 5 out of 5 stars

It was my first CBT and I found the instructors to be extremely helpful and patient. I was made to feel at ease practicing at the base and during my trip on the roads corrections I needed to make w... See more

Company replied

Rated 5 out of 5 stars

Phoenix Chippenham provide Top Notch Motorcycle Training. I took a DAS course at Chippenham and can't say enough good things about the experience. Lisa on the admin side was on top of bookin... See more

Company replied

Rated 5 out of 5 stars

I had the most amazing and enjoyable time at Phoenix. The instructors go above and beyond to help support and educate you on how to ride, and how to ride safely . It was truly one of the best exp... See more

Company replied


Company details

  1. Motorcycle Driving School
  2. Motorcycle Dealer

About Phoenix Motorcycle Training

Written by the company

Phoenix Motorcycle Training is the UK’s Highest Rated Training School, providing quality motorcycle lessons at competitive prices across the UK. All motorcycle instructors are trained to Level 3 Motorcycle Rider Training Instructor (MRTI) level. Riders who train with us benefit from our adaptable and supportive training techniques.

Our motorcycle training centres offer motorcycle CBT courses, CBT renewal training, motorcycle training for Mod 1 and Mod 2 of the UK motorcycle licence test and teach students how to ride a motorcycle safely, confidently and competently on UK roads. With motorcycle training schools across the UK, there is sure to be a training centre near you!

When you learn to ride a motorbike with us, you’ll reach test standards in the shortest and most cost-effective way possible.

Contact info

Promotion box for Phoenix Motorcycle Training

Compulsory Basic Training (CBT)

CBT is where your motorcycling journey starts! Courses from £170

4.9

Excellent

TrustScore 5 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 78% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(9,345)

1,109 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience

Great experience during CBT get trained under supervision of well experienced and professional instructors. Highly recommend their services

18 July 2026
Rated 5 out of 5 stars

Very pleased with Phoenix

Very pleased with Phoenix. The office staff were great booking in my training and examinations, and they communicated exactly what was what with the instructors.

The instructors were excellent. They were thorough, wanted me to pass and worked hard to help iron out my bad habits and pass both Module one and two first time! Thanks guys.

18 July 2026
Rated 5 out of 5 stars

Precise and informative tuition from…

Precise and informative tuition from the two instructors, Greg and Chris,it was a long day but made bearable by these two guys,id definitely recommend Phoenix to anyone looking to start to ride,saying that,Chris needs to work on his jokes!!!😉

17 July 2026
Rated 5 out of 5 stars

Would recommend 100%

I can’t recommend Phoenix Motorcycle Training in Canterbury highly enough! From start to finish, the whole team were friendly, professional, and incredibly supportive throughout my Direct Access course.

A huge thank you to Ashley, whose patience, knowledge, and encouragement made a real difference. His coaching was clear, calm, and gave me the confidence I needed to pass and gain my full unrestricted motorcycle licence.

Everyone at Phoenix genuinely wants you to succeed, and they create a relaxed, enjoyable learning environment while maintaining the highest standards of training and safety. If you’re thinking about getting your motorcycle licence, this is definitely the place to do it.

Thank you again to Ashley and the entire Phoenix Motorcycle Training team I couldn’t have asked for a better experience!

Oli

14 July 2026
Unprompted review
Rated 5 out of 5 stars

Great

I was recommended by one of my friends.
Very polite and Helpful Staff.
Would definitely recommend.

8 July 2026
Rated 5 out of 5 stars

Cai was absolutely BRILLIANT

Cai was absolutely BRILLIANT. What a great instructor, I did my CBT 6 years ago, came back to renew it and my god Cai was so knowledgable and friendly, made the whole day so enjoyable. The nerves I had were instantly gone, and it was such an amazing session. Hats off to Cai, 10/10 instructor :)

13 July 2026
Rated 5 out of 5 stars

Was very thorough

Was very thorough, superb communication. I understood every that was explained to me. Really enjoyed my day. Thank you so much.

7 July 2026
Rated 5 out of 5 stars

Try ride, pre cbt, cbt review

I did the try ride, pre cbt, and cbt all with an instructor named Jorge he was a great instructor as well as a amusing instructor he taught me and walked me through everything step by step and with care and patience and I would enjoy his talks while learning with him. It was a great experience and enjoyed Jorge's company and instructions as he taught me properly and mindfully, I was able to learn how to ride and balance and understand the bike surprisingly easy with his help and I will surely be back for the whole license.
Thank you Phoenix Motorcycle Training,
Thank you Jorge

7 July 2026
Rated 5 out of 5 stars

Great company to do my cbt with the…

Great company to do my cbt with the booking was easy and straightforward, staff were very welcoming upon arrival and put you at ease before the cbt started and they were very professional and helpful during the cbt to gain the qualification to get you on the road couldn’t recommend them enough and I’m looking forward to gaining my full access with you very soon

10 July 2026

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