We never leave reviews but had to, we ordered the large wooden kennel, Quick delivery, very well made, easy to put together, wind breaker a bonus, roof great let it air out. Our dog loves it Overall f... See more
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Review summary
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Ordered a hen coup, it arrived on time and was exactly as described. Assembly was straight forward as per instructions I used a power screwdriver which was helpful but could be done with hand held sc... See more
Company replied
Brilliant product and service 😊 ordered Friday delivered Monday! Working in logistics I know that this is not always the case so was super impressed. Best part is that it’s an Irish company too😊Defi... See more
Company replied
Ordered a chicken run with pets ie. Very happy with the product. It arrived very promptly and was as described on the website. We had one small issue but this was dealt with very promptly and communic... See more
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Company details
- #8 of 15 best companies in Pet Supply Store
- #11 of 19 best companies in Pet Store
Written by the company
Pets.ie is a family run online pet supply company proudly based in Arklow, Co. Wicklow! We're your one-stop shop, offering a wide range of products from all the leading pet brands, catering to every need of your furry or feathered friend. Our passion for all things pets is what drives us to bring you the highest quality kennels, coops, hutches, accessories and so much more. We're here to give you straightforward advice about our products because, just like you, we're crazy about pets and care deeply about our customers! Pets.ie - For Pets and Their People.
Contact info
Pets.ie, Croghan Industrial Estate, Emoclew Road, Y14 F861, Arklow, Ireland
- (0404) 45930
- hello@pets.ie
- pets.ie
4.7
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from Pets.ie
Hi Magdalena,
Thank you for your great review.
It is great to hear you had a good shopping experience with Pets.ie
Kind Regards,
Caroline
Huge variety and they stock 2xl for…
Huge variety and they stock 2xl for larger breeds, fast delivery and easy returns
27 April 2026
Reply from Pets.ie
Hi Grainne,
Thank you for your great review.
It is great to hear you are happy with Pets.ie products and you find our service good.
Kind Regards,
Caroline
Very prompt reply when making an…
Very prompt reply when making an enquiry.
Chicken coop arrived within 24 hours of ordering.
Great service.
28 April 2026
Reply from Pets.ie
Hi Jennifer,
Thank you for your great review.
As an Irish business it is great to get this feedback, we are delighted to hear you are happy with Pets.ie
Kind Regards,
Caroline
Great products and very fast shipping
27 April 2026
Reply from Pets.ie
Hi Laura,
Thank you for your great review.
It is great to hear you are happy with Pets.ie products and delivery service.
Kind Regards,
Caroline
My Order delivered on time
My Order delivered on time. I had ordered twice by mistake but pets.ie sorted it promptly for me. I appreciate the prompt customer service
27 April 2026
Reply from Pets.ie
Hi Barbara,
Thank you for your great review.
It is good to hear you are happy with Pets.ie customer service.
Kind Regards,
Caroline
Reply from Pets.ie
Hi Ger,
Thank you for your great review.
It is great to hear you had a good shopping experience with Pets.ie
Kind Regards,
Caroline
Reply from Pets.ie
Hi,
Thank you for your great review.
It is good to hear you are happy with Pets.ie delivery service.
Kind Regards,
Caroline
Excellent service & price
Excellent service & price. Fast delivery & great product. Would definitely recommend
23 March 2026
Reply from Pets.ie
Hi,
Thank you for your great review.
We are delighted to hear you are happy to recommend Pets.ie and you find our prices and service good.
Kind Regards,
Caroline
Great pet products at excellent prices
Great pet products at excellent prices. Very fast delivery and very friendly service when you collect in Arklow.
24 April 2026
Reply from Pets.ie
Hi Anja,
Thank you for your great review.
We are delighted to hear you are happy with Pets.ie and you find our service and prices good.
Kind Regards,
Caroline
Super online store!
Great variety, user friendly website and quick delivery.
will definitely visit again and recommend to friends and family.
27 April 2026
Reply from Pets.ie
Hi,
Thank you for your great review.
It is great to hear you are happy to recommend Pets.ie and you will be back shopping with us, we are delighted as an Irish business to get this feedback.
Kind Regards,
Caroline
Pets.ie has the fastest delivery and great prices with super quality
Pets.ie has the fastest delivery!! Amazing prices for superior quality. I can strongly recommend all pet owners to buy from pets.ie! I bought dog crate, dog outdoor house, bedding, bed, bowls, crate cover,… all came next day / within three days. I will order again.
24 April 2026
Reply from Pets.ie
Hi Eva,
Thank you for your great review.
We are delighted to hear you are happy to recommend Pets.ie and that you will be back shopping with us, as an Irish business it is great to get this feedback.
Kind Regards,
Caroline
Reply from Pets.ie
Hi Moira,
Thank you for your great review.
It is great to hear you are happy with Pets.ie and you find our products, prices and delivery service good.
Kind Regards,
Caroline
Reply from Pets.ie
Hi Mary,
Thank you for your great review.
We are delighted to hear you are happy with Pets.ie service.
Kind Regards,
Caroline
Always had good service from them
24 April 2026
Reply from Pets.ie
Hi,
Thank you for your great review.
It is good to hear you are happy with Pets.ie.
Kind Regards,
Caroline
I bought a dog kennel for a stray cat…
I bought a dog kennel for a stray cat that liked to visit me. Delivery was super quick. It was next day to Galway. The kennel was easy to put together. The cat took to the kennel straight away.
He had to go to the vet with the help of a cat rescue but unfortunately he didn't make it and the vet helped him pass over.
I will keep the kennel in case I get another pet.
23 April 2026
Reply from Pets.ie
Hi Amy,
Thank you for your great review.
It is good to hear you are happy with Pets.ie products and delivery service. I am very sorry to hear about your cat but it sounds like he was well looked after by you.
Kind Regards,
Caroline
Reply from Pets.ie
Hi Katie,
Thank you for your great review.
It is great to hear you are happy with your purchase from Pets.ie and you find our service good.
Kind Regards,
Caroline
Ordered 2x large dog kennels at €170…
Ordered 2x large dog kennels at €170 each. Wood is very thin and awful quality for a dog kennel. Parts broken and not lining up with both kennels. Would not recommend at all.
28 April 2026
Unprompted review
Reply from Pets.ie
Hi,
Thank you for your review. I’m very sorry to hear that you’re unhappy with your purchase. If you would like to contact us directly at hello@pets.ie with your details, we can take a closer look at this for you.
Kind Regards,
Caroline
The delivery was quick and the dog bed…
The delivery was quick and the dog bed was perfect will definitely order again from this company
21 April 2026
Reply from Pets.ie
Hi Maureen,
Thank you for your great review.
We are delighted to hear you will be back shopping with Pets.ie and you find our products and service good.
Kind Regards,
Caroline
Reply from Pets.ie
Hi Liz,
Thank you for your great review.
It is great to hear you had a good shopping experience with Pets.ie
Kind Regards,
Caroline
I went down to the site hoping to see…
I went down to the site hoping to see some of the products but, unfortunately, none was visible' The staff told me about the products and I did buy and the delivery was quick.
20 April 2026
Reply from Pets.ie
Hi Niall,
Thank you for your review.
We’re glad to hear you were happy with the delivery and that our staff were able to assist you.
We are an online only business and don't have a walk in shop, or have products on display. However, we do offer a click and collect service an order can be placed online and can be collected here from us.
Kind Regards,
Caroline
Thank you again for your feedback.
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