Petkey Reviews 5,832

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I had an outstanding experience with Farid at Petkey. His level of customer service was truly phenomenal from start to finish. He was incredibly responsive, compassionate, and genuinely invested i... See more

Company replied

Rated 5 out of 5 stars

We had a great experience working with this pet microchip company. Blair took the time to understand our shelter’s needs and provided us with a simple, affordable solution for registering all of our p... See more

Company replied

Rated 1 out of 5 stars

This company is a scam!! Looks like y'all are just copying Pet link but not providing the microchip service at the vet. I was directed to your site when I was trying to register my Pet link tag and yo... See more

Company replied

Rated 5 out of 5 stars

Great customer service! I spoke with Iris who was so polite and kind - very helpful. I had tons of questions and she was patient with me and seemed genuinely happy to help! I really appreciate good se... See more

Company replied

Company details

  1. Pet Store

Written by the company

Petkey helps reunite lost pets with their owners through microchipping, microchip registration, and other pet recovery services. Based in Detroit, Michigan, Petkey provides microchips and registration services across the U.S. and Canada.


Contact info

4.2

Great

TrustScore 4 out of 5

6K reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Thanks Deven!!!!

The man Deven! He helped my girlfriend and myself on making the decision to get our cat chipped. Steve-O is his name, he likes to wander outside. It’s brings security and peace knowing where Steve-O’s at even when he isn’t home.

21 April 2025
Unprompted review
Rated 5 out of 5 stars

Deven was extremely helpful and…

Deven was extremely helpful and knowledgeable, answering all my questions about the pet microchips and how they work. Deven was also very empathetic with my worries as a pet owner.

11 April 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Service

I contacted Petkey and spoke to a representative named Curtis S. regarding registering my pets. Although I was not ready to complete the process he was very knowledgeable regarding the services/packages offered. Having a representative be polite, knowledgeable and personable has made the decision easy for my family. I will be calling to register my pets when I have them micro-chipped.
Thank you again Curtis for all the information!

14 April 2025
Unprompted review
Rated 5 out of 5 stars

Registering your pet thru Petkey

I had the pleasure of speaking with Alicia at pet key pet registration who helped me with a smooth registration procedure for our pet. She was a very kind and knowledgeable representative. Who helped me with today’s transaction. If you have to register your pet through pet key please ask for Alicia, and she will help you with a smooth registration procedure.

21 April 2025
Unprompted review
Rated 5 out of 5 stars

Beau is finally registered …

Alicia was so helpful and understanding to my mom. Mom doesn't have a computer or cellphone but Alicia was able to get Beau registered and send me all the info to update our file.

Very easy process and now we have peace of mind.
Thankyou

16 April 2025
Unprompted review
Petkey logo

Reply from Petkey

Thank you so much for the kind words! We’re so glad Alicia could help your mom get Beau registered – he’s officially part of the family now!

For any pet parents who don’t have a smartphone or computer, no worries at all – just give us a call and we’ll take care of everything. We're always here to help make the process easy and stress-free!

Welcome to the community, Beau! 🐶

Kind Regards,
Petkey

Rated 5 out of 5 stars

Alicia is amazing!

Alicia was so helpful to me in getting my pet taken care of. We had a unique situation and she patiently listened to me explaining the details and said she would do everything she could to help and she did exactly that. And She kept in communication with me throughout the process. She is top notch!

14 April 2025
Unprompted review
Rated 5 out of 5 stars

Leslie has exceptional client service…

Leslie has exceptional client service skills. I was very confused upon call. Leslie explained all concerns and provided pertinent information that I was unaware of. Definitely a satisfied client due to Leslie's knowledge and client service. Exceptional asset to Petkey.

12 April 2025
Unprompted review
Rated 5 out of 5 stars

10/10

Talked to Wrenna and she was amazing! She was very professional and helped me out a lot! Thank you!

4 March 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

This was such a great experience. Blair was so awesome and the best help! Great customer service, highly recommend Pet Key!

2 April 2025
Unprompted review
Rated 5 out of 5 stars

I am so thankful we found Pet Key

I am so thankful to Blair at Pet Key! The customer service has been outstanding, with quick responses to all of my questions and concerns. It’s rare to encounter such attentive and caring support. Thanks to Blair, our dog, Lexie, will be much safer moving forward. We feel at ease knowing we have Pet Key in our corner. Highly recommend!

8 April 2025
Unprompted review

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