Excellent service from Michael at Peter Tyson. After my new turntable bought as a surprise for my husband arrived damaged, he answered my email promptly and a brand new was sent out by next day delive... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It's so heartening when one finds a company you get to feel you can trust completely. Luckily for me, I found Peter Tyson. One of the so-called "big" hi-fi retailers had previously completely fouled-... See more
Company replied
I bought some speakers from Peter Tyson, trading in an old pair of mine. The trade in was smooth until the point DPD got involved - but after speaking to the customer care team (who were some of the s... See more
Company replied
Ordering was very straightforward and delivery very prompt. Pricing was also very competitive and I wouldn’t hesitate to order from you again. I wasn’t entirely happy with my purchase though - it do... See more
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6 Year in total Speaker Warranty
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FiiO JM21 Portable High-Res Lossless Music Player - Sky Blue/Silver
(19)
6 Year in total Accessories Warranty
(18)
Denon AVR-X1800H 7.2 Ch. 8K AV Receiver with HEOS Built-in - Black
(15)
6 Year in total Receiver Warranty
(13)
Chord Electronics Mojo 2 v1 (2024 Version) - Black
(13)
5 Year in total Speaker Warranty
(10)
6 Year in total Turntable Warranty
(7)
6 Year in total Amplifier Warranty
(6)
6 Year in total System Warranty
(6)
Company details
Written by the company
Peter Tyson is a market leader in audio, visual and consumer electronics, supplying a huge range of products from popular brands, selling online and via our retail stores. We are a family owned independent business. Trading since 1966, we have established a loyal community of customers, backed by a 4.9-star Trustpilot rating; a testament to our dedication to customer satisfaction and high quality service. With technical expertise, passion for our products, trade in and save program, flexible financing and free next day delivery on most products, you're in capable hands when you choose Peter Tyson.
petertyson.co.uk
Written by the company
Contact info
Shaddongate, CA2 5TE, CARLISLE, United Kingdom
- 01228546756
- sales@petertyson.co.uk
- www.petertyson.co.uk
4.9
Excellent
13K reviews
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Great price, fast delivery
I recently purchased a new AVR and centre speaker the price was great, delivery was fast super service
5 May 2026
Phenomenal
Phenomenal Value, Service, and Speed!
I couldn’t be happier with my purchase
The buying experience was top-notch from start to finish. The customer service was fantastic, Delivery was incredibly fast, arriving right on schedule and perfectly packaged to ensure nothing was damaged. Highly recommended!
5 May 2026
Great service as usual.
5 May 2026
A good experience all round
A good experience all round. A good product, a good price, a good delivery etc. Would recommend.
5 May 2026
Best offer in the entire UK for a very good product -Hisense!
Best offer in the entire UK for a very good product - HiSense! Not even Costco were able to match the exclusive price from Peter Tyson!
5 May 2026
Great service
Great service, first product arrived with a small fault and was replaced the very next day no questions asked. Superb.
5 May 2026
There was a delay with delivery
There was a delay with delivery, obviously not their fault. When I contacted them about it I received constant updates and they were incredibly helpful. I will always look to them for my needs in future
5 May 2026
Superfast dispatch & delivery...
...and great follow-up communications with customer service. Good pricing & great deals with their VIP membership. Have used Peter Tyson before and will definitely buy from them again. A+ 😊
5 May 2026
Great and fast delivery👍🏼
5 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Peter Tyson
We're happy to hear you found our website easy to use and our prices good. We appreciate your feedback, Richard!
Reply from Peter Tyson
We are happy to hear you are satisfied with our quick delivery. We appreciate your feedback, Christine.
Great service all the way around.
5 May 2026
Reply from Peter Tyson
We are so pleased to hear you had a great experience shopping with us. Thank you for your kind words, Derek!
Best price offered comparing different…
Best price offered comparing different country sellers.
5 May 2026
Reply from Peter Tyson
We're glad we could offer a great price! Thank you for choosing Peter Tyson, Nikoloz.
Great price and service
Great price and service, kept well informed throughout the service delivery on time. I love the Samsung microwave it does everything that I expected it to do
5 May 2026
Reply from Peter Tyson
We're so happy to hear you had a great experience with our service and that your Samsung microwave is meeting your expectations, Mal! We appreciate your kind words.
Great product, great service
All as specified. Arrived early and works well. Would recommend
5 May 2026
Reply from Peter Tyson
We're so glad to hear everything arrived as expected and is working well! Thank you for your recommendation, Gary.
Everything OK
5 May 2026
Reply from Peter Tyson
Thank you for your review, David. If there is more we could have done to make your experience 5-star, please let us know.
Excellent avr ,but unfortunately I'm…
Excellent avr ,but unfortunately I'm not able to set it up yet but can't wait to here it , all reviews seem to say the same , excellent
4 May 2026
Unprompted review
Reply from Peter Tyson
We appreciate your positive feedback, Stephen! We are excited for you to experience the AVR's excellent sound quality once set up.
I had an issue with my new Marantz…
I had an issue with my new Marantz Model 10 SACD Player. After a week the unit developed a fault that resulted in discs stalling during playback.
I contacted Pete Tysons customer support service online.
I was reassured an every impressed by the quick, helpful, friendly and very professional response to my case. Peter Tyson immediately arranged to collect the faulty unit and delivery a brand new unit as replacement.
I have been reassured and very impressedwith the level of communication and customer support throughout the process. This is how a company builds trust and brand loyalty among customers. I cannot recommend Peter Tyson highly enough. I have already posted on several hi-fi forums sharing my very positive experience with Peter Tyson.
16 May 2026
Unprompted review
Reply from Peter Tyson
We are so pleased to hear that we could resolve the issue with your SACD player efficiently and to your complete satisfaction. It is wonderful to know that our team provided a quick, helpful, and professional response. We truly appreciate you sharing your very positive experience and recommending us to others.
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