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Peter Tyson Reviews 

13,869
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 3,198 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery, often noting items arrived quickly, well-packaged, and with clear tracking. Many people highlight the excellent product quality and wide selection available at competitive prices. Reviewers frequently commend the exceptional service, with staff being helpful, knowledgeable, and quick to resolve issues, making the purchasing process smooth. However, some customers noted occasional issues with packaging, where items arrived in damaged or opened boxes, even if the product was perfect. A few others experienced slight order problems, such as receiving an incorrect item, though these were typically resolved quickly.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently highlighting the speed and efficiency... See more

Product

Customers consistently note positive experiences with product, often praising the quality and condition of... See more

Price

Reviewers highlight positive aspects of price, consistently finding competitive and often the lowest prices... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the great, excellent, and... See more

Order

People report positive experiences with their orders, often highlighting the ease of the ordering process,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought some nearly new Monitor Audio Bronze 300 7g speakers as I was looking to upgrade my existing set. I spotted these and thought the half price was good even though they were used. Wha... See more

Company replied

Rated 5 out of 5 stars

I’ve ordered a few things from Peter Tyson and the experience has been exceptional every time. Delivery has been quick, well packaged and with a good courier that was tracked and arrived when it said... See more

Company replied

Rated 5 out of 5 stars

Great retailer; Always the best prices, fast delivery, easy no quibble returns and knowledgeable staff. I don't think I'd buy from anyone else now, having bought several pieces of hifi equipment from... See more

Company replied

Rated 5 out of 5 stars

Ordered the Samsung Samsung S700D 3.1 Soundbar and must firstly say prior to order I had a couple of questions which I asked via online chat. The response was fast and helpful leading to my order... See more

Company replied



Company details

  1. Electronics Store
  2. Appliance Store
  3. Hi-fi shop
  4. Home Theater Store
  5. Home Audio Store
  6. TV store

Written by the company

Peter Tyson is a market leader in audio, visual and consumer electronics, supplying a huge range of products from popular brands, selling online and via our retail stores. We are a family owned independent business. Trading since 1966, we have established a loyal community of customers, backed by a 4.9-star Trustpilot rating; a testament to our dedication to customer satisfaction and high quality service. With technical expertise, passion for our products, trade in and save program, flexible financing and free next day delivery on most products, you're in capable hands when you choose Peter Tyson.

petertyson.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

14K reviews

5-star
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Asks customers to review

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4.9

All reviews

(13,869)

3,140 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Extremely responsive sales team

and very quick delivery

2 July 2026
Peter Tyson logo

Reply from Peter Tyson

We are so pleased to know that your delivery was very quick. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

I’ve ordered a few things from Peter…

I’ve ordered a few things from Peter Tyson and the experience has been exceptional every time. Delivery has been quick, well packaged and with a good courier that was tracked and arrived when it said they would.
I will always be getting my AV equipment from them in future and can’t recommend them highly enough

2 July 2026
Peter Tyson logo

Reply from Peter Tyson

We're delighted to hear you've consistently had such exceptional experiences with your orders, Ed! We truly appreciate your kind words about our quick, well-packaged, and tracked deliveries. We look forward to being your go-to for AV equipment in the future.

Rated 5 out of 5 stars

Item arrived quickly and in suitable…

Item arrived quickly and in suitable packaging. Very pleased with it.

2 July 2026
Peter Tyson logo

Reply from Peter Tyson

We're so pleased to hear that your item arrived quickly and that you're very happy with it. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Great Service

Fair price, delivered on time, item as described and Peter Tyson always comes through.

29 June 2026
Peter Tyson logo

Reply from Peter Tyson

We're so happy to hear that you found our pricing fair and that your item was delivered on time and as described. We appreciate your kind words, Scott!

Rated 5 out of 5 stars

Great service

Great service, delivery was fast and the price outstanding very competitive

1 July 2026
Peter Tyson logo

Reply from Peter Tyson

We're so pleased to hear you experienced great service, fast delivery, and outstanding, competitive pricing. Thank you for your feedback, Wayne!

Rated 5 out of 5 stars

Great service

Great service, goods arrived well packaged and on time. Excellent will use again in the future.

1 July 2026
Peter Tyson logo

Reply from Peter Tyson

We're so pleased to hear you received great service and that your goods arrived well-packaged and on time. We truly appreciate your positive feedback and look forward to serving you again, Steve!

Rated 5 out of 5 stars

Item was cheaper than anywhere else.

Item was cheaper than anywhere else.
Quick delivery.
Item works perfectly.
A straightforward transaction maybe, but can't fault them so 5 stars.

1 July 2026
Peter Tyson logo

Reply from Peter Tyson

We're delighted to hear you found our pricing competitive and that your item arrived quickly and works perfectly. Thank you for your kind words and 5-star rating, Gordon!

Rated 5 out of 5 stars

Very good customer service

Very good customer service. Cheers

30 June 2026
Peter Tyson logo

Reply from Peter Tyson

We are so pleased to hear that our customer service met your expectations. We appreciate your kind words, Mohammad.

Rated 5 out of 5 stars

Sonos Beam 2

Bought the Sonos Beam 2, Great soundbar and a great price, communication was good, delivery was excellent, thank you to all involved

29 June 2026
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Reply from Peter Tyson

We're so happy to hear you're enjoying your new Sonos Beam 2 and that you found a great price! We're also delighted that our communication and delivery met your expectations. Thank you for your wonderful feedback, Stephen!

Rated 5 out of 5 stars

Ortofon 2m black stylus

Great value for money prompt service

30 June 2026
Peter Tyson logo

Reply from Peter Tyson

We are so pleased to hear that you found great value and received prompt service! Thank you for sharing your positive experience with us, Walter.

Rated 5 out of 5 stars

Great service!

Bought a few items from PT. Always helpful and friendly. Would recommend.

30 June 2026
Peter Tyson logo

Reply from Peter Tyson

We're so happy to hear that you found our team helpful and friendly, Dean! Thank you for your continued support and for recommending us.

Rated 5 out of 5 stars

Superb to deal with,item was delivered…

Superb to deal with,item was delivered on time,Delivery Guys friendly and efficient.TV is awesome.....highly recommended.

30 June 2026
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Reply from Peter Tyson

We're so happy to hear that your item was delivered on time and that our delivery team was friendly and efficient! We're thrilled you're enjoying your new TV, Marc.

Rated 5 out of 5 stars

Excellent product

Excellent product, price and superb next day delivery 👍

29 June 2026
Peter Tyson logo

Reply from Peter Tyson

We're so happy to hear that you enjoyed our product and prices, and that you received your delivery so quickly. Thank you for your wonderful feedback, Ian!

Rated 5 out of 5 stars

Great service

Great service, quick delivery would definitely recommend then.

30 June 2026
Peter Tyson logo

Reply from Peter Tyson

We're glad you had a great experience with our service and quick delivery. Thank you for your recommendation!

Rated 5 out of 5 stars

I had a projector bought for me 3…

I had a projector bought for me 3 months ago
It recently had a dead pixel
Contacted Peter Tyson who linked me to the manufacturer
After 3 days I was issued a RMA
So contacted Peter Tyson and received new projector following morning
Always helpful always speedy delivery

9 July 2026
Unprompted review
Peter Tyson logo

Reply from Peter Tyson

We're glad we could assist you quickly with the projector replacement. We always aim to provide speedy and helpful service, and we appreciate you acknowledging our efforts. Thank you for your kind words, Mark!

Rated 5 out of 5 stars

Great pricing

Great pricing, fast service.

29 June 2026
Peter Tyson logo

Reply from Peter Tyson

We're so pleased to hear that you found our pricing to be great and that our service was fast. We appreciate you choosing us!

Rated 5 out of 5 stars

Excellent customer service

We bought an air conditioning unit from Peter Tyson in July 2025, which unfortunately broke in June 2026. Customer service department could not have been more helpful in dealing with the issue. Quick responses, helpful team and good resolution. Excellent customer service overall!

10 July 2026
Unprompted review
Peter Tyson logo

Reply from Peter Tyson

We're truly glad to hear our customer service team provided excellent support and a good resolution when your air conditioning unit needed attention. Your positive feedback means a lot to us, thank you.

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