Iv'e used several microchips over the last decade but having used Idlogic over the last few years they are by far the best: Great support from customer service. Great price. Several different... See more
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It had been a long while since I had done any chipping and nearly 20 years since I completed the course so the system was different to what I had used before. Becky was super helpful and let me... See more
Company replied
No answer on my first call, but unlike any other company they rang me back within minutes. Excellent advice given and even opened up options on the website to help me specifically even though a firs... See more
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Super fast delivery, good chips, simple to use, registration of chips took a little working out but all in all a good service.
Company replied
Company details
Written by the company
iDLOGIC supply pet microchips to trained microchip implanters including animal breeders and veterinarians. Our microchips include free DEFRA approved database registration. We offer next day delivery to most of the UK. iDLOGIC pet microchips are manufactured to EU standards, with biocompatible glass which is coated in an anti-migration treatment that will help prevent movement of the microchip once it's been implanted in the animal. Our 8mm pet microchips and 10mm pet microchips are incredibly small but still offer an excellent read range when scanned. This makes microchip implanting a much easier and more comfortable procedure for both the implanter and especially smaller animals.
Contact info
Green Oaks, St Issey, PL277QY, Wadebridge, United Kingdom
- 01841 541062
- support@idlogic.co.uk
- pet-microchips.co.uk
4.6
Excellent
219 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from iDLOGIC Pet Microchips
Hi Josie,,
Thank you so much for leaving us a 5 star trust pilot review!
Its great to hear you would recommend us, that's the best feedback we can ask for thank you!
If there is anything else you would like to feedback or anything you feel we could improve upon please let us know on support @idlogic.co.uk
Kind regards
Becky
Customer Support
Reply from iDLOGIC Pet Microchips
Hi Sarah,
Thankyou so much for taking the time to leave us a 5 star review and that you will use again in future, great feedback and so pleased you found the website easy to navigate!
Kind regards
Becky
Customer Support
Reply from iDLOGIC Pet Microchips
Hi Ellen,
Thankyou so much for leaving us a glowing 5 star review!
We are so pleased you are happy with the product and price point!
Kind regards
Becky
Customer Support
Microchip
We have never had a problem with the quality or survive you offer. The item always arrive in great condition
16 October 2022
Reply from iDLOGIC Pet Microchips
Hi Graham,
Many thanks for taking the time out to leave us a 5 star customer review!
We are delighted you are happy with the products and the service we offer, its great feedback, thank you!
Kind regards
Becky
Customer Support
Pet microchips worked exactly as they…
Pet microchips worked exactly as they should stayed in place beautifully
7 October 2022
Reply from iDLOGIC Pet Microchips
Hi there,
Thank you so much for taking the time to leave iDLOGIC Pet Microchips a 5 star review!
We are delighted you are pleased with the microchips we supplied you.
Kind regards
Becky
Customer Support
Fish chips
Done really well, even phoned to check order was correct and if I wanted cards to store data
28 September 2022
Reply from iDLOGIC Pet Microchips
Hi there Darren,
Thankyou so much for leaving us a 5 star review, we are so pleased you happy with the service and products we supply!
Kind regards
Becky
Customer Support
Everything seemed to be going really…
Everything seemed to be going really well until I came to register the microchips for my recent litter.
Most of the chips were fine but one was not possible to register as it said it had already been registered presumably to another animal. I now have a puppy with a microchip implanted that can not be registered and I can not implant another as the puppy would then have 2 working microchips implanted.
3 October 2022
Reply from iDLOGIC Pet Microchips
Hi there David,
Many thanks for your recent review.
Can you please email with details of the microchip number that you say has already been registered, as clearly this is an issue that needs resolving.
You can contact Animal Tracker to check on any problems that you be having registering the microchips and we will help in any way we can, but unless you let us know of any issues we cant help and you are absolutely correct you cant implant more than one microchip into the animal so we need to get this sorted for you.
Please contact me on support@idlogic.co.uk with the details so we can look into this for you.
Kind regards
Becky
Customer support
Reply from iDLOGIC Pet Microchips
Hi Alisia,
Many thanks for taking the time to leave us a 5 star review.
We are delighted you are pleased with the service you received from us.
Kind Regards
Becky
Customer Support
Good
Good price, efficient delivery and easy registration. First purchase but will be back.
29 August 2022
Reply from iDLOGIC Pet Microchips
Hi there Carolyn
Thank you so much for taking time out to leave us a 5 star review.
We are delighted that you are pleased with your first purchase from us and that you will be back to reorder when you need to!
Kind regards
Becky
Customer Support
Reply from iDLOGIC Pet Microchips
Hi there,
Thank you so much for taking the time to leave us a 5 star review!
We are really pleased that your happy with the service we provide and the support and information we offer for all implanters to help make the right product choices and enable easy registration.
Kind regards
Becky
Customer Support
Great system and excellent customer service
It had been a long while since I had done any chipping and nearly 20 years since I completed the course so the system was different to what I had used before.
Becky was super helpful and let me have a couple of chips that weren’t usable to test the pressure required and I got some practice on a poor, unsuspecting Orange.
The chips were really simple to use and I’m glad to say I don’t think the pups even noticed it was happening which was great.
Will absolutely use again.
16 August 2022
Reply from iDLOGIC Pet Microchips
Hi there Joanne,
Thank you so much for your lovely review, I am really pleased we could support you in helping to build your confidence again and we will always be there to support you in any way we can in the future!
Kind Regards
Becky
Customer Support
Easy to use product
Easy to use product
Simple steps for both breeder and new keepers to update their details
Price very good
5 August 2022
Reply from iDLOGIC Pet Microchips
Hi Janice,
Thankyou for taking the time to leave us a 5 star review, we are delighted you are happy with the process and the price point we offer to our customers!
Kind Regards
Becky
Customer Support
I am very pleased with the chips nice…
I am very pleased with the chips nice and easy to use
4 August 2022
Reply from iDLOGIC Pet Microchips
Hi Glennis,
Thank you so much for taking the time to rate us 5 stars!
We are so pleased you are happy with the microchips and found the process easy!
Kind Regards
Becky
Customer Support
Didn't come next day even though paid…
Didn't come next day even though paid for it, and ordered before 12. On the plus side microchips good, and refistration, and transfer easy.
1 August 2022
Reply from iDLOGIC Pet Microchips
Hi there Sally,
thank you so much for taking the time to leave us a 4 star review!
I have checked your account and on the order it shows a Priority delivery choice which is actually 1-2 working days from dispatch, to receipt of your order which looking at the records that delivery time was fulfilled.
Next day delivery is an option on orders if that is the delivery speed you would wish to use.
We are so pleased you found that the microchips were of good quality and the registration process was easy to use. That's music to our ears, so thank you so much!
Kind regards
Becky
Customer Support
I am sorry you weren't
Reply from iDLOGIC Pet Microchips
Hi there Lavina,
Thank you so much for taking the time to leave us a 5 star review on the service you received from us.
Kind regards
Becky
Customer Support
fantastic service …
My first time and the service was absolutely fantastic will 100% use this company again and the after service is spot on very very helpful give them a go you honestly won't be disappointed
27 July 2022
Reply from iDLOGIC Pet Microchips
Hi Ian,
I hope are well.
Thank you so much for taking the time to leave us such a lovely review, we are delighted thank you!
Kind regards
Becky
Customer Support
Reply from iDLOGIC Pet Microchips
Hi Wayne,
Thank you so much for taking the time to leave us a 5 star review, we are really pleased you are happy with the product you received!
Kind regards
Becky
Customer Support
Great service no nonsense attitude.
21 June 2022
Reply from iDLOGIC Pet Microchips
Hi Thomas,
Thank you for taking the time to rate your experience ordering your products from iDLOGIC.
We are delighted you gave us 5 stars, please don't hesitate to get in touch if there is anything we can to to help with any future orders.
Kind Regards
Kevin
Customer Support
Reply from iDLOGIC Pet Microchips
Hi Odette,
Thank you so much for taking the time to leave us a 5 star review.
We are so pleased that you are happy with the products and service we provided you.
Kind Regards
Becky
Customer Support
excellent
Very quick service i have found a couple of the chips fell out ,but as i received a couple of trial ones this made up for it . But I shall Defiantly
9 June 2022
Reply from iDLOGIC Pet Microchips
Hi Linda,
Thank you for posting a 5 star review for iDLOGIC.
If you have any problems in the future, please don't hesitate to get in contact with us and we will do our best to resolve any issues you may have.
Kind Regards
Becky
Customer Support
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