The Pest Control Co Reviews 317

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 300 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and extensive knowledge. The service provided is frequently described as excellent and efficient, with many people appreciating the thoroughness and clear explanations. Reviewers also highlight the exceptional customer service, noting quick response times and a smooth overall user experience. Many consumers felt at ease and well-informed throughout the process, with staff going above and beyond to address their concerns and provide valuable advice.

What people talk about most

Staff

Reviewers consistently mention positive feedback about staff. Customers frequently praise the staff for being... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently highlight the... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the helpfulness,... See more

User experience

People report positive experiences with user experience. Customers consistently praise the professionalism,... See more

Response time

Users describe positive interactions with response times. Many customers highlight the quick and speedy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from the first contact. Rodent in the kitchen on Good Friday evening. We thought we'd have no hope of getting help over this weekend but JG Pest Control proved us completely wrong... See more

Company replied

Rated 5 out of 5 stars

What a lovely, down to earth, chatty man ! Respectful and efficient too. He has represented his company at 5+ stars level, and definitely needs a pay rise ! He's Welcome here any time.

Company replied

Rated 5 out of 5 stars

Brilliant service. We had a rodent problem and Thomas went above and beyond to locate the issue for us. He opened both manhole covers and explained the problem to us. He also advised on what we can... See more

Company replied

Rated 5 out of 5 stars

Jordan Powell was efficient and professional, he explained what needed to be done and the work has been completed. Hopefully this will be the first step in eradicating the problem. Had not anticipat... See more

Company replied


Company details

  1. Pest Control Service
  2. Bird Control Service

About The Pest Control Co

Written by the company

At The Pest Control Company we are members of the British Pest Control Association, which means we meet industry-standard services and offer quality services you can trust. We work hard to identify the root of all pest infestations before making headway with our comprehensive removal services because we want to ensure that returning pests stay away for good. VISIT OUR WEBSITE enquire now

Contact info

Why Choose The Pest Control Co?

One call and we act fast with same-day pest control response service.

4.8

Excellent

TrustScore 5 out of 5

317 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Very polite

Very polite, helpful and ready to solve the problem

2 April 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Very quick to come out

Very quick to come out. Having been very worried about the problem, was reassured that everything would be fine. Very professional.

2 April 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

We had Thomas Russell and he did a…

We had Thomas Russell and he did a great job with finding the rats and entry way very quickly.
Would recommend him very highly.

2 April 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

I was kept informed of times of arrival…

I was kept informed of times of arrival etc. told what to expect and what to do afterwards. Graham who came was very friendly and reassuring. Can’t comment on how effective treatment is for a while but hopeful

2 April 2026
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Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Squirrels in loft building a dray

Squirrels in loft building a dray. Very professional survey and suggested a course of action immediately

2 April 2026
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Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

the pest control chap was very quick and polite…

the pest control chap was very efficient and told us what he had done regarding the rat devices he had left in his inspection very speedy and polite we understood it all

2 April 2026
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Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

A man who clearly knows his stuff

A man who clearly knows his stuff. 5 bait boxes set. The bext steps were made clear.

1 April 2026
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Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Aidan was very helpful and informative…

Aidan was very helpful and informative during his inspection. Thoroughly explaining the process and very efficient in his work. Would highly recommend

31 March 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Friendly, honest service

Martyn checked everywhere including the loft when he attended our home. He explained what he was doing, was friendly and discreet. He explained the next steps

30 March 2026
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Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 4 out of 5 stars

Was very polite and explained…

Was very polite and explained everything that was carried out.

31 March 2026
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Reply from The Pest Control Co

Hi there, Thank you for posting your review. At JG Pest Control we value your time and always strive to provide fast and efficient service. JG Pest Control Team

Rated 5 out of 5 stars

Artur communicated his time of arrival…

Artur communicated his time of arrival to us which was extremely helpful. He arrived promptly and was polite and professional at all times. Thoroughly recommend this service.

31 March 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Prompt & efficient service & friendly…

Prompt & efficient service & friendly man who gave useful advice & information

31 March 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Really helpful

Really helpful, polite and explained the process thoroughly.

31 March 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Highly efficient and professional service

Prompt response and great service from JG Pest. I engaged them for a rodent issue. Evie who took my call was very professional and kind.
Aaron, the technician who came over the next day, did a fantastic job with inspecting my flat and identifying and sealing entry points. He was thorough, knowledgeable and efficient, and also very polite and patiently answered all my questions. Thank you Aaron!
Overall highly recommended, I would definitely use this company again.

31 March 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Swift action and clear communication…

Swift action and clear communication from the team. All sorted :)

29 March 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Great guy

Great guy
He explain what he will be doing and did a fab job

29 March 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Excellent service

Excellent service. On time, no fuss, provided great aftercare advice.

28 March 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Technician was friendly and efficient

Technician was friendly and efficient.
Also offered advice on watching for possible return of rodents in the future.
Around, happy with the service...

16 March 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Jordan was very professional and…

Jordan was very professional and thorough with his job. I found Jordan explained everything clearly .

26 March 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Very pleasant and explained well what…

Very pleasant and explained well what he was going to do

30 March 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

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