Pestforce UK Reviews 

180
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the friendly and professional service, highlighting the staff's helpfulness and expertise in addressing their pest control issues. Many people appreciate the quick response times to initial inquiries and the efficiency with which problems are diagnosed and treated. Reviewers often mention feeling confident and reassured by the knowledgeable technicians who provide clear explanations and effective solutions. However, some customers also noted dissatisfaction with the service, citing poor communication and unresolved issues despite significant payments. These reviewers expressed frustration and felt let down, indicating that they would not use the service again.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting quick, attentive, and efficient... See more

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting quick responses to initial... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Malcolm, turned up on time on the days he was due to attend our property. With a minimum of fuss he did the work required to resolve our issue with a drain that required modification. left our pro... See more

Company replied

Rated 5 out of 5 stars

Darren came out today and gave very helpful and informative advice about vermin. He very kindly didn’t charge me as he felt I would be wasting my money unnecessarily. Had I used another company I wou... See more

Company replied

Rated 5 out of 5 stars

Amazing service from Andy in Chelmsford. Rat spotted in back garden over weekend. Called Andy on Sunday afternoon and he was round the following morning. Great advise to prevent future problems... See more

Company replied

Rated 5 out of 5 stars

Louise J did a fab job at our property with our pest problem. She was polite, friendly and informative. She loved our dog 🐕 😂. All in all an excellent service by Louise and the whole team. They were... See more

Company replied


Company details

  1. Pest Control Service
  2. Bird Control Service

Written by the company

Pestforce UK provides fast and effective pest control services across the United Kingdom. Contact us today for trusted advice and professional services that will help keep you pest-free. Across all platforms we are the most reviewed pest control company in the UK with over 23,000 reviews.


Contact info

4.8

Excellent

TrustScore 5 out of 5

180 reviews

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1-star

No recent history of asking for reviews

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4.8

All reviews

(180)

35 reviews in the last 12 months

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Rated 5 out of 5 stars

I found Andy from Pestforce in east…

I found Andy from Pestforce in east London so helpful and reliable. I could hand the problem over to him with confidence. He is very calm, friendly and professional. I have already recommended him to my neighbour as mice have been seen in our small block. Thank you Andy

26 July 2021
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

Thank you for this awesome review

Rated 5 out of 5 stars

Professional pest control

Professional pest control. I phoned Mark about a wasp nest in the rafters, he came and looked at it straight away. He dealt with the nest there and then. Excellent prices and a professional manor, I will use again if needed.

21 July 2021
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

Thanks so much for the kind words

Rated 5 out of 5 stars

Ryan is great.

Pestforce is a franchise, so I can only comment on Ryan for the for Grantham and Nottingham area franchisee. I was very impressed with Ryan. Unlike other companies I initially contacted, he took the time and trouble to return my call and discuss with me my pest problem. We made an appointment and he called ahead to tell me he was on his way. I always like it when people do that. Ryan was polite and professional at all times. I was impressed also with his knowledge of the cockchafer beetle that was causing me the problem. I found the cost of the work very competitive and good value for money. If I ever need help again with another pest problem, Ryan will be the only call I need to make.

10 July 2021
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

Hi Tim,
we're delighted to hear that Ryan was able to help out, If you have any future pest-related concerns or questions, please don't hesitate to reach out.

Rated 1 out of 5 stars

Ben from Leeds

Ben from Leeds, took the money and didn't turn up when agreed. When he did arrive he spent no longer than 20 mins on the property over two visits. The problem was not sorted. Absolute rip off and a joke of a firm - never again

3 June 2021
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

This is not acceptable and we can only apologise for the poor service. This is not an excuse but this technician no longer works for the business.

Rated 5 out of 5 stars

Wood bee problem solved

Very happy with Darren and his service from Pestforce. We have a nest of wood bees living within a gap between our brickwork and guttering which had started to enter the garage. Darren took the time to listen to my concerns and was very professional. He also gave me a variety of options with regards to dealing with the bees and I was very pleased to hear that killing them is always a last resort. Darren was able to seal the spot where the bees had accessed the garage for me and also took the time to explain exactly what species we where dealing with and how best to deal with them. As such no extermination was necessary. The advice he gave was very much appreciated and highly recommended.

25 May 2021
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

Hi Daniel,

We're delighted to hear that Darren was able to solve your problem! If you have any future pest-related concerns or questions, please don't hesitate to reach out.

Rated 5 out of 5 stars

Wasp nest removal in attic

Came the days after my enquiry and removed wasp nest. Smooth service ,5 *

21 May 2021
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

Hi Charlotte,

Glad to have been of service! If you have any future pest-related concerns or questions, please don't hesitate to reach out.

Rated 5 out of 5 stars

DARREN AT PESTFORCE

Had a rat issue near chicken coup. Darren came along gave great advice along the way and helped us control the problem. He had excellent knowledge and has set us up now so we can control the problem long term
Wouldn't hesitate to recommend, spot on service

5 May 2021
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

Hi Jonathan,

We're delighted that Darren was able to resolve your problem, If you have any future pest-related concerns or questions, please don't hesitate to reach out.

Rated 1 out of 5 stars

Ben from Leeds came out to look at my…

Ben from Leeds came out to look at my job at my house. He was very intimidating and rude. He simply wanted me to part duty my money of £200 for a job and not ask him any questions. *** DO NOT RECOMMEND THIS COMPANY ***

21 April 2021
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

Sorry to hear of your experience. This is not the manner in which we expect our technicians to act or behave. Please accept our apologies.

Rated 5 out of 5 stars

Chris from Pestforce providing an…

Chris from Pestforce providing an amazing service and help us solve the pest problem. He was very thorough and meticulous and gave excellent advice as well. Brilliant work. Highly recommended.

10 April 2021
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

Hi, Suharupy,

We're delighted that Chris was able to resolve your problem, If you have any future pest-related concerns or questions, please don't hesitate to reach out.

Rated 5 out of 5 stars

We had Chris come over to help us sort…

We had Chris come over to help us sort out our rat infestation which we’ve had for quite some time. Amazing service we noticed a big difference from the very first visit. Very professional and informative thank you would highly recommend.

7 April 2021
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

Hi Huma,

Chris is an outstanding professional and we're delighted he was able to resolve your problem, If you have any future pest-related concerns or questions, please don't hesitate to reach out.

Rated 5 out of 5 stars

Fantastic, realiable, expert service!

Graham in the South West came out to see us about our rat problem. Absolutely fantastic service, full complete service, really thorough check of the house to find where they were getting in. I was really impressed with the cameras, so they could monitor activity and then he fixed the problem fully. Just a very reassuring, experienced, expert service. Really couldn't recommend Graham enough if you're unfortunate to have this problem.

10 February 2021
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

Hi Mark,

Graham is a fantastic professional and we're delighted to hear that he was able to resolve your problem, If you have any future pest-related concerns or questions, please don't hesitate to reach out.

Rated 5 out of 5 stars

Barry in Warrington is brilliant

Initially spoke to Kate and she booked in Barry for as soon as possible. We had heard scratching in the loft and had tried to take a look ourselves. Barry came, identified the issue immediately and left a treatment option in the most likely spots. Barry has been to our home safely and securely on a few occasions. We had felt helpless as the house is rented so it’s not our responsibility but Barry has communicated everything clearly so that we can tell our landlord. We really got on with Barry and the noises from the rats have totally stopped. We couldn’t be more grateful. It sounds horrible to say but we hope we never see Barry again. If we do have a problem we know exactly who to call. Thank you ever so much

2 February 2021
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

Hi Eleanor,

We're delighted to hear that Barry was able to help out, If you have any future pest-related concerns or questions, please don't hesitate to reach out.

Rated 5 out of 5 stars

Called Pestforce due to long running…

Called Pestforce due to long running rat problem. Matt spent 20 minutes looking round the house for entry points, gave us lots of advice about where to lay traps etc, but as we had already put poison down and recently dealt with the main entry point in the drains, he said there was no point in doing a full treatment at the moment. He didn't charge us anything - so clearly a trustworthy guy, not just out to make a quick buck. Very highly recommended and would definitely use in the future if we have problems.

18 September 2020
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

Hi Ruth, we're so glad Matt was able to resolve your problem, If you have any future pest-related concerns or questions, please don't hesitate to reach out.

Rated 5 out of 5 stars

Thanks to Andy and his thorough…

Thanks to Andy and his thorough treatment reports and recommendations (which are included into the service) I was able to hold my landlord to account for poor structural maintenance today!!!
Also, this was the only affordable service I could find in East London during lockdown, they did not raise their prices when many others did!
Better still, great service and solved the mouse problem within 2 visits!
Great company! Thoroughly recommend.

4 September 2020
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

Hi Chelsey,

Andy is an excellent professional, and we're delighted he was able to resolve any problems you had, If you have any future pest-related concerns or questions, please don't hesitate to reach out.

Rated 5 out of 5 stars

Ant problem

I rang Ken about a problem with ants in the garden .He came the next day sprayed the garden and hopefully they wont come back. Ken was friendly and got on with the job. Would recommend him if you also have a problem.

20 August 2020
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

Hi Linda,

We're delighted to hear your great feedback on Ken, If you have any future pest-related concerns or questions, please don't hesitate to reach out.

Rated 5 out of 5 stars

We had an infestation of rats

We had an infestation of rats. They would appear in the garden during the day, in numbers. There was at least two families plus other adults. Jason identified their nests and placed poison and traps. He was very pleasant, arrived on time, worked efficiently and best of all eradicated the rats

23 July 2020
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

Hi Mr Hanks,

Thank you for your excellent feedback, we are delighted to have helped you resolve this issue, If you have any future pest-related concerns or questions, please don't hesitate to reach out.

Rated 1 out of 5 stars

Choose Another Company

Extremely disappointed in the service provided. It would appear as though they simply wish to obtain your money. Once payment is made, any form of aftercare is non-existent. I have been chasing Pestforce for 4 months attempted to receive an invoice for the work carried out. I would strongly recommend you try another company if you have an issue with pests.

26 April 2020
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

We have clearly messed up here and can only apologise for service you received (or the service you didnt receive). If you use our services in the future you can reach out directly at headoffice@pestforce.co.uk

Rated 5 out of 5 stars

Pestforce is a franchise so I can only…

Pestforce is a franchise so I can only comment on the franchisee for North Wales called Mark because we had a wasps nest in the loft. He came round the same day and treated the nest from a distance with a lance system. All complete within an hour of arrival and all signs of wasp activity gone 24 hours later.

22 August 2018
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

Hi Simon,

Mark is a fantastic professional who takes great pride in his work, we are delighted that he was able to resolve any problems you had, If you have any future pest-related concerns or questions, please don't hesitate to reach out.

Rated 5 out of 5 stars

rang robin willis and he was out in …

rang robin willis and he was out in less than two hours thanks robin

24 September 2017
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

Hi Carol,

Thanks for your feedback, we are delighted that Robin was able to resolve your problem is such a prompt manner, If you have any future pest-related concerns or questions, please don't hesitate to reach out.

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