SureSafe Alarms Reviews 

Todd called me back several times to troubleshoot the activation. Very helpful.

This Suresafe wrist band is superb and has worked brilliantly when I have had a seizure.
The customer service is spot on and their response is very quick and efficient.
The whole thing has, and is, providing reassurance for myself and my family.

Really helpful advice and descriptions of the available options and incredibly fast delivery. The product itself is easy to manage and the bonus of it talking was fantastic as the user is visually impaired.

High quality product promptly delivered and set up. Is working very well

Very easy process overall. Devices work as expected. Battery life is a bit short but other than that no issues.

SURESAFE ALARMS are amazing.The staff are all so very kind, courteous and very patient.If you have a question they will answer it within a few minutes and always sort the query out.I ordered a Suresafe Alarm and it was delivered the very next day,by secure postage and very well packed.The gentleman that took my order was DARYL who came into work even on his day off.Thats how loyal the workers are.I would like to thank DARYL very much.I am thrilled with my Suresafe Alarm it now gives me piece of mind for my safety as it does also for my family.I would not hesitate to recommend SURESAFE ALARMS.

Very informative and helpful ,excellent product and very prompt delivery.Good communication at all times.

Great customer service from Andrew, Helen and Miriam to promptly handle queries and amend payment options with friendly efficiency and professional courtesy - this is the first time requiring their services for an elderly parent and am very grateful and impressed! Many thanks to all :-)

The man who helped me sorry i forgot his name Terry i think went above and beyond to get me up and running . Really helpful and patient .

We’ve been using the SureSafe pendant for a week and it works perfectly. So far no events but we have “practiced.”

This device gives me the assurance that if my husband needs me when I’m in the garden, or even at the nearby grocery store, he can contact me now that he cannot use a cell phone.

Very helpful and patient. Answered all my questions and made the process a breeze.

This product relies on the individual using it to be at the earlier stages of dementia/ Alzheimers.
The charger style requires a specific attachment - not good if you are inclined to mislay things. A universal charger would make so much more sense?!
Finally ...dont decline in health or pass during involvement with this company if your payments are not in place or up to date. They hound with emails and registered mail to ensure they get their money.

Excellent service and product

I have been pleasantly surprised by the care given by this company. They call and help you through the set-up process with a beautiful British accent. 😍 My mother refused the device, at first, so I emailed that I needed to return it. I received two calls the next morning. 1. My mother changing her mind 2. Todd willing to help me with my return.
I was shocked they reached out so quickly. Fortunately, she is keeping the device as she has decided it is very nice. I am confident I will have no problem reaching help if any is needed in the future.

Very helpful over problems of mobile signal here by suggesting a different type of alarm.

Ordering was straight forward I ordered an alarm watch for my mother. I spoke to one of customer services lady who was super helpful, patient, friendly to set up the new user info, tested the alarm with mum nd spoke to another lovely chap - so far so very good!

Staff extremely helpful and considerate, which for these days is rare, my 80th birthday this year so I remember the old days of politeness.

Quick responses to any queries I had regarding the personal alarm features. Which assured me this was the best alarm for me to have.

The family monitored wrist watch is a fantastic piece of kit, I have complete peace of mind now, as I can easily monitor activity and importantly battery life, I purchased 2 watches so I can prompt a change of watch and know my friend is safe at all times without having to physically be there to assist, as they have manual dexterity issues. Had tried other systems, but this one surpasses our expectations. The ease of online ordering, lovely choice of easy on watch straps which are so easy to change and finally the amazing helpful staff who went above and beyond to help, with knowledgeable advice.

Todd helped us get our device set up and tested.