I like the 357 club so far. I'd give performance golf a 5 based on the club but the automatic subscription charge that i didn't know about knocks them down a bit. They were good about cancelling these... See more
Company replied
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Review summary
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What people talk about most
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Always quick to respond and very helpful with clear instructions to help resolve any issues. Most importantly, a great ambassador to help you get whatever you need sent out right away! High quality p... See more
Company replied
Had an amazing experience with my 357 - suddenly felt confident on the long fairway shots where my 3 wood / hybrid / driving iron failed me regularly. So I invested in the 359 - very 1st shot I used... See more
Company replied
I contacted PG regarding obtaining a head cover to the PG putter I had purchased. I lost the original on the course somewhere. I got a quick response from PG’s customer service. They asked me for a... See more
Company replied
Contact info
2637 E Atlantic Blvd #42821, 33062, Pompano Beach, United States
- support@performancegolf.com
- performancegolf.com
4.2
Great
3K reviews
Replied to 97% of negative reviews
Typically replies within 24 hours
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Highly communicative and no issues when…
Highly communicative and no issues when I decided to return the clubs.
Very curations and helpful.
24 April 2026
Unprompted review
Reply from Performance Golf
That’s wonderful feedback—thank you for sharing it! We always want communication to feel clear and easy, so it’s great to know you felt supported every step of the way. I’m glad the return process was smooth and that our team came across as helpful and caring.
Love tutorials online that can be accessed anytime from anywhere
I like the tutorials online that can be accessed at any time. Some are above my headvas far as instructions go, but probably make sense to those who have had lessons (suchnas some using words like "loading up", "supplant", "spine angle", etc.)
I recently purchased the 357 club and like it so far. The first 3 times I used on the course, I was really pleased, then (shame on me) I topped one and the next time I hit behind the ball. So its not infallible enough to correct all of my bad habits, but by watching a few more training videos, I'll get more consistant.
Performance Golf is 5 great site who prides themselves on customer satisfaction, which is a welcome change in todays online marketing where customer service goes out the window once payment is made. P.G. is not like that and correspondence is quick and action is taken to satisfy the customer. Thank you to whoever is running the customer service department at P.G. for instilling a professional, customer based culture.
My only knock would be the adding on of automatic subscription charges for the Scratch Club every time you make a purchase. They give you a "free trial" then automatic $29/mo charge. However P.G. was great about reversing the charge and cancelling the subscription.
25 April 2026
Unprompted review
Reply from Performance Golf
I love that the tutorials are giving you value, even if some of the terms feel a bit advanced at times. That’s the beauty of having them on demand: you can revisit, pick up new things, and keep building consistency with your swing. And it’s awesome to hear the 357 is already making a difference for you, even if the occasional mis‑hit sneaks in (we’ve all been there!).
Your kind words about our customer service team really hit home—we take pride in making sure golfers feel supported long after checkout, so thank you for noticing that. And I’m glad we were able to sort out the subscription charge for you quickly. At the end of the day, it’s about trust and making sure you feel taken care of, both on and off the course.
My husband loves his new golf club
My husband loves his new golf club. Great product and even better customer service. Thank you Performance Golf.
25 April 2026
Unprompted review
Reply from Performance Golf
I’m so glad your husband is loving his new club—it’s always exciting when a piece of equipment really clicks and makes the game more enjoyable. And thank you for the kind words about our customer service team; we take a lot of pride in making sure golfers feel supported every step of the way. Appreciate you sharing this with us!
As it turned out the 357 Club wasn’t…
As it turned out the 357 Club wasn’t for me. I decided that I would exercise the return policy which I did and they were very helpful and took the club back without any questions. Thanks team.
24 April 2026
Unprompted review
Reply from Performance Golf
I really appreciate you sharing that! Even though the 357 didn’t end up being the right fit for you, I’m glad the return process felt easy and that our team took care of it without any hassle. That’s exactly how we want golfers to feel—supported no matter what. Thanks for giving it a try and for the kind words to the team!
The 3/5/7 was interesting but didn't…
The 3/5/7 was interesting but didn't fit my game. PG was very responsive to my return and I have been fully credited for it.
15 April 2026
Unprompted review
Reply from Performance Golf
I really appreciate you sharing that! Not every club is going to be the perfect fit, and that’s totally okay—what matters most is that you felt supported through the process. I’m glad our team was able to make the return smooth and get your credit handled quickly. At the end of the day, we want you to feel confident and excited about the gear you’re playing with, and it sounds like we were able to take care of you the right way.
This whole endeavor was superb
This whole endeavor was superb. The rapid response and service was exemplary. That was just the beginning because their representatives kept giving special service and attitude! KUDOS!
15 April 2026
Unprompted review
Reply from Performance Golf
That’s such an uplifting message—thank you! We put a lot of heart into making sure every golfer feels taken care of, not just at the start but all the way through. Hearing that our team’s attitude and service stood out to you really makes us proud. It’s the kind of feedback that keeps us motivated to keep raising the bar. KUDOS right back at you for sharing this!
I have to say I’m incredibly impressed…
I have to say I’m incredibly impressed with the performance golf company as a whole. I’m a a fairly new coach. Two years as an assistant and one year as the head coach. I purchased a training packet, club and training tools. I had the SF1 driver only a week and it shattered on me before I could even go to the golf course. I sent a picture and description of what happened to their support email. Within the hour I had a reply and they sent me a brand new driver at no cost and a free training course of my choosing from their selection. They staff has been incredibly polite, professional and supportive to me. I will definitely be recommending their training platform to other coaches.
17 April 2026
Unprompted review
Reply from Performance Golf
Thanks for sharing that! As a coach, you’ve got enough to focus on without worrying about equipment issues, so I’m glad we could step in quickly and make things right. Getting you a new driver and a training course was the least we could do, and it’s great to hear our team’s support made a difference. Your recommendation means a lot to us!
Hidden charges
I ordered one iron and received it ok. What happened after that was not good. It indicated that I could sign up for video instructions...which I never did. 2 months later, I was charged $299 and then $99. They showed up on my charge card. When trying to call and talk to someone there, they wouldn't return our calls, or would say someone would call us back and thry never did. We noticed on another review, that we were not the only ones this happened to. We ended up having to file a claim. Stay away from this company!
22 November 2025
Unprompted review
Reply from Performance Golf
Thank you for sharing your concerns with us—we’d really like to help sort this out for you. To properly review the charges you mentioned, we’ll need the email address connected to the account in question. Once we have that, we can pull up the details and proceed with whatever needs to be done.
If you have a copy or screenshot of the charges, please feel free to send that along as well—it will help us investigate more quickly.
We’re here to make this right and appreciate your patience.
I have benefited from products from…
I have benefited from products from Performance Golf for many years and their customer service in excellent .....
22 April 2026
Unprompted review
Reply from Performance Golf
Thank you so much for your kind words—it truly means a lot to us. We’re thrilled to hear that you’ve benefited from Performance Golf products over the years, and we’re just as proud that our customer service has made a positive impact for you.
I had a very poor experience with this…
I had a very poor experience with this company: I ordered a club for my husband in Feb, 2026. During checkout there were several offers that I wasn’t interested in. I very carefully navigated that mine field making sure not to sign up for anything other than the club (SF 1 driver). Still I saw a charge for $31.11 US on my cc bill today, 4/20. I called the company and they told me 14 free days of the “Scratch” training are included automatically with every order. After the 14 days, if you don’t cancel the subscription, you are charged a monthly subscription fee of approximately $30, again automatically. This is all communicated in one of the 5 emails I received concerning my one order. I missed that specific email. So I’ve been charged ($90 total) for an item that I never wanted and that I never requested for 3-months (I missed the charge on my cc bill for the first 2 months 😬). During my call with a Performance Golf customer service rep, the unwanted subscription was cancelled but they would only refund one of the 3 months for which I was charged. I pulled up the email during the call and argued profusely on how much BS this is and didn’t get any further in my request for a complete refund. BBB it is-I have seen reviews on other forums indicating that several complaints have already been filed. I’ll add my complaint to the pot as I told the CS rep I would. Terrible, terrible business practices. My husband likes the club, by the way. It is a shame that the company seems to have good products but still chooses to conduct business this way.
20 April 2026
Unprompted review
Reply from Performance Golf
Hey there, I completely understand how that must have felt, and I really appreciate you sharing your experience so openly. I want you to know we’ve already taken care of the refund—you’ll see a total of $93.33 credited back to your account.
Just to clear things up: the Scratch Club Membership trial is completely optional. It’s included as a free perk with every club, but you’re never locked in. If you decide it’s not for you, it’s super easy to cancel anytime through the Performance Golf app or directly in your browser.
I’m glad to hear your husband is enjoying the SF-1 driver—that’s exactly why we do what we do. We’ll keep working hard to make sure the experience around our products matches the quality of the clubs themselves. Thanks for giving us the chance to make this right.
I bought the 357 club paid the total…
I bought the 357 club paid the total price same day. After a while I noticed I was getting charged the amount for the past 8 months $29. In order from performance to stop charging my credit card I had to cancel the card and order a new one.
1 April 2026
Unprompted review
Reply from Performance Golf
When you purchased the 357 club, a 14-day trial to the Scratch Club Membership was bundled with your order. That trial continued into a monthly membership, which is why you saw the $29 charges.
The good news is that everything has now been cancelled, and the full amount of $203 has already been successfully refunded back to you. Please allow a few business days for the credit to appear on your statement.
I hope this clears things up, and I’m glad we could resolve this for you. We truly appreciate you being part of the Performance Golf family.
Very helpful with my return customer…
Very helpful with my return customer service was very good
16 April 2026
Unprompted review
Reply from Performance Golf
That’s awesome to hear! I’m really glad the return process felt easy and the service hit the mark for you. We always want things to feel smooth and supportive, so your feedback means a lot. Thanks for sharing—it keeps us motivated to keep delivering that kind of experience.
Great Customer Service
I needed to return a product that I had purchased a few months ago. The return was within the warranty period. The Customer Service staff responded within just a few hours to my initial request for information, provided me with detailed instructions on returning my product, and processed my refund immediately. I couldn't be happier with the service that I received.
10 April 2026
Unprompted review
Reply from Performance Golf
That’s fantastic! I’m so glad the return process was quick and easy for you. Our team works hard to make sure things like refunds and instructions are handled right away, so hearing that you felt supported really means a lot. Thanks for sharing—it’s feedback like this that keeps us motivated to deliver that kind of service every time.
I bought both 357 and 359 while the…
I bought both 357 and 359 while the distance was compatible with my ping woods I will say the accuracy was much better. I will take them down for a fitting and regroup and see if that improves the performance.
19 April 2026
Unprompted review
Reply from Performance Golf
That’s great insight, Walter! Sounds like the 357 and 359 are already giving you a nice edge in accuracy compared to your Ping woods, which is huge. Taking them in for a fitting is a smart move—dialing in the specs to match your swing can really unlock even more performance. I love that you’re regrouping and fine‑tuning; that’s exactly how golfers keep leveling up their game. Keep me posted on how they feel after the fitting!
The staff were amazing
The staff were amazing in responding to a recent issue I had. They were prompt, professional and friendly which is how I have found every interaction with the Performance Golf team. This is an organisation that knows how to look after its members- keep up the great work.
10 April 2026
Unprompted review
Reply from Performance Golf
Love hearing that! It really means a lot to know our team came through for you with the kind of care and attention we aim for every time. Prompt, professional, and friendly is exactly how we want every interaction to feel, so your words are a big encouragement. Thanks for taking the time to share—it keeps us inspired to keep raising the bar.
I have purchased the SF1 and recently…
I have purchased the SF1 and recently the SF2 and I love this driver. I also purchased the EZ7 and 357 clubs and I'm very happy with these as well. When the 357/SF2 arrived I also got the 359 and another 357 by mistake. The return process was very very easy and quick. The entire staff who I communicated with was very professional and helpful. Thank you Performane Golf. Keep doing what you are doing.
9 April 2026
Unprompted review
Reply from Performance Golf
That’s awesome! I love hearing how much you’re enjoying the SF1, SF2, EZ7, and 357—those are some fantastic clubs. Mix‑ups can happen, but I’m glad the return was quick and painless and that our team made it easy for you. It means a lot to know you felt supported and taken care of. Thanks for the kind words—we’ll definitely keep doing what we’re doing!
So I’ve been watching videos for like a week
So I’ve been watching videos for like a week and my chipping has become easy instead of so much doubt in my mind, simply amazing. And the things to practice has help also. I’m just getting into PG but so far it’s helped more than I would of thought
16 April 2026
Unprompted review
Reply from Performance Golf
We’re thrilled you’re already seeing results after just a week, and the best part is you’ve only scratched the surface of what’s ahead with Performance Golf. Keep leaning into the videos and practice tips—you’ll be amazed at how much progress stacks up.
Unaware of the monthly charge after…
Unaware of the monthly charge after purchasing their 357. Extremely difficult to stop the monthly charge.
16 April 2026
Unprompted review
Reply from Performance Golf
I totally get the confusion, Terry. We reviewed your account and saw the monthly charge wasn’t tied to your 357 Fairway Hybrid—it came from the VIP Coaching program you signed up for, where you can send in swing videos for personal feedback from a coach. The good news is we’ve already cancelled that subscription, so there’s nothing to worry about now.
Worst Company Ever
Worst Company Ever - Tried scamming me into paying a monthly fee for a driver I got for my husband for Xmas. Called several times to stop the charges and still continued. Never use.
15 April 2026
Unprompted review
Reply from Performance Golf
I completely understand how that must have felt, and I’m really sorry you had to go through it. After reviewing everything, we found the charges were coming from free trial subscriptions that were bundled with your purchase and then rolled over once the trial ended. Nothing to worry about now though—we’ve already refunded all of those subscription charges, a total of $317.36, back to you. You can rest easy knowing it’s all taken care of, and we truly appreciate you giving us the chance to make it right.
I tried their new 357 wood and it isn’t…
I tried their new 357 wood and it isn’t for me. I contacted them to return the club. Their customer service is outstanding. The club itself was high-quality. It just didn’t work for me. I returned the club as soon as I sent them the tracking information from UPS they refunded me my money. I think they’re a very high-quality professional company.
10 April 2026
Unprompted review
Reply from Performance Golf
Hearing that our customer service team made the return process smooth and stress‑free really means a lot to us.
We always want golfers to feel confident that they’re in good hands, whether the club ends up being “the one” or not. It’s awesome to know you see us as a high‑quality, professional company—that’s exactly the standard we aim for every day.
We appreciate you giving the 357 wood a try, and we’re excited to keep supporting you in finding the gear and training that truly fits your game. Here’s to more great swings ahead!
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