Finding the meals really good, good choice options and enjoyable meals. Losing weight which is awesome to see! Would like more information on how the diet works though and things I should or shouldn... See more
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Review summary
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It is difficult to create a subscription for meals only. This company makes you wade through about 30 additional offers, all of which you must decline, or pay an additional cost for said service or p... See more
Company replied
The plans are more suited for countries that have a variety of food options available. It requires self monitoring and input from the user to track your progress. The "special offers" can be a trap... See more
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As an older person not too familiar with Apps I found it difficult to navigate. I dont remember seeing terms and conditions when I signed up. I couldn't use it so I asked to cancel. This proved diffic... See more
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Company details
About PerfectBody.me
Written by the company
Lose Weight with Confidence
Perfect Body – your personal weight loss assistant, designed to help you lose weight, strengthen your immune system, and improve overall health. Achieving your fitness goals is easier than you think – all you need is a personalized plan, and the first step is yours to take.
- Personalized meal plans tailored to your goals
- Customizable meals with easy ingredient swaps
- Handy shopping lists for stress-free grocery trips
- Progress trackers to monitor your success
- Effective training routines for all fitness levels
- Nutrition and wellness tips to keep you motivated
Written by the company
Contact info
United States
- hello@perfectbody.me
- perfectbody.me
3.1
Average
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Worst company
Worst company! I cancelled my subscription on 27th February they then took $174 over 6 transactions a month later. Offered a 20% refund even with proof of cancellation.
Cancellation of subscription was done through their website as suggested not through any other 3rd party platform.
This has been a common complaint after looking up reviews of this company. I have emailed them and am no closer to a resolution.
29 March 2026
Unprompted review
Reply from PerfectBody.me
Hello Kristen,
We’re sorry to hear about your experience and understand how concerning unexpected charges can be. Subscriptions are billed based on the plan selected during checkout, where pricing and automatic renewal terms are clearly displayed. If a subscription is properly cancelled, no further charges should occur.
If you purchased directly through our website, cancellation must be completed by logging into your account. If the subscription was created via the Apple App Store or Google Play, it must be managed and canceled in your store account settings.
We recommend contacting our support team at hello@perfectbody.me with your account and payment details so we can review your case and verify the status of your cancellation and charges. Our team will do their best to assist you further.
Best regards,
Perfect Body Team
Customer service at its best
Customer service at its best, listened to my issue with understanding and courtesy.
19 March 2026
Unprompted review
Reply from PerfectBody.me
Hey Rita,
Thank you for your kind feedback! We’re really glad to hear that our team was able to listen and assist you with understanding and courtesy. If you ever need anything else, we’re always here to help. 💙
Best regards,
Perfect Body Team
Could not have been any more helpful…
Could not have been any more helpful and friendly, a really good team.
20 March 2026
Unprompted review
Reply from PerfectBody.me
Hey Carole,
Thank you so much for your kind words! We’re really glad to hear that our team could provide helpful and friendly support during your experience with Perfect Body. If you ever need anything else, we’re always here to help. 🙏
Best regards,
Perfect Body Team
Best yet
I’ve tried many diets and this is the best. Lost weight and not snacking
15 March 2026
Unprompted review
Reply from PerfectBody.me
Hey Margaret,
Thank you for sharing your experience! We’re so happy to hear that Perfect Body has helped you lose weight and reduce snacking while finding an approach that works for you. If you ever need guidance with your meals or workouts, we’re always here to help. 😊
Best regards,
Perfect Body Team
SCAM BEWARE
This is full on scam. They tell you it’s a free trial or you purchase one thing and they bill you monthly. I have been trying to get my money back but you will get an automated service. I would NEVER EVER recommend anyone to this service, they SCAMMERS. Stay away do not use please.
11 March 2026
Unprompted review
Reply from PerfectBody.me
Hello Loz,
We’re very sorry to hear about your experience and understand how frustrating unexpected charges can be.
All subscriptions — including any trials or add-ons — are clearly displayed during checkout, with pricing, billing intervals, and automatic renewal explained in our Terms & Conditions. Charges are only applied once payment is confirmed. If a subscription is canceled correctly, no further charges should occur.
If you believe a charge was applied incorrectly or a refund was not handled properly, please contact our support team at hello@perfectbody.me with your account details and any relevant receipts. They will review your subscription, clarify the charges, and assist in resolving the issue.
For subscriptions purchased via the Apple App Store or Google Play, cancellations and refunds must be processed through your store account settings.
Best regards,
Perfect Body Team
This company is a scam
This company is a scam. They tell you one thing in the advertisement, them charge you for something else. They do it in a way where you can't see what you are paying for in total and they don't like to give refunds. I cancelled as soon as the purchase was made and they still charged me and shipped something I didn't want. They are a bunch of thieves. DO NOT USE.
9 March 2026
Unprompted review
Reply from PerfectBody.me
Hello Monica,
We’re very sorry to hear about your experience and completely understand how distressing unexpected charges and confusion over subscriptions can be.
To clarify, our subscription process requires users to go through multiple steps: completing a quiz, submitting an email, selecting a plan, proceeding to checkout, and confirming payment. All subscriptions, optional add-ons, pricing, billing intervals, and automatic renewal terms are clearly displayed during checkout and outlined in our Terms & Conditions. Charges are only applied once payment is confirmed, and a proper cancellation should prevent any future billing.
If you believe charges were applied incorrectly or a cancellation did not register, please contact our support team at hello@perfectbody.me with your account details, payment information, and any confirmation emails. Our team will carefully review your subscriptions, clarify all charges, and assist in resolving any outstanding issues.
For subscriptions purchased via the Apple App Store or Google Play, cancellations and refund requests must be completed directly through the respective store settings.
Best regards,
Perfect Body Team
Everything is perfekt!!!
9 March 2026
Unprompted review
Reply from PerfectBody.me
Hey Kunde,
Thank you for your feedback! We’re happy you are enjoying the app. If you have any questions or need assistance, feel free to contact us. 😊
Best regards,
Perfect Body Team
Reply from PerfectBody.me
Hello Marilyn,
We’re very sorry to hear about your experience and understand how upsetting unexpected or unclear charges can feel. Our subscriptions include detailed information about pricing, billing frequency, and automatic renewal, which is displayed during checkout and also outlined in our Terms & Conditions. Charges are only applied once payment is confirmed by the user.
If you feel you were charged incorrectly or did not receive what you expected, our support team can review your account and payment history in detail. For subscriptions purchased via the Apple App Store or Google Play, cancellations and refund requests must be managed directly through your store account settings. For subscriptions purchased directly on our website, please contact hello@perfectbody.me with your account information and any relevant receipts or confirmation emails. Our team will investigate the issue and help resolve any billing discrepancies.
We take all reports seriously and aim to ensure transparency, fairness, and clear communication for all users.
Best regards,
Perfect Body Team
I like the variaty of meals
5 March 2026
Unprompted review
Reply from PerfectBody.me
Hello Mary,
Thank you for your feedback! We’re glad the app is helping keep your meals interesting and giving you plenty of options to choose from. 💙
Best regards,
Perfect Body Team
Amazing app
Amazing app! Everything works perfectly. 5 stars! Customer service is amazing.
Impressed
27 February 2026
Unprompted review
Reply from PerfectBody.me
Hello Deepika,
Thank you for your feedback! We’re thrilled to hear you’re enjoying the app and that everything is working smoothly. It’s great to know our customer service has made a positive impression as well. 💙
Best regards,
Perfect Body Team
Not what I was looking for
UPDATED: After receiving a response, the app is working and I can access all the areas, hopefully for the rest of my 1 month subscription. 3/3/2026
I subscribed to this programme as it it was sold as a thyroid support programme. The process of subscribing was annoying with all the 'add ons'. I paid for a month and downloaded the app. It was a diet to lose weight and although that is not a bad thing, it wasn't what I was looking for. I looked at the menu .... it was just too much bread. Also looks like food only the wealthy can afford. I cancelled the subscription but I would try it for the month. After my cancellation, the app wouldn't work, I couldn't get the grocery list to work and I couldn't even see what the meals were for the next week so I could buy the ingredients. The workouts wouldn't work either. A total waste of money and time.
21 February 2026
Unprompted review
Reply from PerfectBody.me
Hello Geraldine,
We’re sorry to hear about your experience and understand your frustration. Our plans are designed based on the quiz you complete during signup, which considers your goals, preferences, and thyroid-friendly guidance. We understand, however, that the plan may not always match expectations, including ingredient choices or perceived cost.
Regarding the app issues you experienced, technical problems like grocery lists or workouts not displaying properly are not intended and we apologize for the inconvenience.
If you would like, our support team can review your account to ensure the cancellation was processed correctly and provide guidance on any technical issues. Please contact hello@perfectbody.me for assistance.
Best regards,
Perfect Body Team
Scam and misleading
They are continuing to try to charge me even after I cancelled the subscription. So don't think that cancelling the subscription is enough to avoid getting charged in future. BEST TO CANCEL YOUR CREDIT CARD TO BE SAFE.
My main aim was to follow the plan but it was not really worth it. Repetitive and boring. You can get same or a better plan by using chat gpt for free.
Also they don't have a proper chat support. It's just a bot that keeps repeating itself and asking same thing instead of really assisting you. So not worth it for the price.
Dont waste your money on this!
25 February 2026
Unprompted review
Reply from PerfectBody.me
Hello Sasha,
We’re very sorry to hear about your experience and completely understand your frustration. Subscription details, including pricing, billing frequency, and automatic renewal, are clearly presented during checkout and in our Terms & Conditions. If a subscription is canceled correctly, no further charges should occur.
To clarify, if you purchased directly through our website, you can cancel by logging into your account on our website. If your subscription was purchased via the Apple App Store or Google Play, cancellation must be completed directly in your App Store or Google Play subscription settings.
Our meal plans are generated based on the quiz you completed during signup, which considers your goals, preferences, and health information. We understand, however, that sometimes the plan may not fully meet expectations or feel perfectly tailored, and we appreciate this feedback as it helps us improve our personalization process.
If there are ongoing charges, issues with cancellation, or questions about your plan, please contact our support team at hello@perfectbody.me. They can review your account, clarify any charges, and guide you step by step.
Best regards,
Perfect Body Team
Not worth it
It is difficult to create a subscription for meals only. This company makes you wade through about 30 additional offers, all of which you must decline, or pay an additional cost for said service or product. That really turned me off. Also, while the meal plans are nutritious, they contain items that some people can't eat, or can't easily find. The preliminary questions do not cover food allergies or preferences thoroughly. IMHO, it's not worth it. Oh, and beware, they'll auto-renew your subscription at a much higher price the second month.
11 February 2026
Unprompted review
Reply from PerfectBody.me
Hello Margie,
Thank you for sharing your detailed feedback. We’re sorry to hear that the signup process and optional offers felt overwhelming — we understand how having to review multiple add-ons can be frustrating. While these services are entirely optional and clearly presented during checkout, we recognize it may feel cumbersome.
Regarding meal plans, they are designed to be nutritionally balanced, but we know that ingredient availability and dietary preferences vary widely. The quiz gathers basic information, but it may not capture every allergy or preference, and we appreciate this feedback as an area for improvement.
Subscription pricing and automatic renewal are displayed at checkout and outlined in our Terms & Conditions. If the subscription is canceled correctly before the renewal date, no additional charges should occur.
For any assistance with reviewing your subscription, customizing your plan, or managing cancellations, please contact our support team at hello@perfectbody.me — they can guide you step by step.
Best regards,
Perfect Body Team
Loving the variety in the meals and it…
Loving the variety in the meals and it makes it so easy to have the menus planned out for me . The shopping list is an added bonus .
My digestive system seems better and I have started to lose a bit of weight
13 February 2026
Unprompted review
Reply from PerfectBody.me
Hello Jane,
Thank you for your feedback! We’re happy you are enjoying the app. If you have any questions or need assistance, feel free to contact us. 😊
Best regards,
Perfect Body Team
AVOID
Never used the app and had cancelled but they said I hadn’t and still took a payment 3 months later for a further 3 months and would not refund me. Terrible service don’t even warn you when they are going to take the money like most subscription do. AVOID AVOID AVOID
11 February 2026
Unprompted review
Reply from PerfectBody.me
Hello Lisa,
We’re sorry to hear about your experience and understand how upsetting unexpected charges can be.
All subscriptions renew automatically unless canceled, and renewal terms are shown during checkout and outlined in our Terms & Conditions. Once a subscription is canceled correctly, no further charges should occur. If the subscription was purchased via Apple App Store or Google Play, cancellation must be completed directly in your store settings.
If you believe your cancellation was completed but billing continued, please contact hello@perfectbody.me with your account email and any cancellation confirmation so our team can review your case in detail.
Best regards,
PerfectBody Team
Perfect Body are a money hungry…
Perfect Body are a money hungry grabbing app. Woke up this morning and had 5 separate deductions debited from my Paypal account, and that was on top of the 2 initial set up deductions....and I haven't even downloaded the app yet or will likely at all !!!! You have been warned. They are nothing but a scam sham.
10 February 2026
Unprompted review
Reply from PerfectBody.me
Hello Jacqueline,
We’re truly sorry to read about this situation. Seeing five separate PayPal deductions at once would understandably be upsetting, especially if you haven’t downloaded or started using the app.
During signup, users complete the quiz, choose a plan, review optional add-ons, proceed to checkout, and confirm payment details. Any selected services show their pricing and billing frequency before final confirmation. If more than one service is selected, they may appear as separate transactions in PayPal, which can look confusing. All information regarding subscriptions, charges, and renewals is clearly presented during checkout and in our Terms and Conditions.
Please contact us at hello@perfectbody.me with your account information, and our team will look into your situation and make sure everything is resolved properly.
Best regards,
Perfect Body Team
Colour me sceptical
I have very little patience. I thought this was just another company promising the world provided you sign your life and your bank account away. I couldn’t be more wrong. Although I cut the purse strings, the team honoured the investment I’d already made and were quick to provide advice and instruction… within an hour of my asking! I picked out the main section I was interested in and have slowly made some inroads with the diet plan. I get overwhelmed easily so picked 3 days worth of meals to work on rather than the whole week. To my surprise and delight they included my favourite ever food… BREAD! I’ve discovered combinations of flavours that are making me look forward to the next one and the next one. No diet has EVER inspired me this way before.
10 February 2026
Unprompted review
Reply from PerfectBody.me
Hello Row,
Thank you so much for your thoughtful review. We truly appreciate your honesty and are so glad your experience turned out positively.
It’s great to hear that taking it step by step works for you — and yes, bread can absolutely fit into a balanced plan. We’re especially happy that you’re enjoying the meals and feeling inspired. Wishing you continued success on your journey! 💙
Best regards,
Perfect Body Team
Read the terms and conditions before signing up.
As an older person not too familiar with Apps I found it difficult to navigate. I dont remember seeing terms and conditions when I signed up. I couldn't use it so I asked to cancel. This proved difficult also. Eventually I did get a full refund but not having a phone number to talk to anyone was difficult.
2 February 2026
Unprompted review
Reply from PerfectBody.me
Hello there,
We’re very sorry to read about your experience and understand how distressing this situation must have been, especially given the unexpected charges and difficulties using the app.
When purchasing, users are guided through several steps (questionnaire, plan selection, checkout, and payment confirmation). Pricing, automatic renewals, and subscription terms are clearly displayed during checkout and in our Terms & Conditions. However, we fully acknowledge that this does not lessen the frustration you felt, particularly as the app was not suitable for your gluten- and dairy-free needs and was difficult to navigate.
If a subscription is canceled correctly, no further charges should be made. Any billing discrepancies are taken seriously and require individual review. Refund eligibility depends on usage and timing, especially for digital products, but our support team can investigate what happened in your case.
Please contact our support team directly at hello@perfectbody.me
with all relevant details (email used to sign up, dates, amounts charged, and any cancellation confirmation). They will review your account and clarify the remaining disputed amount.
Best regards,
Perfect Body Team
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