First, if I was only rating Luis, he gets Five Stars! He kept me from cancelling my account. I took one star away because the terrible bot that you use prior to being connected with a live agent is... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
A#1 customer support from Luis. He knew what he was doing and fixed everything I needed. He gave account options I did not know I had. Kept this customer from being lost. Friendly customer centered he... See more
I used People Finders once to learn about someone who contacted me whom I did not know, expecting the one time .95 charge. I admit that I didn't read all of the "fine print" and was not aware that I... See more
Alejandra was so gracious and helpful. She was patient and kind with explaining policies as well as terms and conditions. She is the epitome of customer service. She was a God send after a rude condes... See more
Company replied
Company details
About PeopleFinders
Written by the company
Founded in 1988 PeopleFinders provides the most accurate public records available. Search by name, phone number or address for instant access to billions of records.
PeopleFinders is the premier site for:
- People Search
- Background Checks
- Criminal Records
- Reverse Phone Lookup
- Public Records
Have More Questions?
Contact our Customer Care department Weekdays 7:00AM-6:00PM and Weekends 7:00AM-3:30PM (PST).
PeopleFinders is dedicated to helping you find people and learn more about them in a safe and responsible manner. PeopleFinders is not a Consumer Reporting Agency (CRA) as defined by the FCRA (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
Contact info
1821 Q Street, 95811, Sacramento, CA
- (800) 718-8997
- customercare@peoplefinders.com
- peoplefinders.com
4.3
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Daphne was kind and very helpful
Daphne was kind and very helpful. Solved problem
Thank You
31 March 2026
Reply from PeopleFinders
Sharon Barnett,
We are so happy to hear that the issue was resolved and that you found our team member to be helpful. Thank you for your feedback.
apollos
Great customer service
Able to speak to live agent very quickly and she is very helpful in care of my situation, Very professional. Easy to resolve my problem
29 March 2026
Reply from PeopleFinders
Melinda Torralba,
We're happy to hear that you connected with an agent quickly and your issue was easily resolved. We appreciate you sharing your positive experience with us!
apollos
Reply from PeopleFinders
WrenHouse,
We are happy to hear that your issue was resolved quickly and that you found our team to be friendly and kind. Thank you for your feedback!
apollos
Reply from PeopleFinders
Mildred,
Thank you for taking the time to share your positive feedback!
apollos
The assistant was very nice.
28 March 2026
Reply from PeopleFinders
Karen Affornalli,
We are so glad to hear that you had a positive experience with our assistant! We appreciate your feedback.
apollos
Quality service and caring staff
Quality service and caring staff. My experience should I need again in future will definitely get my repeat business
28 March 2026
Reply from PeopleFinders
Howard Thornhill,
We're happy to hear that you received quality service from our staff. We appreciate your feedback and are grateful for your repeat business.
apollos
Victore listened
Victore listened. I'm a rambling babbling older men who can get cranky. Victore took it all in and provided what I was looking for.
28 March 2026
Reply from PeopleFinders
robert ruh,
We appreciate you taking the time to share your experience. We're glad to hear that our team member listened and provided what you were looking for. Thank you!
apollos
Reply from PeopleFinders
Rodolfo Moran,
We're happy to hear that you had a great experience. Thank you for your positive feedback and your time.
apollos
Reply from PeopleFinders
Elone Ejiba,
We're happy you like the service! Thank you for your positive feedback; we appreciate you taking the time to share.
apollos
Excellent customer service fast solution
26 March 2026
Reply from PeopleFinders
Gabriela Larios,
We're happy to hear that our customer service provided a fast solution for you. Thank you for your positive feedback!
apollos
Victor did a very good job on my…
Victor did a very good job on my request to stop payments. He is very patient with me and I’m glad he’s the one that got my phone call.
VICTOR you’re the best! Thank you so much for helping me today.
26 March 2026
Reply from PeopleFinders
MLemak,
We're happy to hear that the payment stoppage process went smoothly. We appreciate your kind words and are so glad the phone call was helpful. Thank you for your feedback!
apollos
Reply from PeopleFinders
Ashley,
We're glad our assistance was helpful and efficient for you. Thank you for your positive feedback!
apollos
Awesome customer service
He was very friendly and got my problem took care of right away! Quick & very professional!
26 March 2026
Reply from PeopleFinders
Taylor kelly,
We're happy to hear that your issue was resolved quickly and professionally! We appreciate you taking the time to share your positive experience with us.
apollos
good experience
25 March 2026
Reply from PeopleFinders
Mengzhen,
Thank you for taking the time to share your positive experience with us!
apollos
This customer service representative
This customer service representative, Victor, was very pleasant to work with. He was jumped on at the start of our call but was pleasant, and helpful, which is why he gets 5 stars from us
25 March 2026
Reply from PeopleFinders
Collette and Douglas Cole,
We're happy to hear that Victor was helpful and pleasant, even when the call began unexpectedly. We appreciate you taking the time to leave us this positive feedback!
apollos
Luis was extremely helpful and didn’t…
Luis was extremely helpful and didn’t beat around the bush. he fixed my problem in 5 minutes which is great.
25 March 2026
Reply from PeopleFinders
Breanna Anderson,
We're happy to hear that the issue was resolved quickly and efficiently. We appreciate your positive feedback and are glad we could help you!
apollos
Victor was easy to understand
Victor was easy to understand, heard my issue, and fixed the problem after a short wait.
24 March 2026
Reply from PeopleFinders
Cindy Ross,
We're happy to hear that the issue was resolved quickly and that everything was clearly explained. We appreciate you taking the time to share your feedback!
apollos
Wonderful Customer Service
Alejandra was a pleasure to talk to, she helped me cancel and get a partial refund (which I didn’t expect!) and overall was a sweet person :)
24 March 2026
Reply from PeopleFinders
Ange P.,
We're happy to hear that you had a positive experience with Alejandra. We appreciate your kind words about the assistance you received with your cancellation and refund. Thank you for your feedback!
apollos
Reply from PeopleFinders
WildLifeA Hcb,
We're happy to hear that our service was simple, quick, and effective for you. Thank you for your positive feedback!
apollos
Luis was very helpful in getting my…
Luis was very helpful in getting my account going after some technical glitches with the site.
24 March 2026
Reply from PeopleFinders
Derrick Thompson,
We're happy to hear that we could assist you with the technical issues you encountered. Thank you for your feedback and your patience.
apollos
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