From the go, Hugo took exceptional care of us at the sign in and car inspection process. As we had booked an EV, he also took us through the differences and what to expect when driving. When returning... See more
Company replied
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From the go, Hugo took exceptional care of us at the sign in and car inspection process. As we had booked an EV, he also took us through the differences and what to expect when driving. When returning... See more
Company replied
Great customer service. Reasonable prices. Would recommend
Company replied
Excellent service and value from Penny Car Hire as usual. Would thoroughly recommend
I know it looks a bit suspicious having 5 star reviews, but when it comes to hire companies these guys run differently. Very accessible just outside of the train station so no need to get someone... See more
Company replied
Welcome to Penny Car Hire. We hire and lease vehicles on short and long term agreements. We take pride in our meticulously maintained fleet of vehicles, ensuring a seamless rental experience and providing excellent customer service that has clients from all over the world returning time and again. We have been proudly serving Virginia Water and the surrounding areas since 1976 and from our current location in Virginia Water train station since 2006. Getting to us could not be easier, we are a stone's throw from the ticket barriers at the station or a short local taxi journey from Heathrow airport.
United Kingdom
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We used to use other car rental companies several years ago but now only use Penny Car Hire because they are easy, professional, respond quickly, friendly, give good customer service and are good value. This has been the case every time we have hired.

Reply from Penny Car Hire Limited
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