Peacockinsurance Reviews 

469
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently note the exceptional dedication of the staff, stating how polite, friendly, and knowledgeable the agents are when handling various inquiries. Many consumers emphasize that the entire process of obtaining or updating insurance policies is handled with remarkable efficiency and personal attention. Some reviewers were happy with the impressive financial savings achieved on their annual renewals compared to previous providers. People also appreciated the transparent guidance, clear explanations, and responsive communication provided throughout their ongoing interactions. Buyers frequently recommend these reliable brokerage services to anyone seeking stress-free insurance solutions.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting helpful, friendly, and knowledgeable... See more

Service

Clients share positive opinions on service, noting that staff members are fantastically helpful, efficient,... See more

Customer service

Customers had positive experiences with customer service, frequently highlighting helpful, friendly... See more

Price

Customers consistently note positive experiences with price, expressing satisfaction with very competitive... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the entire process is smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kelvin Jackson at Peacock, made obtaining a new policy for my start up security company very easy & stress free. Very helpful & courteous. Genuinely decided on choosing Peacock as my provider solely b... See more

Company replied

Rated 5 out of 5 stars

If I could give Nicola 10 stars I would. The whole process was made so simple for me and Nicolas professionalism was beyond fault. It was a stressful time for us as a family but it just felt as th... See more

Company replied

Rated 5 out of 5 stars

I spoke to Leah McArthur in the Property Sales Team. She was very friendly, polite, extremely helpful and efficient. She saved me well over £250 on my current provider's best quote and even took the... See more

Company replied

Rated 5 out of 5 stars

I have been a landlords insurance customer for 13 years and Peacocks have been great throughout that time. Why ? 1) Unlike many providers, they don't hike the premiums every year when you don't... See more

Company replied


Company details

  1. Insurance Agency

Written by the company

With decades of insurance experience you can rely on us here at Peacock Insurance Services to be your only goto insurance professional for all of your needs. From shops to offices, restaurants and bars to fast food outlets. Adventure playgrounds to bouncy castle hire. Motor Trade to a large Fleet plus many many more we can compare the insurer market and we can arrange insurance for it all.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

469 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(469)

56 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very quick

Very quick, explain everything in detail, excellent company.

11 December 2025
Unprompted review
Peacockinsurance logo

Reply from Peacockinsurance

Thank you for taking the time to review our service. We really appreciate your feedback.
We are glad to hear that you enjoyed your experience with us.

Rated 5 out of 5 stars

Brilliant job

They did a brilliant job sorted with in an hour not like the cowboys at Nash Warren keep up the good work 5 star 💖

10 December 2025
Unprompted review
Peacockinsurance logo

Reply from Peacockinsurance

Thank you for taking the time to review our service. We really appreciate your feedback.
We are glad to hear that you enjoyed your experience with us.

Rated 5 out of 5 stars

Brilliant company on the sales front (can't comment on claims as yet)

I spoke to Leah McArthur in the Property Sales Team. She was very friendly, polite, extremely helpful and efficient.
She saved me well over £250 on my current provider's best quote and even took the time to reduce the quote her company had sent me by a further £50 whilst increasing my cover and adding other features (public liability etc.)
Cannot praise this employee highly enough - I'll certainly be in touch next year for another quote and hope to have the pleasure of speaking to Leah again.

9 December 2025
Unprompted review
Peacockinsurance logo

Reply from Peacockinsurance

Thank you for taking the time to review our service. We really appreciate your feedback.
We will ensure your feedback will be passed to all involved.

Rated 5 out of 5 stars

Usman you legend

Usman you legend. Has always helped me with my policy. Quick to sort issues out.

10 November 2025
Unprompted review
Peacockinsurance logo

Reply from Peacockinsurance

Thank you for taking the time to review our service. We really appreciate your feedback.
We will ensure your feedback will be passed to all involved.

Rated 5 out of 5 stars

Very professional and competitive pricing

Well timed reminder of policy renewal date, quote very competitive and saved the hassle of trawling through lots of comparison sites.
Phone contact very professional and easy to understand, UK customer service agent.

5 December 2025
Unprompted review
Peacockinsurance logo

Reply from Peacockinsurance

Thank you for taking the time to review our service. We really appreciate your feedback.
We are glad to hear that you enjoyed your experience with us.

Rated 5 out of 5 stars

Very good customer service

Very good customer service. Helped with the insurance really well. Would
Recommend anyone looking for insurance to contact this company.

10 December 2025
Unprompted review
Peacockinsurance logo

Reply from Peacockinsurance

Thank you for taking the time to review our service. We really appreciate your feedback.
We are glad to hear that you enjoyed your experience with us.

Rated 5 out of 5 stars

Dealt with by uzzy

Dealt with by uzzy , big asset to your company great service and goes above and beyond , was very helpful informative and got exactly what I was looking for at a great price.

5 December 2025
Unprompted review
Peacockinsurance logo

Reply from Peacockinsurance

Thank you for taking the time to review our service. We really appreciate your feedback.
We will ensure your feedback will be passed to all involved.

Rated 5 out of 5 stars

Excellent Telephone Brokers

Friendly, efficient and professional experience today, when taking out Buildings/Landlord Insurance via Peacockinsurance. It was a pleasure dealing with Kes Johnson. Many thanks - keep up the good work!

9 December 2025
Unprompted review
Peacockinsurance logo

Reply from Peacockinsurance

Thank you for taking the time to review our service. We really appreciate your feedback.
We will ensure your feedback will be passed to all involved.

Rated 5 out of 5 stars

Great service

Great service, Usman dealt with me since I’ve taken the policy out absolute asset to the company, if I have any issues throughout the year, he is more than happy to help, nothing bad to say, dealt with a lot of brokers but with Peacock all stress free, especially with Usman as my handler!

5 November 2025
Unprompted review
Peacockinsurance logo

Reply from Peacockinsurance

Thank you for taking the time to review our service. We really appreciate your feedback.
We will ensure your feedback will be passed to all involved.

Rated 5 out of 5 stars

Three dimensional

Kes was personable and knowledgeable. Made the process easy for me.

8 December 2025
Unprompted review
Peacockinsurance logo

Reply from Peacockinsurance

Thank you for taking the time to review our service. We really appreciate your feedback.
We will ensure your feedback will be passed to all involved.

Rated 5 out of 5 stars

PLI for Magician

Kelvin helped me sort out some Public Liability Insurance for my Magician business.
Everything was explained very easily and made me feel confident in taking and paying for the policy there and then without any issues.

4 December 2025
Unprompted review
Peacockinsurance logo

Reply from Peacockinsurance

Thank you for taking the time to review our service. We really appreciate your feedback.
We will ensure your feedback will be passed to all involved.

Rated 5 out of 5 stars

Very good service carried out by Claire…

Very good service carried out by Claire who has been very efficient and helpful acting on information accurately and providing great knowledge.

26 November 2025
Unprompted review
Peacockinsurance logo

Reply from Peacockinsurance

Thank you for taking the time to review our service. We really appreciate your feedback.
We will ensure your feedback will be passed to all involved.

Rated 5 out of 5 stars

Good Service tahnks to Samantha

Samantha was handling our case, and she was brilliant and very helpful. Overall, an excellent experience, definitely recommended.

14 November 2025
Unprompted review
Peacockinsurance logo

Reply from Peacockinsurance

Thank you for taking the time to review our service. We really appreciate your feedback.
We will ensure your feedback will be passed to all involved.

Rated 5 out of 5 stars

I collaborate with Claire Whyte…

I collaborate with Claire Whyte regarding all my IBG matters. She is consistently helpful and responds promptly to my inquiries and requests. I would definitely recommend both her and the company.

7 November 2025
Unprompted review
Peacockinsurance logo

Reply from Peacockinsurance

Thank you for taking the time to review our service. We really appreciate your feedback.
We will ensure your feedback will be passed to all involved.

Rated 5 out of 5 stars

Landlord insurance made easy

Tony Jones finalised my landlord insurance in a quick and efficient way, answering any and all questions showing he has strong knowledge of the companies products and services.

30 October 2025
Unprompted review
Rated 5 out of 5 stars

Kelvin Jackson at Peacock

Kelvin Jackson at Peacock, made obtaining a new policy for my start up security company very easy & stress free. Very helpful & courteous. Genuinely decided on choosing Peacock as my provider solely because of how Kelvin dealt with me as a customer, even whilst Peacock gave me a very fair deal too.

30 October 2025
Unprompted review
Peacockinsurance logo

Reply from Peacockinsurance

Thank you for taking the time to review our service. We really appreciate your feedback.
We will ensure your feedback will be passed to all involved.

Rated 5 out of 5 stars

Friendly, Efficient and competitive pricing

Samantha was very helpful, quick to respond and competitive prices!

29 October 2025
Unprompted review
Peacockinsurance logo

Reply from Peacockinsurance

Thank you for taking the time to review our service. We really appreciate your feedback.
We will ensure your feedback will be passed to all involved.

Rated 5 out of 5 stars

Thanks Tony

Tony gave me two very competitive quotes for landlord insurance with no fuss. I decided to go ahead with both saving a considerable amount over the renewal prices I had been quoted by my existing insurers. I have used Peacock before and was very happy with them, so really glad I have gone back. Highly recommended

24 October 2025
Unprompted review
Peacockinsurance logo

Reply from Peacockinsurance

Thank you for taking the time to review our service. We really appreciate your feedback.
We will ensure your feedback will be passed to all involved.

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