PDSA Reviews 3,208

PDSA are always professional and offer appointments and prescriptions very quickly.

The speed in which I was informed of my appointment. Very well looked after at the hospital and informed of what was wrong and what to do. Could not have wished for a better service from them. Thank you very much.

Was able to book an appointment easily
Wasn’t waiting for long and Vet was very helpful explaining what she thought was wrong with Georgia and why she was giving me drugs for her.

I am very happy with the services I couldn’t believe I found the PDSA !! I was very sad not having conditions to pay for my dogs treatments. The family was sad but with the help of the charity PDSA, we were able to bring the dog home and stay with her again. We recommend everybody who is in a situation like we were should go to PDSA. I strongly recommend it !!

pdsa is absolutely brilliant. they are helping my dog . the vets , nurses and receptionists are all fabulous. the staff are very caring and supportive. great place ,pdsa .

My little one is not the easiest to deal with he's terrified of the vets he's a rescue cavalier so not sure what he's been through. The staff are always very helpful he gets 100% for cuteness. But he's a wee monkey getting anything done. So thank you PDSA I'm always so greatfulll

I was offered an appointment immediately for my poorly pet . We were treated with respect and kindness and we found all the staff to be professional and compassionate
Thank you PDSA

Fantastic affordable service provided by the PDSA charity hospitals.

Staff at the PDSA toll cross are amazing. So friendly and professional. Although we waited quite a lengthy time - this is understandable as dogs crossing the rainbow bridge should be prioritised due to anxious owners and poorly dogs. So although I didn’t mind the wait, I hope others don’t either. Vet was brilliant with my dog, she took her time to assess him and made sure he was fit and healthy in every other aspect! I highly recommend PDSA. They care so much about the animals that they attend too!

My wee miniature shit zhu was very ill she hadn't eaten or drank water in two days and was limping really badly and the vet in the PDSA on the Antrim road was so helpful and reassuring and was able to tell me that my wee dog had hurt her shoulder badly and was in extreme pain and was given morphine and liquid paracetamol I can't thank the vet or staff enough for making me feel so at ease

Super great team help u so much would recommend them to anyone

Theyre amazing with my Chug. They never pressure to any contributions. The also understand if you cant pay there and then. But I do hope if you can atleast provide some money even £5/£10 is better than nothing
They do their absolute best! And are really helpful in explaining what will happen. The treatments. They gave my chug iv. Bloods. Fluids. Pain meds and we did £30 all together as we had just paid all our bills. They was still greatful no pressure. There's abit of wait sometimes but with a charity vets. Even if theyre busy and they feel you need to go down they'll even offer you same day appointments.

Staff are very helpful,understanding and knowledgeable

The pdsa staff are extremely professional in all that they do. They are kind caring and considerate there is nothing they won't do to make you or your pet feel at ease. If I could give them 100 out of 100 stars I would.

Absolutely fantastic experience. Would highly recommend PDSA
The staff at PDSA in Cardiff are amazing.
The service we received was excellent.
Extremely grateful for PDSA

my dog was in a poor state he has arthritis and is 12 years old from being a bright and healthy dog he just deteriorated and started having a nose bleed I called The PDSA and was given an emergency appointment witch I attended the dog was examined and treated and given medication there and then and a repeat appointment the service provided was excellent

Excellent service and great professional staff very caring to my pet and treatment was excellent highly recommended

Absolutely satisfied with dealing at PDSA

Very disappointing experience from the reception staff to the veterinary care.

My pet was left at the clinic all day, and in the end no surgery was performed. She was left sitting in her own poo and was not even given water or taken out for a toilet break. When they called me to collect her because they could not proceed with the surgery due to an emergency — which I completely understand can happen — the attitude and lack of compassion were disgraceful.

To make matters worse, the vet did not even know my pet’s gender.

Overall, the management, communication, and level of care shown to both pets and customers were extremely poor. This hospital urgently needs an investigation into how the management and staff are running and caring for animals entrusted to them.

The pdsa is caring for animals big & small they go out there way to help you with your pet at all times