PDN Reviews 984

I had a terrible experience with this courier. A driver arrived at my house at 1:40 AM—completely outside of normal delivery hours. He threw my package on the ground, rang the doorbell, and banged my living room window before leaving. This was aggressive behavior that woke up the whole house and felt very unsafe.

I have the entire incident recorded on my security camera. I sent a formal complaint to PDN Express immediately, followed by a reminder, but their customer service has completely ignored me. There has been no apology and no explanation. If you have a choice, avoid this company at all costs. They do not care about safety or their customers.

I ordered something from temu and my courier service was pdn express. It been 35 days my courier is still in transit and it shows out for delivery two times in last 20 days and still not arrived yet. And the customer service is nit even responding to any emails or calls. Worst experience i ever had with any delivery company.

This company is a SCAM.they don't deliver parcels and ask for a credit card number to get assistance. It's impossible to talk to anyone there's no phone number.
1 STAR is generous. 0!

CHecked my mailbox, it's not even there and by the looks of the photo it isn't even actually put in there. Mijn brievenbus net opengemaakt, het is er niet eens. Waar zijn jullie mee bezig?

My package has been listed as out for delivery since January 17,2026

There’s no contact number. The one listed on their website doesn’t work. Apparently I can drive out to Richmond to see if I can find my package according to other customers with terrible reviews. This is theft and fraud.

If I could give it 0 stars, I would. The worst courier I've encountered, and I had bad experiences with DPD and DHL that rank pretty high.

Driver claimed my address was wrong on file, which was not. He took a photo of my parcel in his car, and one between himself and my neighbor's door from his car, from the traffic line (as in; he did not park his car but took the photo from where he was driving).

I emailed the company and no answer. The next day I Whatsapped them, and that message they answered saying my address was indeed correct and that the package would be delivered "as soon as possible".
It is SIX days later. No parcel, and no more answers to the polite daily messages I've been sending.

I contacted the sender and asked them to not ever use them again but I doubt that'll happen.

I ordered an item from Aliexpress, which has been working fine for years. It's almost always delivered by PostNL, but now AliExpress sent it with PDN Express. My address has been correct with Ali for years, but now the carrier says the address is incorrect, even though it is! I then requested a refund from Ali, but it was rejected. Contacting PDN is impossible; my voicemail is full. So, pay close attention to which carrier your future package is sent with next time. Be warned!

has no customer service, e-mails never replied, packages never delivered. It's surprising that they can still hold their license.

They have had my parcels now for over a month and i've had no communication; they don't have a working contact number, and they don't respond to emails. They don't even have a physical location so I can just come and pick all my parcels up!

Pdn express is fake delivery. More than 100 people explain same problem . We are getting scammed. They take our package and throw it away while we pay for everything!

Never heard of this company until now and I hope never to hear of them again.
Just gone 06:00am this morning I get a phone call from my wife saying a male is ringing the apartment buzzer. And banging on the window so I turn the car round from going to work and head home.
When I arrive there is no sign of anyone so my wife explains what happened again stating she at one point carefully looked out the window and could see a Male walking towards the rear of the property carrying something and then proceeded to bang on the window.

I looked at my phone and I saw a notice from this company stating out for delivery yesterday and could not deliver at 06:16 am.
What kind of Company thinks it’s okay to be ringing buzzers to an apartment at that time in the morning in the dark.

They leave all packages out sider ware thay can easily get stolen.
You will NEVER receive any package you sent trough PDN!

The package was supposedly in the mailbox, which wouldn't fit anyway.
The proof photos are in the main hall of the apartment building.
So the package disappeared and was taken by someone else. They don't respond to emails too, damn, what a shitty company!

"Out for delivery" for 14 days now. This company is a joke and due to vanish from the market. Hopefully.

I should count myself lucky that they actually LOST my package. At least I will then get a refund
Their normal M.O. is to drop it in front of your door no matter where you live, even if this means leaving it on the sidewalk on a busy street. They take a photo and walk away, often without even ringing the doorbell. A picture is taken as proof and AliExpress then denies a refund.
I am about done with AliExpress and will simply pay the extra cost of a local delivery.

Still waiting for my order that ''arrived Nov 28-2025 in Montreal''
Sorry waht date are we now??
WTF ???? vhorrible horrible

Now trying to get my money back from Soulana.....good luck to me

Still waiting! This company needs their business investigated and license pulled. Website is a lie, contact information is false (both numbers disconnect after a prompt says it doesn’t accept messages). Contact your seller, tell them you do not want them to this shipper for future orders. They are in Linked In so I would recommend leaving them a review and message there.

Packages get lost, For me a reason not to buy at e-commerce platforms that use this company

This is an absolute joke of a delivery service. Haven’t been able to find a single working contact number. No one replies to emails. My package is hella late. Worst company ever. DO NOT EVER USE THEM!

Thought it would never arrive,
Sunday, 11 Jan 2026, 07:03 pm UTC
Out for delivery - Edmonton, Canada -> The package has been collected by the courier.
Tuesday, 13 Jan 2026, 04:24 am UTC
Out for delivery - Edmonton, Canada -> Your package is out for delivery.
Saturday, Jan 17,2026, 11:30 am
Received package finally.