Received a contract from Next pay saying I’d opened an account… totally fraudulent!! Says it was opened with an online signature… more fabrication, How can they not make checks on applicants I’m dis... See more
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See what reviewers are saying
For companies working on blockchain or crypto, traditional banking can be a challenge. The Nexpay service is specifically targeted at companies like metaspan.com. Their KYC process is rigorous... See more
Company replied
This is a serious company that takes compliance to the next level, for as it happened to me, this could mean some delays in the onboarding process but it's a reasonable tradeoff if you consider that... See more
Company replied
We were looking for a banking partner in a business area that is very demanding in terms of regulation. Nexpay had just the right offer for us. We knew from the start that onboarding would be challeng... See more
Company replied
Company details
Written by the company
Nexpay UAB is a licensed EMI dedicated to supporting your business with seamless financial solutions. Benefit from dedicated IBANs, SEPA and SWIFT access, and personalized support from a dedicated Account Manager. Easily integrate our robust API and distribute access with our multi-login function. Open an account with Nexpay and experience a banking partner that puts your business first.
Contact info
Lithuania
- support@paynexpay.com
- paynexpay.com
You should know
4.0
Great
75 reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nexpay offers a reliable service…
Nexpay offers a reliable service tailored for businesses needing a banking partner, especially in challenging regulatory environments like blockchain and crypto. While they maintain rigorous KYC and compliance processes, which might delay onboarding, their support team, including Helmut Gerhard, is helpful and engaged. Despite occasional technical issues with their website and pending UI/UX improvements, they generally provide efficient payment services and feel trustworthy. However, the experience isn't flawless, justifying a 3-star rating.
13 November 2024
Unprompted review
Fraud prevention non existant!
Received a contract from Next pay saying I’d opened an account… totally fraudulent!!
Says it was opened with an online signature… more fabrication,
How can they not make checks on applicants I’m disgusted !!
28 September 2024
Unprompted review
Thank you to the NexPAy support team…
Thank you to the NexPAy support team for helping me open an account. The support team answered all questions and explained every request in detail.
11 September 2023
Unprompted review
Reply from Nexpay - a banking partner that puts your business first
Hi Maria, many thanks for your review. We will continue working hard to provide you with great service in the future and are focused on making the product and the experience even better.
If you ever have any feedback that you would like to share with us, please don’t hesitate to reach out to your account manager directly or via support@paynexpay.com
Good Service
Nexpay appears to be a very convenient electronic payment solution. Dilobar from client service was very helpful in navigating the KYC/AML requirements.
7 September 2023
Unprompted review
Reply from Nexpay - a banking partner that puts your business first
Hi Edgars, many thanks for your review. We will continue working hard to provide you with great service in the future and are focused on making the product and the experience even better.
If you ever have any feedback that you would like to share with us, please don’t hesitate to reach out to your account manager directly or via support@paynexpay.com
Excellent services and great customer…
Excellent services and great customer support!
We are working together for more than 2 years already and everything is great!
I strongly recommend NexPay!
9 August 2023
Unprompted review
Reply from Nexpay - a banking partner that puts your business first
Hi Marius, many thanks for your review. We will continue working hard to provide you with great service in the future and are focused on making the product and the experience even better.
If you ever have any feedback that you would like to share with us, please don’t hesitate to reach out to your account manager directly or via support@paynexpay.com
I am consistently impressed by the…
I am consistently impressed by the level of attention and support provided by their customer care team. Their dedication to ensuring customer satisfaction is truly commendable.
4 August 2023
Unprompted review
Reply from Nexpay - a banking partner that puts your business first
Hi Izabela, many thanks for your review. We will continue working hard to provide you with great service in the future and are focused on making the product and the experience even better.
If you ever have any feedback that you would like to share with us, please don’t hesitate to reach out to your account manager directly or via support@paynexpay.com
Nexpay is our main bank
Nexpay is our main bank. We have been using them for a long time. Everything is at the highest level - from the work of the service (its simplicity, clarity and convenience) to excellent service. Very happy with the prices. Sincerely from Niko Technologies.
31 July 2023
Unprompted review
Reply from Nexpay - a banking partner that puts your business first
Hi Yuliya, many thanks for your review. We will continue working hard to provide you with great service in the future and are focused on making the product and the experience even better.
If you ever have any feedback that you would like to share with us, please don’t hesitate to reach out to your account manager directly or via support@paynexpay.com
Good team agile and friendly
Good team agile and friendly, the process was done quickly and professionally, now we have to start the business, we hope to continue the service as good as so far. Thank you NEXPAY TEAM
1 June 2023
Unprompted review
Reply from Nexpay - a banking partner that puts your business first
Hi Vicente, many thanks for your review. We will continue working hard to provide you with great service in the future and are focused on making the product and the experience even better.
If you ever have any feedback that you would like to share with us, please don’t hesitate to reach out to your account manager directly or via support@paynexpay.com
Reply from Nexpay - a banking partner that puts your business first
Hi Alla, many thanks for your review. We will continue working hard to provide you with great service in the future and are focused on making the product and the experience even better.
If you ever have any feedback that you would like to share with us, please don’t hesitate to reach out to your account manager directly or via support@paynexpay.com
Nexpay is a great choice
Nexpay is a great payment solution where communication goes well and the needs of customers heard.
Special thanks to our Account manager Renate Mikelsone for help and issues resolution.
16 May 2023
Unprompted review
Reply from Nexpay - a banking partner that puts your business first
Hi customer, many thanks for your review. We will continue working hard to provide you with great service in the future and are focused on making the product and the experience even better.
If you ever have any feedback that you would like to share with us, please don’t hesitate to reach out to your account manager directly or via support@paynexpay.com
We appreciate their individual approach…
We appreciate their individual approach and efforts to help customers solve their issues. Good service.
1 May 2023
Unprompted review
Reply from Nexpay - a banking partner that puts your business first
Hi Edgar, many thanks for your review. We will continue working hard to provide you with great service in the future and are focused on making the product and the experience even better.
If you ever have any feedback that you would like to share with us, please don’t hesitate to reach out to your account manager directly or via support@paynexpay.com
We are very satisfied
We are very satisfied with the interaction with the bank via Internet banking. The interface is simple and intuitive. The support service works clearly and does not cause complaints.
22 February 2023
Unprompted review
Reply from Nexpay - a banking partner that puts your business first
Hi Alexander, many thanks for your review. We will continue working hard to provide you with great service in the future and are focused on making the product and the experience even better.
If you ever have any feedback that you would like to share with us, please don’t hesitate to reach out to your account manager directly or via support@paynexpay.com
Be ready with all documents for transaction KYC
Renate Mikelsone is a kind and cooperative relationship manager
24 January 2023
Unprompted review
Reply from Nexpay - a banking partner that puts your business first
Hi Fulvio Magn, many thanks for your review. We will continue working hard to provide you with great service in the future and are focused on making the product and the experience even better.
If you ever have any feedback that you would like to share with us, please don’t hesitate to reach out to your account manager directly or via support@paynexpay.com
Good and reliable partner in terms of a banking account
Good and reliable partner in terms of a banking account.
They have a fast, straight forward process and a very friendly and helpful staff.
17 January 2023
Unprompted review
Reply from Nexpay - a banking partner that puts your business first
Hi Tiberiu, many thanks for your review. We will continue working hard to provide you with great service in the future and are focused on making the product and the experience even better.
If you ever have any feedback that you would like to share with us, please don’t hesitate to reach out to your account manager directly or via support@paynexpay.com
Reply from Nexpay - a banking partner that puts your business first
Hi Jacob, many thanks for your review. We will continue working hard to provide you with great service in the future and are focused on making the product and the experience even better.
If you ever have any feedback that you would like to share with us, please don’t hesitate to reach out to your account manager directly or via support@paynexpay.com
The best payment solutions for Crypto companies!
I have only positive experience with our account manager Renate and Nexpay in general.
I rank Nexpay as the best payment institution for Crypto companies.
23 January 2023
Unprompted review
Reply from Nexpay - a banking partner that puts your business first
Hi Daxchain, many thanks for your review. We will continue working hard to provide you with great service in the future and are focused on making the product and the experience even better.
If you ever have any feedback that you would like to share with us, please don’t hesitate to reach out to your account manager directly or via support@paynexpay.com
super experience super service!
our experience with nexpay is very good we have received perfect service since the beginning. We as a company are looking forward to a long term cooperation with NexPay and we are sure that it will be so smooth for the next few years.
23 January 2023
Unprompted review
Reply from Nexpay - a banking partner that puts your business first
Hi iPlant Global GmbH - SYM, many thanks for your review. We will continue working hard to provide you with great service in the future and are focused on making the product and the experience even better.
If you ever have any feedback that you would like to share with us, please don’t hesitate to reach out to your account manager directly or via support@paynexpay.com
Reply from Nexpay - a banking partner that puts your business first
Hi Dmitry, many thanks for your review. We will continue working hard to provide you with great service in the future and are focused on making the product and the experience even better.
If you ever have any feedback that you would like to share with us, please don’t hesitate to reach out to your account manager directly or via support@paynexpay.com
Great communication with the team who…
Great communication with the team who is very agile, also fast onboarding.
22 January 2023
Unprompted review
Reply from Nexpay - a banking partner that puts your business first
Hi Ana, many thanks for your review. We will continue working hard to provide you with great service in the future and are focused on making the product and the experience even better.
If you ever have any feedback that you would like to share with us, please don’t hesitate to reach out to your account manager directly or via support@paynexpay.com
FAST ONBOARDING
Fast onboarding and good communication. We received answers via email within 24h. Happy to work with Nexpay!
26 December 2022
Unprompted review
Reply from Nexpay - a banking partner that puts your business first
Hi iPlant Compliance, many thanks for your review. We will continue working hard to provide you with great service in the future and are focused on making the product and the experience even better.
If you ever have any feedback that you would like to share with us, please don’t hesitate to reach out to your account manager directly or via support@paynexpay.com
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