Payless Promotions Reviews 

1,432
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 142 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fantastic overall quality of the products, noting the durable materials, wide clothing options, and exceptional print work. Many people are extremely happy with how their custom branded merchandise turns out, mentioning that everything arrives promptly and exactly as expected. Consumers frequently highlight the outstanding customer service and fast turnaround times provided by the dedicated team for all kinds of promotional events. Many reviewers also note that the helpful staff members are exceptionally friendly, highly responsive, and professional to communicate with throughout the entire smooth purchasing journey.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the excellent quality and fantastic... See more

Staff

Customers consistently note positive experiences with staff, highlighting helpful and professional... See more

Service

People report positive experiences with service, highlighting a seamless and efficient process from the... See more

Quality

Clients share positive opinions on quality, consistently highlighting the excellent craftsmanship and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting fantastic support from start to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The ladies in the office love their new uniform!!! The tops, vests and jackets and the embroidery of our company logo are first class. The choice/brand of clothing and size options is fantastic.... See more

Company replied

Rated 5 out of 5 stars

Love the quality of the t-shirts and silkscreen printing. Super easy staff to communicate and deal with. Great value products. The only issue is the sizing comes up big - at least one size bigger than... See more

Company replied

Rated 5 out of 5 stars

I recently reached out to enquire about pricing for some custom mouse pads, and the service I received from Jazz and Connor was absolutely outstanding. Jazz was incredibly helpful from the outset, gu... See more

Company replied

Rated 5 out of 5 stars

Jazz was amazing to deal with. Super quick to respond to emails, provide information and answer any questions. Once we had given approval for the order, they noticed after swapping the design fr... See more

Company replied



Company details

  1. Promotional Products Supplier
  2. Headwear Store
  3. Uniform Store
  4. Work Clothes Store

About Payless Promotions

Written by the company


Finsol

Finsol

About us

You can trust us with your most important asset - Your brand. We are striving to be the best in Australia at providing relevant, effective and price-competitive branded uniform and merchandise solutions to organisations across Australia.

For you, this means getting the right uniform and promotional products for your needs, delivered on time, whilst saving time and money. We even try to have a little fun along the way.



finsol

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.9

All reviews

(1,432)

134 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great professional company to work with

22 April 2026
Payless Promotions logo

Reply from Payless Promotions

Hi Jeremy,

Thank you for your review! We really appreciate your feedback and are pleased to hear you found us professional and easy to work with. We look forward to assisting you again in the future 😊

– The Payless Promotions Team

Rated 5 out of 5 stars

Hats and Stress Horses-exactly to specs and promises…Thank You. …

Main thing for me-being able to ring and speak to someone in person with my queries or concerns. I’m probably a bit ‘old school’ but being able to receive verbal communication, support and reassurance to the outcomes I required was at once incredibly important through what could have been challenging times (guarantee of delivery due to fuel crisis/couriers etc the most prescient worry at the time). Jazz and Tiana could not have been more pleasant, helpful and effective in my dealings with them. Thank you guys-you have made Payless Promotions an easy recommendation in the future.

14 April 2026
Payless Promotions logo

Reply from Payless Promotions

Hi Adam,

Thank you so much for taking the time to leave such a thoughtful review. We’re absolutely delighted to hear you were happy with your hats and stress horses, and that everything arrived exactly as promised.

We completely understand and appreciate the importance of being able to speak with someone directly. Personal support, reassurance and keeping our customers informed throughout the process is something we truly value, especially when there are concerns around timelines and delivery factors outside of our control.

Jazz and Tiana will be so pleased to hear your kind feedback. We’re thrilled they were able to provide the support and service you needed and make the experience an easy one from start to finish.

Thank you again for your support and recommendation — we truly appreciate it and look forward to helping you again in the future 😊

– The Payless Promotions Team

Rated 5 out of 5 stars

I had a fantastic consultant that was…

I had a fantastic consultant that was able to take me through the process clearly. She was also able to be upfront with expected costs and timeline of ordering products. My products arrived ahead of schedule and they were all in fantastic condition. Very happy!

1 April 2026
Payless Promotions logo

Reply from Payless Promotions

Hi Annie,
Thank you so much for your kind words! We're thrilled to hear your consultant guided you clearly through the process and that everything arrived ahead of schedule in great condition. We really appreciate your feedback and look forward to working with you again 😊

Rated 5 out of 5 stars

Loved it

Loved it. It was very easy to order. Jazz was very supportive and responsive. It was a pretty easy process.
The quality of the caps was great as well.

15 April 2026
Payless Promotions logo

Reply from Payless Promotions

Hi Dilini,
Thank you for your lovely review! We're so glad to hear Jazz was supportive and responsive, and that you found the ordering process easy. Great to know you’re happy with the quality of the caps too! We look forward to helping you again in the future 😊

Rated 5 out of 5 stars

Every time I deal with Hayley it is…

Every time I deal with Hayley it is always a pleasant experience, product is always the quality expected.

14 April 2026
Payless Promotions logo

Reply from Payless Promotions

Hi George,
Thank you for your continued support! It’s always a pleasure working with you, and we’re so glad Hayley consistently delivers a great experience. We appreciate your feedback and look forward to your next order 😊

Rated 5 out of 5 stars

Front office very friendly and helpful

Front office very friendly and helpful. I made a mistake with my artwork just before production. The front office staff pulled out all stops to fix this which included amending the artwork. Great service.

14 April 2026
Payless Promotions logo

Reply from Payless Promotions

Hi David,
Thank you for your kind feedback! We're so pleased our team could step in and assist with your artwork just in time for production. It’s great to hear you found the team friendly and helpful—we’ll be sure to pass this on. We look forward to working with you again 😊

Rated 5 out of 5 stars

Great service

2 April 2026
Payless Promotions logo

Reply from Payless Promotions

Hi Michael,
Thank you for your review! We’re glad to hear you had a great experience with our service. We appreciate your support and look forward to assisting you again 😊

Rated 5 out of 5 stars

Fantastic communication and timely turn…

Fantastic communication and timely turn around.

31 March 2026
Payless Promotions logo

Reply from Payless Promotions

Hi Adam,
Thank you for your great review! We're so pleased to hear you were happy with the communication and turnaround 😊
We really appreciate your support and hope to work with you again soon!

Rated 5 out of 5 stars

Would recommend

Very happy working with Jazzmine and the team. The process was very seamless and nothing was ever too much trouble. The quality of each item was also great! Will definitely be working with them again.

2 April 2026
Payless Promotions logo

Reply from Payless Promotions

Hi Lauren,
Thank you so much for your kind feedback! We’re thrilled to hear you had such a seamless experience working with Jazzmine and the team 😊
It’s great to know you were happy with the quality of your items as well. We truly appreciate your support and look forward to working with you again on your next project!

Rated 5 out of 5 stars

Every interaction was professional

Every interaction was professional, timely and all team members I dealt with were knowledgeable. Nothing was too much trouble and realistic timeframes were given. I am delighted with service and products

6 April 2026
Payless Promotions logo

Reply from Payless Promotions

Hi Kelly,
Thank you so much for your wonderful feedback! We’re delighted to hear that every interaction was professional and timely, and that our team could provide knowledgeable support throughout 😊
It’s great to know you’re happy with both the service and the final products. We truly appreciate your support and look forward to working with you again!

Rated 5 out of 5 stars

Value and quality

As an ongoing purchaser I rate Payless promotions highly for their personal service , value and a very quick supplier of the items chosen

1 April 2026
Payless Promotions logo

Reply from Payless Promotions

Hi Robert,
Thank you for your continued support and kind words! We really appreciate you recognising our personal service, value, and quick turnaround 😊
It’s always a pleasure working with you, and we look forward to assisting with your next order!

Rated 5 out of 5 stars

Hayley and the team at Payless…

Hayley and the team at Payless Promotions were great to deal with, quick and efficient in providing the drink bottles for our local cricket club.
Would definitely recommend.

22 March 2026
Payless Promotions logo

Reply from Payless Promotions

Hi Amie,
Thank you for your lovely review! We’re so glad to hear you had a great experience working with Hayley and the team 😊
It’s great to know the drink bottles were delivered quickly and efficiently for your cricket club. We really appreciate your recommendation and hope to work with you again soon!

Rated 4 out of 5 stars

Swift

Swift , professional response to the order and very happy with the merchandise.

18 March 2026
Payless Promotions logo

Reply from Payless Promotions

Hi Stevie,
Thank you for your great feedback! We’re so pleased to hear you were happy with the swift and professional service, as well as the merchandise 😊
We really appreciate your support and look forward to working with you again!

Rated 5 out of 5 stars

Once again Hayley was fantastic to work…

Once again Hayley was fantastic to work with during the sales process. My order was processed quickly and with ease

16 February 2026
Payless Promotions logo

Reply from Payless Promotions

Hi Jessica,
Thank you for your lovely feedback! We’re so glad to hear you had another great experience working with Hayley 😊
It’s great to know your order was processed quickly and smoothly. We really appreciate your continued support and look forward to working with you again!

Rated 5 out of 5 stars

Last Minute Order!

Last Minute Order!

Had an event coming up and realised that we needed more calico bags. Emailed our account manager and had a new order sorted within an hour. Products arrived promptly and look fantastic! A+

19 March 2026
Payless Promotions logo

Reply from Payless Promotions

Hi Beau,
Thank you for your fantastic review! We’re so pleased we could assist with your last-minute order and get everything sorted quickly for your event 😊
It’s great to hear the calico bags arrived promptly and looked fantastic. We really appreciate your support and look forward to helping again in the future!

Rated 5 out of 5 stars

Fast, Efficient & Professional Service

Excellent service and smooth delivery of our promotional items. Everything arrived in perfect condition - highly satisfied!

17 March 2026
Payless Promotions logo

Reply from Payless Promotions

Hi Karen,
Thank you for your kind feedback! We’re delighted to hear you were happy with the fast, efficient, and professional service 😊
It’s great to know your items arrived in perfect condition. We truly appreciate your support and look forward to working with you again!

Rated 5 out of 5 stars

Great Service

The team at Payless Promotions were great, super polite every time I called, and were so willing to help give me the best experience. The shirts ordered arrived the day before the event, right on time and the quality was excellent and the artwork was vibrant and detailed. I was so very pleased and impressed with the quality service to rush my order to me to have it by the day I needed. I highly recommended A+++

6 March 2026
Unprompted review
Payless Promotions logo

Reply from Payless Promotions

Hi Chloe,
Thank you so much for your amazing review! We’re thrilled to hear you had such a positive experience with our team and that everything arrived right on time for your event 😊
It’s great to know you were happy with the quality of the shirts and the vibrant artwork. We really appreciate your recommendation and look forward to working with you again!

Rated 5 out of 5 stars

Thankyou very much for your efficient…

Thankyou very much for your efficient service. Loved our printed volunteers gifts - looked very professional and work was done very quickly. Thanks

8 March 2026
Payless Promotions logo

Reply from Payless Promotions

Hi Jessie,
Thank you so much for your kind words! We’re so glad to hear you loved the printed volunteer gifts and that everything looked professional 😊
It’s great to know the turnaround and service met your expectations. We really appreciate your support and look forward to working with you again!

Rated 5 out of 5 stars

Excellent experience overall

Delivery was on time, quality of the hoodies is good. Overall it was excellent from the time we enquired and asked for a quote and throughout the process.

25 February 2026
Payless Promotions logo

Reply from Payless Promotions

Hi Heidi,
Thank you for your lovely feedback! We’re so pleased to hear you had an excellent experience from enquiry right through to delivery 😊
It’s great to know you were happy with the quality of the hoodies and that everything arrived on time. We really appreciate your support!

Rated 5 out of 5 stars
Payless Promotions logo

Reply from Payless Promotions

Hi SydWest Multicultural Services,
Thank you for your feedback! We’re so glad to hear you were happy with the customer service 😊
We really appreciate your support and look forward to working with you again in the future!

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