Payless Promotions Reviews 

1,432
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 142 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fantastic overall quality of the products, noting the durable materials, wide clothing options, and exceptional print work. Many people are extremely happy with how their custom branded merchandise turns out, mentioning that everything arrives promptly and exactly as expected. Consumers frequently highlight the outstanding customer service and fast turnaround times provided by the dedicated team for all kinds of promotional events. Many reviewers also note that the helpful staff members are exceptionally friendly, highly responsive, and professional to communicate with throughout the entire smooth purchasing journey.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the excellent quality and fantastic... See more

Staff

Customers consistently note positive experiences with staff, highlighting helpful and professional... See more

Service

People report positive experiences with service, highlighting a seamless and efficient process from the... See more

Quality

Clients share positive opinions on quality, consistently highlighting the excellent craftsmanship and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting fantastic support from start to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The ladies in the office love their new uniform!!! The tops, vests and jackets and the embroidery of our company logo are first class. The choice/brand of clothing and size options is fantastic.... See more

Company replied

Rated 5 out of 5 stars

Love the quality of the t-shirts and silkscreen printing. Super easy staff to communicate and deal with. Great value products. The only issue is the sizing comes up big - at least one size bigger than... See more

Company replied

Rated 5 out of 5 stars

I recently reached out to enquire about pricing for some custom mouse pads, and the service I received from Jazz and Connor was absolutely outstanding. Jazz was incredibly helpful from the outset, gu... See more

Company replied

Rated 5 out of 5 stars

Jazz was amazing to deal with. Super quick to respond to emails, provide information and answer any questions. Once we had given approval for the order, they noticed after swapping the design fr... See more

Company replied



Company details

  1. Promotional Products Supplier
  2. Headwear Store
  3. Uniform Store
  4. Work Clothes Store

About Payless Promotions

Written by the company


Finsol

Finsol

About us

You can trust us with your most important asset - Your brand. We are striving to be the best in Australia at providing relevant, effective and price-competitive branded uniform and merchandise solutions to organisations across Australia.

For you, this means getting the right uniform and promotional products for your needs, delivered on time, whilst saving time and money. We even try to have a little fun along the way.



finsol

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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1-star

Asks customers to review

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4.9

All reviews

(1,432)

134 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Deadly Good

Skip Fairless and team are an absolute pleasure to work with. Always available to provide clear and proficient information when needed.

10 June 2026
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

We recently ordered custom beanies for an upcoming Lifeline Central West event and couldn't be happier with the experience.

Jazz was outstanding throughout the entire process. Her communication was exceptional, keeping us informed every step of the way and responding promptly to any questions we had. Most importantly, she understood our tight timeframe and worked with her team to ensure the beanies were produced and delivered in time for our event.

What made the experience great was knowing exactly where things were up to at all times. There were no surprises, no chasing for updates, and no stress. Jazz and the team simply got the job done.

The beanies themselves are fantastic quality. They look great, feel comfortable, and the finished product exceeded our expectations. We are proud to have our Lifeline Central West branding on them and know they will be worn well beyond our event.

Payless Promotions is doing an excellent job when it comes to communication, customer service, product quality and value for money. Their reliability, responsiveness and commitment to delivering on their promises really set them apart.

I will definitely be using Payless Promotions again and would happily recommend Jazz and her team to any organisation looking for quality promotional products backed by outstanding service.

4 June 2026
Rated 5 out of 5 stars

I cannot fault the team at Payless…

I cannot fault the team at Payless Promotions, Everyone I have dealt with has been very helpful and professional and I am so very happy with our finished product. We got small note pads and pens. We are thrilled with how they turned out. The turn around time was also very quick. Special thanks to Hayley, Love your work!!

26 May 2026
Unprompted review
Payless Promotions logo

Reply from Payless Promotions

Hi Francine,

Thank you so much for your wonderful review. We're delighted to hear that you were happy with both your notepads and pens, and that the entire process was smooth from start to finish.

We'll be sure to pass your kind words on to Hayley and the team. We truly appreciate your support and look forward to helping with your next promotional project.

Kind regards,
The Payless Promotions Team

Rated 5 out of 5 stars

Everyone was so great to deal with and…

Everyone was so great to deal with and very quick to get back to me. Very helpful also when I needed another quick addition to the order!

24 May 2026
Payless Promotions logo

Reply from Payless Promotions

Hi Fiona,

Thank you for taking the time to leave us a review.

We're so pleased to hear that our team was able to assist you promptly and accommodate the additional items you needed. Providing responsive and helpful service is something we pride ourselves on.

We appreciate your support and look forward to working with you again in the future.

Kind regards,
The Payless Promotions Team

Rated 5 out of 5 stars

Jazz was brilliant.

Jazz was brilliant.
She kept the contact updated and ask how else she can help.
Being a busy woman, she was able to keep my interestbin the loop.
Jazz came up with pricing with detailed explanatiom

24 May 2026
Payless Promotions logo

Reply from Payless Promotions

Hi John,

Thank you so much for your lovely feedback! We’re thrilled to hear Jazz kept you updated throughout the process and provided clear pricing and detailed information to make things easy for you. We understand how busy life can get, so we’re so pleased we could keep things simple and keep you informed every step of the way. I’ll be sure to pass your kind words on to Jazz 😊

– The Payless Promotions Team

Rated 5 out of 5 stars

Fast delivery

Payless promotions made sure we received our order on time despite a very tight timeline

21 May 2026
Payless Promotions logo

Reply from Payless Promotions

Hi Tegan,

Thank you for taking the time to leave us a review! We’re so happy we could help deliver your order on time despite the tight turnaround. We know deadlines are important and always do our best to make them happen. We really appreciate your support 😊

– The Payless Promotions Team

Rated 5 out of 5 stars

Professional and Friendly

Prompt, professional and friendly responses.
Jazz was sensational!

19 May 2026
Payless Promotions logo

Reply from Payless Promotions

Hi Chris,

Thank you for your kind review! We’re so pleased to hear you found our service prompt, professional and friendly. Jazz will be delighted to hear your wonderful feedback — I’ll be sure to pass it on 😊

– The Payless Promotions Team

Rated 5 out of 5 stars

Payless Promotions were excellent

Payless Promotions were excellent, providing a value-for-money product for our group.
Hayley was very helpful in providing confirmation of price and made the whole process very simple. Delivery was ahead of schedule as well. Thank you, we appreciate your fast and efficient service.

4 May 2026
Payless Promotions logo

Reply from Payless Promotions

Hi Pam,

Thank you so much for your lovely feedback! We’re delighted to hear you were happy with both the product and service you received. Hayley will be so pleased to know she made the process simple and helpful for you, and we’re glad we could also deliver ahead of schedule. We truly appreciate your support and look forward to assisting you again in the future 😊

– The Payless Promotions Team

Rated 5 out of 5 stars

Wonderful quality

Wonderful quality. They were very helpful and supportive.

11 May 2026
Payless Promotions logo

Reply from Payless Promotions

Hi Jypsara,

Thank you so much for your kind feedback! We’re delighted to hear you were happy with the quality and found our team helpful and supportive throughout the process. We really appreciate your support and hope to work with you again in the future 😊

– The Payless Promotions Team

Rated 5 out of 5 stars

Amazing Service and Quality Shirts

Amazing service and quality shirts. Our logo was meticulously embroidered. Arrived quicker than expected. This has been our second round of ordering staff uniforms. Will definitely be return customers. Thank you!

6 May 2026
Unprompted review
Payless Promotions logo

Reply from Payless Promotions

Hi The Main Rotor Hub Team,

Thank you so much for your wonderful review! We’re thrilled to hear you were happy with both the service and quality of your shirts, and that the embroidery on your logo turned out so well. It’s especially rewarding to hear you’ve returned for a second order with us — that means a lot! We truly appreciate your ongoing support and look forward to helping with future uniform orders 😊

– The Payless Promotions Team

Rated 5 out of 5 stars

Quick service and fast delivery

We have been ordering items from payless promotions for a couple of years now and are always impressed by the quick speed of service (from quote to delivery). Appreciate all your work and beautiful products customised to order. Highly recommend!

6 May 2026
Payless Promotions logo

Reply from Payless Promotions

Hi Gosnells Primary School,

Thank you for your continued support over the years and for taking the time to leave us such a lovely review! We’re so pleased to hear you’ve consistently been happy with our service, turnaround times, and customised products. We truly appreciate your recommendation and look forward to assisting you again in the future 😊

– The Payless Promotions Team

Rated 5 out of 5 stars

Really happy with the quality and…

Really happy with the quality and customer service! The best part? My branded cups arrived so quickly. Highly recommend.

5 May 2026
Payless Promotions logo

Reply from Payless Promotions

Hi Gina,

Thank you for your lovely review! We’re so pleased to hear you were happy with both the product quality and customer service. We’re especially glad your branded cups arrived quickly and met your expectations. Thank you for your recommendation — we really appreciate your support 😊

– The Payless Promotions Team

Rated 5 out of 5 stars

Haylee responded quickly

Haylee responded quickly, and the customer service experience was excellent. I would definitely recommend them if you needed to purchase promotional goods in a hurry.

28 April 2026
Payless Promotions logo

Reply from Payless Promotions

Hi Sophie,

Thank you so much for your kind review! We’re delighted to hear Hayley provided quick responses and an excellent customer service experience. We understand how important fast turnarounds can be and are so pleased we could help when time was tight. Thank you for your recommendation 😊

– The Payless Promotions Team

Rated 5 out of 5 stars

Quality

Great Metarial and quality.

5 May 2026
Payless Promotions logo

Reply from Payless Promotions

Hi Naima,

Thank you for taking the time to leave us a review! We’re so pleased to hear you were happy with the material and quality of your products. We truly appreciate your support and hope to assist you again in the future 😊

– The Payless Promotions Team

Rated 5 out of 5 stars

Would recommend!

Great customer service. Rapid order turnaround. Competitive pricing.

29 April 2026
Payless Promotions logo

Reply from Payless Promotions

Hi JE,

Thank you for your wonderful feedback! We’re so pleased to hear you were happy with our customer service, quick turnaround times and competitive pricing. We really appreciate your recommendation and look forward to helping you again in the future 😊

– The Payless Promotions Team

Rated 5 out of 5 stars

Jazz and Payless Promotions was an…

Jazz and Payless Promotions was an absolute pleasure to deal with. 10/10 customer service. The lip balm sticks are also great, we now have customers asking us for extras.

29 April 2026
Payless Promotions logo

Reply from Payless Promotions

Hi Danielle,

Thank you so much for your lovely review! We’re thrilled to hear Jazz was an absolute pleasure to work with and provided a 10/10 customer service experience. We’re also so happy to hear the lip balm sticks have been such a hit — having customers ask for extras is always a great sign 😊 We’ll be sure to pass your kind words on to Jazz!

– The Payless Promotions Team

Rated 5 out of 5 stars
Payless Promotions logo

Reply from Payless Promotions

Hi Moses,

Thank you so much for your continued support and kind feedback! We’re delighted to hear Jazz has consistently been great to deal with. I’ll be sure to pass your lovely comments on to her 😊

– The Payless Promotions Team

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