The staff very helpful , a lovely range of shoes, sandals, vibrant colours, you would not get that choice in other shoe shops, a nice choice for men as well Being a type 2Diabetic, Pavers give an ex... See more
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Written by the company
Founded by Catherine Paver with a £200 bank loan, we’ve been proudly putting comfort and style at the heart of everything we do for over 50 years. What began as a passion for well-fitting, stylish shoes has grown into a trusted family business with over 130 stores across the UK and a thriving online community. At Pavers, we design footwear that helps you look and feel your best, wherever your feet take you. From timeless classics to everyday essentials, each pair is made with clever built-in comfort features like memory foam insoles, arch support, cushioned soles, and flexible materials. With wide fittings and an extensive range of sizes available, there’s something for every foot, every day. We’re also proud to be a certified carbon-neutral company. We’re committed to reducing our environmental impact and giving back through the Pavers Foundation, which has donated over £2 million to charities and community projects close to our hearts. We live and breathe Feel Great Footwear - shoes that bring together comfort, style, and thoughtful design, so every step feels just right.
PAVERS - Your Perfect Style
Written by the company

- We’re Carbon Neutral!
- Championing sustainability has always been at the heart of everything that we do, and we’re committed to leading the way in changing the future of retail for the better. In 2021, Pavers became the first major shoe retailer in the UK to become Carbon Neutral. Working in partnership with One Carbon World, a global source partner of the UN Climate Neutral Initiative, we are taking a responsible approach for measuring, reducing, and balancing our carbon footprint, as such we are supporting a 21,298-hectare reforestation project in Uruguay.
Making it EASY for You
Contact info
United Kingdom
- 0844 844 0809
- helpdesk@pavers.co.uk
- pavers.co.uk
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Very pleasant visit to Macarthur Glen…
Very pleasant visit to Macarthur Glen store. We were dealt with quickly and efficiently . Lisa was the assistant who served us she was friendly and very helpful finding the right shoes for my husband who hates shopping. He bought 2 pairs of shoes and was delighted. We will visit this store again.
Great quality shoes
Great quality shoes
Reasonable price, welcoming and unhurried service in store.
May use AI-assist with repliesRead more
I placed my order on the 4th of July i…
I placed my order on the 4th of July i still haven’t received it that was 13 days ago

Reply from PAVERS
Easy to find what you’re looking for
Easy to find what you’re looking for. Bright and airy. Friendly courteous staff. Paid easily. Been here to shop many times. Found the pair I needed and had a treatment on them to protect them, which only took a few minutes.
The products were delivered to pavers at the Hollybush garden centre
The products were delivered to the store for me to collect, the staff are really helpful, perfect .
Very good choice of sandals
Very good choice of sandals. Reasonably priced. Helpful staff. Outlet in garden centre is very handy.
Very good helpful staff
Staff deserve praise !
Your staff at the Huntingdon branch are a lovely bunch of people and very helpful without being over zealous.
I felt sorry for them working in such hot conditions, not really acceptable working conditions for such hardworking staff. Hope they get looked after better next year!!
The staff were very helpful and…
The staff were very helpful and friendly and nothing was to much trouble.
As a family we do use the shop.
The shop involved was the Pavers shop in Dobbies Woodbridge
PAVERS Bury
Friendly staff, Good knowledge of product range, good information on offers etc to look out for,
Love Pavers and the staff at…
Love Pavers and the staff at Abbeycentre Newtownabbey store are excellent especially Catriona who is always professional and always helpful.
Pleasent staff and swift service
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