I needed a pair of everyday, working around the house, shoes in a hurry, as my pair had given up the ghost. I ordered a pair, and it happened to be over the August Bank Holiday. They were dispatc... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
In my experience Byron shoes can be relied upon to give immediate attention to mail orders. I ordered outside office hours and two days later my shoes arrived in the post. A great service which avoids... See more
Company replied
the size i was looking for is wasn’t available, i was able to use the watsapp contacted as suggested on the page and someone got back to me within minutes to make it available and other updates. shoes... See more
Company replied
I highly recommend this shoe store. I placed my order on Friday and had the shoes delivered on Saturday less than 24hours after I placed the order. The package was in perfect condition and my daughter... See more
Company replied
Company details
- #3 of 20 best companies in Shoe Store
- #1 of 5 best companies in Boot Store
Written by the company
Founded in 1978, Paul Byron has become one of Ireland’s most recognised and trusted retailers. Over that time the company has continued to grow adding new stores, brands, categories and departments. The business now operates 17 stores across the Republic of Ireland and has established itself as Ireland’s largest independent footwear retailer. We are still Irish owned and operated. We are immensely proud of our heritage and the loyal following we have built up over 40 years operating in Ireland. Our business is constantly evolving and adapting to the ever changing market but our core values remain the same. Our teams are dedicated to providing the best customer service, they are the best in the business offering expert advice on all of your footwear needs. We are the footwear experts in Ireland… We offer the widest footwear range in the market with the biggest selection of brands across all categories ensuring we have something to suit all tastes and trends. Our website www.paulbyronshoes.com offers the largest online footwear selection in Ireland and continues to grow at pace as we pursue our omni-channel growth strategy. We pride ourselves on the loyal relationships we have with our customers and brand partners which have ensured the success of our business. Our kids department offers the largest selection available in Ireland, featuring the best brands in the footwear industry. We know how important it is to get your child’s footwear choice correct… our customers know their child’s feet are safe in our hands! Our kids department offers professional advice and fitting from their first shoes onwards. Our mission is to deliver Quality, Value and Fashion every day….
Contact info
Golf Links Road, Roscommon, F42 XV09, Roscommon, Ireland
- 09066 27270
- support@paulbyronshoes.ie
- paulbyronshoes.com
4.9
Excellent
17K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super quick service
Super quick service. I ordered late Tuesday night and they arrived on Thursday morning.
26 August 2026
Reply from Paul Byron
Hello Angela,
We are absolutely delighted to hear that your order arrived so quickly! We always strive to provide efficient service, and it's wonderful to know we met your expectations. Thank you for sharing your positive experience.
We truly appreciate your support of our Irish business.
Kind regards,
The PB Team.
Reply from Paul Byron
Thank you for supporting our Irish business,
Kind regards
PB Team.
The quality of the shoes is very good
The quality of the shoes is very good, and I’m happy with my purchase. However, the delivery took much longer than expected, and I had to contact customer service to ask what was happening with my order.
Fortunately, customer service responded immediately and sent my package the same day I contacted them. I really appreciated their quick response and assistance.
For future purchases, I would appreciate it if the order could be dispatched within the 1–2 working days stated on the website.
4 June 2026
Reply from Paul Byron
Hello Denisse,
We are happy to hear you are pleased with the quality of your new shoes. We sincerely regret the delay in your delivery and the need to contact our customer service team. We appreciate you acknowledging their prompt assistance. We are actively working to ensure all orders are dispatched within the stated timeframe of 1-2 working days for future purchases, however during busier periods this can take a bit longer,
We truly appreciate your support of our Irish business.
Kind regards,
The PB Team.
Outstanding quality absolutely…
Outstanding quality absolutely delighted with my purchase and excellent delivery service ordered and delivered within 48 hours. Looking forward to shopping with you again, thank you, Paula.
25 August 2026
Reply from Paul Byron
Hello Paula,
We are absolutely delighted to hear that you are so pleased with your purchase and our excellent delivery service. It's wonderful that your order arrived so quickly. We truly appreciate your kind words and look forward to welcoming you back again soon😊
We truly appreciate your support of our Irish business.
We truly appreciate your support of our Irish business.
Kind regards,
The PB Team.
Very fast delivery !
26 August 2026
Reply from Paul Byron
Thank you for supporting our Irish Business,
Kind regards,
PB Team.
Super
Super fast delivery and a range of kids shoes to choose from! Great back to school deal! Will buy again 😊
26 August 2026
Reply from Paul Byron
Hello Louise,
We are so pleased you appreciated our super fast delivery and the range of kids' shoes available, especially with our back-to-school deal! We truly appreciate your kind words and look forward to serving you again😊
We truly appreciate your support of our Irish business.
Kind regards,
The PB Team.
Excellent service
Such a great service. Got my order the next day very quick delivery. And boots were perfect very comfortable.
26 August 2026
Reply from Paul Byron
Hello Laura,
We are so pleased to hear that you enjoyed our great service and that your order arrived the next day! It's wonderful that your boots were perfect and very comfortable. 😊
We truly appreciate your support of our Irish business.
Kind regards,
The PB Team.
Value for money and the next day…
Value for money and the next day delivery that I wasn't expecting. Thank you
26 August 2026
Reply from Paul Byron
Hello Majella,
We are so pleased to hear that you found great value and were happy with our next-day delivery📦
We truly appreciate your support of our Irish business.
Kind regards,
The PB Team.
Reply from Paul Byron
Thank you for supporting our Irish business,
Kind regards
PB Team.
Reply from Paul Byron
Hello Claire,
We are so happy to hear that you had a positive experience with our service. Thank you for your kind words😊
We truly appreciate your support of our Irish business.
Kind regards,
The PB Team.
We at killians landscapers
We at killians landscapers
We need good foot ware for all the walking around
Looking at jobs and getting around
Thanks for the new shoes
Your s eamonn grogan killians landscapers
1 September 2026
Unprompted review
Reply from Paul Byron
Hello Eamonn,
We are glad to hear our footwear is meeting the demands of your active work. We understand the importance of durable and comfortable shoes for your team's daily tasks. Thank you for sharing your positive experience😊
We truly appreciate your support of our Irish business.
Kind regards,
The PB Team.
Reply from Paul Byron
Hello Anne,
We are so pleased to hear that your order was delivered promptly within two working days and that the item was a perfect fit and exactly as described😊
We truly appreciate your support of our Irish business.
Kind regards,
The PB Team.
Excellent service and speedy delivery
Excellent service and speedy delivery!
Delighted with my purchase!
24 August 2026
Reply from Paul Byron
Hello Nicola,
We are so pleased to hear you received excellent service and speedy delivery, and that you are delighted with your purchase. 😊
We truly appreciate your support of our Irish business.
Kind regards,
The PB Team.
Excellent thank you.
24 August 2026
Reply from Paul Byron
Thank you for supporting our Irish business,
Kind regards
PB Team.
Fast delivery ,good quality shoes.
24 August 2026
Reply from Paul Byron
Hello Anne,
We are so pleased to hear that your shoes are of good quality and that they arrived so quickly.😊
We truly appreciate your support of our Irish business.
Kind regards,
The PB Team.
Reply from Paul Byron
Hello Peter,
We are so happy you experienced super quick service and great value! We truly appreciate your kind words and your support. 😊
We truly appreciate your support of our Irish business.
Kind regards,
The PB Team.
Reply from Paul Byron
Thank you for supporting our Irish business,
Kind regards
PB Team.
Prompt service
17 August 2026
Reply from Paul Byron
Thank you for supporting our Irish business,
Kind regards
PB Team.
Delivery was so quick
Delivery was so quick. Amazing. Ordered Sunday evening - received sandals Tuesday morning.
Shop assistant in Maynooth was so helpful. Did not have my size in colour I wanted. She checked online and told me they were available. Delighted.
17 August 2026
Reply from Paul Byron
Hello Deirdre,
We are so happy to hear you had such a positive experience with both our online delivery and in-store service! It's wonderful to know your sandals arrived so quickly and that our team was able to assist you in finding exactly what you wanted. We truly appreciate your kind words.
We truly appreciate your support of our Irish business.
Kind regards,
The PB Team.
Reply from Paul Byron
Hello Ann ,
We are so pleased to hear that your order was efficient and that you received it so quickly by post. Thank you for your kind words. 😊
We truly appreciate your support of our Irish business.
Kind regards,
The PB Team.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.