Patterson Law Motoring Solicitors Reviews 

1,011
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 134 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional staff and customer service, noting their professionalism, approachability, and dedication. Many appreciate the outstanding support and guidance, including clear, constructive advice. Reviewers frequently highlight prompt, detailed responses and comprehensive information, often delivered with a personalized approach. Communication is consistently excellent and fluid, keeping clients well-informed and at ease. Customers often highlight the staff's knowledge and expertise, which helps them feel confident and reassured. Many express gratitude for the free initial advice, described as detailed, helpful, and without obligation. The overall service is frequently praised for its efficiency and for achieving positive outcomes.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness and professionalism... See more

Service

Clients share positive opinions on service, with many expressing satisfaction and recommending the company.... See more

Customer communications

People report positive experiences with contact, highlighting the outstanding customer service from the very... See more

Response time

Consumers consistently report positive experiences with response times, often receiving prompt callbacks and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was impressed with the support I received throughout the process. I was reassured, without false promises and had regular contact throught leading up to the court case 7 months later. Nika was inter... See more

Company replied

Rated 5 out of 5 stars

I can’t thank Patterson Law enough for guiding me through a really stressful situation. The entire team were fantastic from start to finish. Ashleigh’s support over the phone and by email was outs... See more

Company replied

Rated 5 out of 5 stars

A big thank you to Faith and all the team. A family member was facing a potential totting up ban which would have caused multiple hardship to many people. Patterson Law put us at ease, put together... See more

Company replied

Rated 5 out of 5 stars

My case has not been to court yet, still not yet recieved my summons. But my initial contact with Patterson Law was extremely positive and encouraging. I had a long, comforting chat with Hilary about... See more

Company replied


Company details

  1. Law Firm

Written by the company

Specialist Motoring Law Solicitors We are specialist UK motoring lawyers and deal with between 5,000 & 6,000 motoring offence cases across England and Wales each year


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(1,011)

126 reviews in the last 12 months

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Rated 5 out of 5 stars

Totting Up Ban Avoided

On receiving notification of a potential totting up ban, I contacted several companies but found the initial conversation with Patterson Law to be the most professional and reassuring. Whilst they did not make any promises that I would avoid a ban, they felt that I had a good case for it. It was made clear that proving exceptional hardship was not an easy thing to do.

I was then passed onto Jake who gave advice about what type of supporting evidence I would need. He reviewed this and made suggestions for what else I could do. My experience was positive and I would recommend this company.

The barrister assigned to me had received all the relevant paperwork and was well-briefed and the outcome for me was that I avoided a ban. The common attitude seems to be that avoiding a ban is 'easy' but it really isn't. I am relieved with my outcome but also dismayed I was stupid enough to get myself into that situation.

19 August 2025
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

It was a great outcome Jo, thank you so much for your review

Rated 5 out of 5 stars

I would like to thank Ashleigh for all…

I would like to thank Ashleigh for all the support she gave me about my court case and she was a nice person when speaking to her when ur talking about your case with her and she seemed very intelligent as knowing everythink about traffic law they got me a decent barrister aswell an got me not guilty I would advise any one who has a traffic offence contact Patterson law .Joseph .. my self I’m from Liverpool thank you

14 August 2025
Unprompted review
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Reply from Patterson Law Motoring Solicitors

Thank you so much Joseph, we will be sure to pass your feedback on to Ashleigh

Rated 1 out of 5 stars

Huge let down. Defend yourself.

On the basis that one star is the minimum I can give, I suppose it is earned for the sheer brass neck of stating they have an 80% success rate. Other than that the company is dire. I received my fourth speed camera conviction in February 2025 and was allowed to drive for another full six months before my court summons. I rang Patterson Law for their free advice service and was told I had a good case. In exchange for £1640 (£1400 + vat), I was assured of a positive outcome. Bearing in mind I have been driving cars since 1983, and riding motorcycles since 1975, you could say I have a lot of experience before my first time in court. My wife of 46 years has never driven a car, or even taken a test, so she is totally reliant on me for mobile errands. I do the family shopping and take her several times a week to visit her 94 year old mother, who has severe mobility issues. I also do her shopping. I also take two of my grandchildren to school each day and pick them up also. Without this service my daughter, who is a teacher, either couldn't send her children to school or she would lose her job and her house. I have a 79 year old brother who doesn't drive either and has balance and mobility problems. I am his first point of call in an emergency.
I was assigned Connor O’Brien as my advisor at Patterson Law. He phoned once for a chat but offered no advice on how to present a strong case. I prepared statements for myself and my mother-in-law off my own back, and emailed them to Connor O'Brien, only to be told he was on holiday. From then until the date of the court hearing I heard nothing. At court I learned that I was represented by a complete stranger, who, inspite him being very professional, had received no paperwork or instructions for the case, not even the statements I had forwarded. He told me we had little chance as I had taken my copies of statements along but, he said, we needed many more to highlight how important my licence was, not only to me but my family too.
Suffice to say I was banned for six months and fined accordingly. Imagine my surprise a few days later I received an email from Connor O’Brien telling me how disappointed he was at the outcome but, should I wish to appeal, it will only cost me another £700. I replied that, considering how much I had already laid out, that the appeal should be included in that sum, as the amount of work that had been completed in my case was negligible. Hand on heart there is no way that I could recommend Patterson Law to any would be drivers in search of legal advice. Much better to defend yourself with robust honesty than rely on moneymaking charlatans.

12 August 2025
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

We are sorry you were disappointed. We do strive for positive results and maintain a strong success rate, but we cannot guarantee an outcome. We cannot comment on the specifics of your case in a public forum, so we will contact you to discuss further.

Rated 5 out of 5 stars

Great service

I contacted the advice service regarding a driving offence and was given really excellent advice. My options were laid out clearly and objectively and it helped me make a decision on what was best for me. I would highly recommend this company - they are professional, helpful and very easy to communicate with.

6 May 2025
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you Jo, so pleased to hear you were happy with our service

Rated 5 out of 5 stars

Patterson Law - Friends at your side & of Wronged Drivers

Firstly many Companies claiming to be expert in Driving offences but trust me Patterson Law are.
Dominic initially provided me time firstly unusual & felt immediately that not guilty plea & maintain position, explained why & had trust in contents of conversation.
Matter was taken up by Jake Stroud.
Amazing guy although tailored expectations was incredibly detailed obtaining key details so Barrister can be clued up with as much as possible to defend the case.
Outcome was amazing NOT GUILTY.
Cannot thank Jake enough for providing time/obtaining details then really making sure Court was able to fully digest real issues being experienced & managed to side with Patterson Law argument.
Thank you Dominic/Jake/Priya we feel vindicated now. Without your support this would not be possible today at Bromley Magistrate court.

We will recommend your services always
Thanks for assisting me/Father who was able to bridge communication with you direct
Will never forget it.

31 July 2025
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you so much Rousseau for your kind words, we will be sure to pass on to your legal team

Rated 5 out of 5 stars

Free advice on speeding ticket

Karen was very helpful and very patient with me. Explained all the senarios in my case very clearly.

31 July 2025
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you for your positive feedback

Rated 5 out of 5 stars

My contact with Patterson Law over the recent issues of speed limits on the A20 south East of London

My contact with Patterson Law over the past 2 years has helped me enormously in staying on the road amidst a wealth of new speeding limits on both motorways and dual carriageways in South east London. One such event had a strong influence on changing the Authorities views on applying a 40 mph limit on such a fast road. Feel confident that you have selected the most appropriate Law firm for your motoring needs when you select Patterson Law. I shall end with much praise for Karen Parsons who spends all the time needed to help poor old folk like me to understand the problems of driving today. Good Luck
Richard Barnett

13 July 2025
Unprompted review
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Reply from Patterson Law Motoring Solicitors

Thank you so much for your review Richard, we shall be sure to pass your feedback on to Karen.

Rated 5 out of 5 stars

Efficient and expert advice throughout

Efficient and expert advice throughout, led by Graham Brown who was approachable and helpful at all times.

23 July 2025
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you for your review, so pleased you were happy with our service.

Rated 5 out of 5 stars

Patterson Law solicitor was excellent

Patterson Law solicitor was excellent. Lynne was able to calm me down and represent me in court in a professional manner. The outcome of my hearing was in my favour and I would recommend Patterson Law to anyone who wishes to have a successful case. Thank you Patterson Law. Annett. London.

23 July 2025
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Delighted you had a favourable result Annett, thank you for your review

Rated 5 out of 5 stars

Absolutely brilliant.

Absolutely brilliant explanation of my situation and of the options available to me. Cannot rate Rachel Saunders highly enough for the advice I was given allowing me to take the right approach for me

23 July 2025
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you so much for your kind words, glad you are now able to take the right approach to your situation.

Rated 5 out of 5 stars

Very good

Very good - we all think there is ways round are speeding offenses but the advise was honest and straight to the point and met me know what will happen if I don’t do as advised!!

22 July 2025
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you Lee, so pleased you found our service useful

Rated 5 out of 5 stars

Great Experience - Thank you

I had a free consultation with Rachel Saunders and was given all the information that I required to make a decision on the way forward. This was then followed up by a personal call from Danny Blight to discuss the case.

I was very impressed with this personal service and I have decided not to progress my case with Patterson Law due to the constructive advice received.

Thank you Rachel and Danny



21 July 2025
Unprompted review
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Reply from Patterson Law Motoring Solicitors

We are delighted to hear you were happy with our service, thank you for your review.

Rated 5 out of 5 stars

Great Service

Rachael called me back within 1 day providing me with her expertise knowledge I required for my speeding offence issue. She was very informative and friendly, and an asset to Patterson Law. 5* service... thanks again

16 July 2025
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you Robert, delighted to hear Rachel was informative and able to help you.

Rated 5 out of 5 stars

Easy to do business with…

Really easy to do business with Ashleigh Pearce at Patterson Law. Made it easy for a layman to understand the actions required and response times were always sharp. Would highly recommend

15 July 2025
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you so much Sean, we will be sure to pass your feedback on to Ashleigh.

Rated 5 out of 5 stars

Advice on Speed Camera issue

I needed advice on a being zapped by a Speed Camera at 40mph on a 40mph road that turned out to have been changed to a 30mph road without any signs.
I was given great free advice by Patterson Law and would recommend this service to anyone who has any doubt or needs more information over their motoring legal issue.

7 July 2025
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you so much for your positive feedback

Rated 5 out of 5 stars

GREAT SERVICE/ADVICE

Needed some advice and Karen Parsons gave great advice. She was professional and clear with advice. Thank you very much

24 June 2025
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

We really appreciate your feedback Vipul, thank you

Rated 5 out of 5 stars

Danny and Rachel was fantastic I was…

Danny and Rachel was fantastic I was very greatfull for there free advise over the phone I just couldn’t afford them at the time so I’ve took there advice and manage to get not guilty really appreciate it guys all the best well recommend ⭐️⭐️⭐️⭐️⭐️

24 June 2025
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Great result Shaun, thank you so much for taking the time to give feedback

Rated 5 out of 5 stars

I like their honest advice given over…

I like their honest advice given over phone for overspeeding on a 30 mph road. Thank you so much

24 June 2025
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

You are very welcome Sunil, thank you for your review

Rated 5 out of 5 stars

Helpful and friendly advice

I needed to discuss a potential totting up driving ban
I was given really helpful information followed up by an e-mail
It helped me understand the appeal process and it put my mind at ease
I would thoroughly recommend Patterson Law

19 June 2025
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you for your positive feedback

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