Patriot Gold Group Reviews 

702
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the knowledgeable and professional staff, who provide excellent guidance and make the entire process simple and stress-free. Many appreciate the personalized approach and quick responses, noting that representatives are always available to answer questions and ensure they are fully informed. The efficient and streamlined processes contribute to a smooth and rewarding user experience, from initial investment to ongoing support. People frequently highlight the rewarding nature of their investments, successfully diversifying portfolios and saving for the future, with recommendations often proving outstanding.

What people talk about most

Staff

Clients share positive opinions on staff, consistently describing them as friendly, professional, and highly... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the exceptional availability,... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the excellent guidance and... See more

Product

Users describe positive interactions with product, with many expressing satisfaction with their purchases of... See more

User experience

Customers consistently note positive experiences with user experience, describing it as superior, smooth, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had several encounters with other companies previous to contacting Ron Tippitt and Frank Johnson at Patriot Gold Group. My experience with Ron was superior to all others. Great guidance during and aft... See more

Rated 5 out of 5 stars

Jim W. was very easy to work with. I wasn’t interested in coins (only bars). He allowed me to sell my current portfolio and was easy to work with when I rebought. Would highly recommend Patriot Gold g... See more

Rated 5 out of 5 stars

Patriot Gold, the name alone says hard work, honesty, trust, faith, value, savings etc... That is what first caught my eye. Through my years of transactions working with Patriot Gold Group I have been... See more

Rated 5 out of 5 stars

During these uncertain times, Kristen Tucker and Patriot Gold Group made my first investment in precious metals stress-free and rewarding. The entire IRA transfer process was handled by them, and Ch... See more


Company details

  1. Gold Dealer

Written by the company

Patriot Gold Group is the collaboration of the leading industry experts in Precious Metals. We would like to welcome you to The Patriot Gold Group Family of Investors and thank you for visiting and bookmarking our website.

Written by the company


Contact info

5.0

Excellent

TrustScore 5 out of 5

702 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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5.0

All reviews

(702)

69 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Knowledgeable

Patriot gold was very helpful in rolling over my retirement accounts from various employers into one. They also helped me to diversify between gold and silver. They took a complicated situation and made sure I understood the transactions.

26 May 2024
Unprompted review
Rated 5 out of 5 stars

Kelly Cook and Kristen Tucker “Superstars”!

Meeting Kelly Cook and Kristen Tucker made me feel very comfortable in making my purchase, I have already made up my mind to buy precious metals but didn’t know what to do. They educated me and helped me do the things that I needed to do on my end, after completing the items that I needed with my retirement institution I called them back, they verified the information needed to continue. When that was completed and some Docusign had been signed, Kristen Tucker called me to tell me everything was cleared and that I was ready to move forward. Kristen guided me every step of the way literally! I consider myself a very lucky person to have met Kelly Cook and Kristen Tucker! They are both “Superstars” in my book! I hope that when I am ready again to make a purchase that I will be able to talk with them again! Thank you Kelly and Kristen and all of you for your kindness and professionalism!

19 December 2024
Unprompted review
Rated 5 out of 5 stars

Jim is great!

Jim my representative is informative and very knowledgeable when advising me about my purchases. Jim also sends me information regarding my purchases and details.

28 April 2025
Unprompted review
Rated 3 out of 5 stars

New Interest

Cannot give an honest review at this time. I need to familiarize myself further, then I can give a more accurate review. I will return to update.

14 April 2025
Unprompted review
Patriot Gold Group logo

Reply from Patriot Gold Group

We take great pride in helping consumers buy gold and silver and in providing 5-Star customer service. Unfortunately, we do not have any record of you being a client or calling us as a prospective client. If you are interested in having one of our experts help you secure the most competitive pricing on gold and silver, please call us at 1-877-714-3198.

Rated 5 out of 5 stars

Customer Care

Everything has been handled very professionally and in a timely basis. The customer care is second to none and they make sure I understand everything that is being done.

21 March 2025
Unprompted review
Rated 5 out of 5 stars

We purchased gold and silver for our physical gold and silver IRA

We purchased gold and silver to be deposited into our physical gold and silver IRA account from Patriot and Kristin helped with every step along the way. Our metals are now stored safely in a depository as we watch the value of precious metals increase. The process was made very simple for us, and we won't hesitate to purchase from Patriot again.

7 November 2024
Unprompted review
Rated 5 out of 5 stars

Knowledgeable

They were very knowledgeable and professional. They explained the differences in the pieces and helped give me more knowledge on coins.

11 December 2024
Unprompted review
Rated 5 out of 5 stars

The sales reps

The sales reps: Andy Clay and John Hummell took their time and patiently explained various options available for converting to a precious metal backed IRA.

18 October 2024
Unprompted review
Rated 5 out of 5 stars

The folks at Patriot Gold Group have…

The folks at Patriot Gold Group have been nothing but professional and wonderful to work with.  Their knowledge and experience gives me confidence as a customer and I highly recommend them, especially to anyone desiring IRA diversification.  Reasonable rates, prompt followup and consistent customer service makes this a winning team I am happy to do business with.

24 February 2024
Unprompted review
Rated 5 out of 5 stars

Great JOB !!

Delivered safe and sound, much faster then I expected, I will recommend to my family & friends

21 February 2025
Unprompted review

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