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Review summary

Created with AI, based on recent reviews

Evaluating 123 reviews, most reviewers were somewhat happy with their experience overall. Consumers often praise the dedicated support team, mentioning that staff members are polite, responsive, and readily available to assist with various questions. Reviewers frequently express satisfaction with the rapid communication when managing account matters or service inquiries. However, some customers also noted unexpected charges and automatic subscription renewals. A few other people also felt that receiving a promised refund was subject to certain conditions. People frequently expressed frustration regarding unresolved payment inquiries and challenges with billing resolutions.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently highlighting helpful team members who... See more

Refund

Customers had ambiguous experiences with refund as some reviewers expressed deep frustration over denied... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that support staff respond quickly and... See more

Payment

Reviewers express strong dissatisfaction and frustration regarding unexpected payments, highlighting billing... See more

Subscription

People report negative experiences with subscriptions, noting they were charged for memberships they never... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Kenny has been kind and helpful until now. He promised to refund the money Partybunk charged to my credit card without my authorization. Is good to know that there are escalation teams like trustpi... See more

Rated 4 out of 5 stars

I decided to cancel within the second day. Customer service says they will refund my money if so, that will be great. I will do an updated experience to let everyone know after they credit my money ba... See more

Rated 4 out of 5 stars

Was appreciative of the escalation team and Imani for refunding the money for something I never purchased. I thought I was purchasing something else that turned out to be a Partybunk.com membership. W... See more

Rated 4 out of 5 stars

I have never heard of this company before today when I noticed a charge that did not authorize. The customer service team responded quickly to my email inquiring about the charges and redirected the p... See more


Company details


Contact info

3.6

Average

TrustScore 3.5 out of 5

256 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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3.6

All reviews

(256)

185 reviews in the last 12 months

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Rated 1 out of 5 stars

I really can’t believe I wasted my time…

I really can’t believe I wasted my time with this company. I never heard of them, never ordered anything from them and definitely never opened an account with them. I clicked on a link on facebook which deep down I knew I shouldn’t have. I was to get a boneless couch and only pay the shipping which was $9.99. Of course it was a scam, but later on I got a charge on my card from partybunk.com for $9.99. Needless to say, I didn’t receive a couch. I reached out to partybunk and when I tell you guys I got the run around, it was crazy. I am going to post these emails between them and myself, it was as if I was being gas lit. How good is this company if they can’t return $9.99 to someone. It’s like they need all they can get. I’m really upset because I was scammed and seems there nothing I can do about it. They asked name to remove the initial review I had and I would get a refund in 5-7 business days. After I removed the review, they’re telling me I could only get credits. If that isn’t gaslighting I don’t know what is. What am I going to use credits for if I don’t do parties, or buy anything for parties? If I could give zero stars, I would.

10 October 2025
Unprompted review
Rated 5 out of 5 stars

Not so bad after all

I was not satisfied with my experience, but I have given them a 5 star rating. I am not saying don't buy their product. The 5 stars are for their customer service. I have been issued a total refund and an apology without having to ask for one. How could I be upset about that! I will definitely be trying them again soon!!

13 October 2025
Unprompted review
Rated 1 out of 5 stars

Harassment

Harassment. Let's start there. After taking money out of an account multiple times that was unauthorized you than held the last refund and stated it would only be returned if given a 5 star review.
Let's talk about 1 purchase that was charged multiple charged. Not once not twice but 4 times.
Absolutely a nightmare to deal with.

30 September 2025
Unprompted review
Rated 4 out of 5 stars

refund

Well I had a hard time trying to get a refund. Cause I had no idea where my money was going to so thank you. And I used my card on the 25th and it says it on my bank statement. But party bunk said it was on the 9th. I appreciate that the support team got back to me so quickly. Thanks Anita

24 September 2025
Unprompted review

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