Kenny has been kind and helpful until now. He promised to refund the money Partybunk charged to my credit card without my authorization. Is good to know that there are escalation teams like trustpi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I decided to cancel within the second day. Customer service says they will refund my money if so, that will be great. I will do an updated experience to let everyone know after they credit my money ba... See more
Was appreciative of the escalation team and Imani for refunding the money for something I never purchased. I thought I was purchasing something else that turned out to be a Partybunk.com membership. W... See more
I have never heard of this company before today when I noticed a charge that did not authorize. The customer service team responded quickly to my email inquiring about the charges and redirected the p... See more
3.6
Average
256 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Derek helped solve my problem
16 January 2026
Unprompted review
Was a great experience very patient and…
Was a great experience very patient and understanding.
15 January 2026
Unprompted review
Had an issue with a subscription that I…
Be sure to pay attention to purchases that sound too good to be true. Was a subscription hidden behind a purchase of a gaming console at a super low price when paying the initial price listed it took me to a secondary screen asking for more money, I immediately canceled the purchase and then get charged a subscription fee for a party site for the initial price of the item, these folks are pros and take advantage of folks quick. Protect yourselves and dont fall for pressure to leave a positive review.
30 December 2025
Unprompted review
I decided to cancel within the second…
I decided to cancel within the second day. Customer service says they will refund my money if so, that will be great. I will do an updated experience to let everyone know after they credit my money back like they said they are going to do thank you.
8 January 2026
Unprompted review
Emerald me ayudo
11 January 2026
Unprompted review
Elsa was very helpful
Elsa was very helpful. I will gladly share your shopping site with others.
12 January 2026
Unprompted review
Scam… here’s why
The company falsely advertised a Ninja slushie machine and had me purchase its for $9.99 to complete a survey. THEN, when I called I magically had a credit for the same amount to purchase through them. I was advised they would not refund me but then a email magically appeared to try to assist. They are a SCAM FOR SURE !!!!!
7 January 2026
Unprompted review
BIGGEST SCAM EVER
Horrible! Horrible! Horrible!! I have been waiting for 2 weeks for my refund, and instead i got $ 2500 of fraud charges on my card. Worst customer service ever, no follow through. Emerald, who wanted me to write a fake review so i can get my refund, never followed through. Talked to the company, messaged and emailed. Nothing!!
30 December 2025
Unprompted review
Problem solved quickly
The Escalation Team stepped in and made sure everything was taken care of for me very quickly! Thank you for resolving my problem!
6 January 2026
Unprompted review
Elsa helped me
6 January 2026
Unprompted review
Delema NOT resolved.
I followed an ad to the site, and discovered it wasn't what I thought I was getting into. The escalation team was willing to make an exception and resolved my situation, if I made a review that said they cleared my issue. I agreed to leave the review, after the refund was made. after a week I did as they asked, but still didn't refund the charges. So I am updateing this review to reflect current status. I am reporting it to my bank instead.
Thank you Emerald, Thank you, Escalation Team
26 December 2025
Unprompted review
Emerald was very helpful!
26 December 2025
Unprompted review
They promised me a refund
2 January 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.