Had a good experience with my order from Parts Avatar. I would have given a 5 star rating but my brake rotors came at two different times despite ordering at the same time. I had to check myself on th... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Good morning. I have ordered two items for my car: a serpentine belt and a tensioner. I choose the same brand for both (Continental). When they came, I realized that the belt was the one that I wanted... See more
Company replied
I could have got the same brand part delivered to Canada from Rock Auto for about $5 less but I assumed the shipping would be quicker coming from Canada directly so I ordered from Parts Avatar; It en... See more
The company itself is great, been using them since 2019. Customer services is on point and helpful. Ease of transactions and finding the precise parts I need are great. This past year their choice of... See more
Company details
- Auto Parts Store
- also in
- Auto Parts Market
- Brake Shop
- Car Accessories Store
- Racing Car Parts Store
- Truck Parts Supplier
About Parts Avatar
Written by the company
Partsavatar is Canada's #1 online auto parts retailer. You can shop for replacement parts, performance parts and accessories for your car, SUV or truck at the lowest price at Parts Avatar. With our Free Shipping and fulfillment centers all across Canada, we help you get back on the road faster.
Widest catalog with over 2 million quality parts
Lowest prices in Canada with free shipping over $99
Live expert chat to help you select the right parts for your car
100% Canadian 🇨🇦
Contact info
4.2
Great
18K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 70% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Parts Avatar
Hi Peter, thank you for the review! Delivering the correct parts quickly is always our top goal. We appreciate your support!
Reply from Parts Avatar
Hi Stephen, thank you for your feedback! We're happy to hear that you enjoyed our fast shipping and great pricing. Thank you for choosing Parts Avatar!
Delivered earlier than I'm expected.
My package arrived 4 days earlier than delivery date. I was impressed because I fixed my car before winter drops.
18 October 2026
Reply from Parts Avatar
Hi Jonathan, thank you for the awesome 5-star review! We're glad your package arrived 4 days early so you could get your car ready before winter hits. Safe driving, and thank you for trusting Parts Avatar!
Not Good at all .BAD SERVICE
Not Good at all
You send me a Wrong Parts than you said that's me who choose it .. NO NO NOT ME YOU CHOOSE IT ITS YOU YES YOU SEND WRONG ONE AND NOW YOU REFUSE TO RETURN IT ON YOUR COST
REALLY BAD SERVICE
BAD SERVICE
BAD SERVICE
BAD SERVICE
11 October 2026
Reply from Parts Avatar
We sincerely apologize for the inconvenience caused. Our team has reached out to you via email to address your concern and provide further assistance. Thank you for your patience and understanding.
Always have the parts that I'm looking…
Always have the parts that I'm looking for. Thank you for that.
18 October 2026
Reply from Parts Avatar
Hi James, thank you so much for the 5 stars! We pride ourselves on maintaining a wide inventory, so we're happy to always have what you need. Thanks for being a valued customer!
Reply from Parts Avatar
Hi John, thank you for the stellar review! We're delighted to know you enjoyed our pricing, selection, and reliable service. We appreciate your continued support!
Good Price fast shipping
18 October 2026
Reply from Parts Avatar
Hi Jean, thank you for the 5-star rating! We're happy we could get your order delivered quickly at a great price. Have a wonderful day!
Reply from Parts Avatar
Hi Brandon, thank you for the fantastic review! We are glad to hear you enjoyed our parts, service, and affordable prices. We hope to see you back at Parts Avatar soon!
High price for a piece of steel
High price for a piece of steel. Hopefully it does the job, just installed it.
17 October 2026
Reply from Parts Avatar
Hi Alain, thank you for sharing your feedback with us. We strive to offer quality, reliable components at competitive prices, though we understand pricing concerns. Please feel free to reach out to our support team if you run into any issues with the part. We hope it performs great for you!
Price and service excellent
18 October 2026
Reply from Parts Avatar
Hi Joyce, thank you for taking the time to share your review! We are thrilled to hear that you found our pricing and service excellent. We appreciate your business!
Good parts, good price
I'm happy with the parts, my only issue is that I was supposed to get a 10% code for being a first time customer but the email with the code came way too late. Other than that, the prices are pretty good.
16 October 2026
Reply from Parts Avatar
Hi Aaron, thank you for your feedback and for giving us a try as a first-time customer! We’re glad you were happy with the parts and pricing.
Simple to use platform.
8 October 2026
Reply from Parts Avatar
Hi Neil, thank you for the glowing 5-star review! We're glad our website made ordering easy and that you experienced reliable, prompt service. We look forward to serving you again!
Fast delivery and availability of parts…
Fast delivery and parts needed are always available.
14 October 2026
Reply from Parts Avatar
Hi Idolray, thank you for sharing your experience! We're glad we had the parts you needed in stock and were able to deliver them quickly. Thank you for choosing Parts Avatar!
Reply from Parts Avatar
Hi David, thank you for the 5-star rating! We're glad to provide you with in-stock parts, great pricing, and fast delivery. See you next time!
Reply from Parts Avatar
Hi Jennifer, thank you for the feedback! We are so glad your order was handled quickly. We appreciate your business!
Great service
Made an error ordering brake parts. Great service and assistance for the return process.
Great prices for parts, delivered right to my door!
13 October 2026
Reply from Parts Avatar
Hi Martin, thank you for your review! We know ordering mistakes happen, so we're happy our team could assist you smoothly with the return process. We appreciate your kind words about our prices and home delivery!
I have placed a few orders and they…
I have placed a few orders and they arrived in good time. Never had a problem with parts, I'll be purchasing more in the future.
10 October 2026
Reply from Parts Avatar
Hi Wade, thank you for being a repeat customer! We're glad to hear all your orders have arrived in good time and that the parts have performed well. We look forward to your next order!
Easy to use
Easy to use, great pricing and free shipping, fast delivery and it's my first time and everything goes very well for me, I highly recommend parts Avatar
10 October 2026
Reply from Parts Avatar
Hi Felix, thank you for the wonderful 5-star review! We are thrilled to hear that your first experience with Parts Avatar went so smoothly and that you enjoyed our pricing, free shipping, and fast delivery. We truly appreciate your recommendation!
Parts delivered as advertised
Parts delivered as advertised. Notified through many emails as to status. Will order again.
17 October 2026
Reply from Parts Avatar
Hi Mike, thank you for the great feedback! We're glad to hear your parts arrived as expected and that our status updates kept you well-informed throughout the delivery process. We look forward to your next order!
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