Just had an amazing experience picking up my new mini. Rowan was extremely helpful and patient taking me through all the controls. He also seemed genuinely excited for me which made the whole experien... See more
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Review summary
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Reviews shaping this summary
We have been very impressed with staff at Partridge Mini over the years. We collected Mini number 4 today! Jack has looked after us from day one of this purchase. He has been kind,attentive and nothi... See more
Company replied
From walking in the showroom to picking up the car Chris made the whole experience a pleasure. There was none of the dreaded hard sales pitch just friendly Informative and helpful advice. Every step o... See more
Company replied
Our experience at Partridge MINI was wonderful from day one up to the handover of the car. Ricardo Lopes was incredibly helpful, knowledgable and patient. We weren’t sure about what we wanted and he... See more
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Company details
Written by the company
Welcome to Partridge MINI. Your authorised local MINI retailer, with excellent offers on new and approved used MINIs. Visit us today.
Contact info
United Kingdom
- partridgemini.co.uk
4.9
Excellent
293 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Great service buying our new Mini
Great service buying our new Mini. Shaun was very helpful and made the handover a special experience.
24 April 2026
Unprompted review
Great service from Ricky
Went to browse the dealership on the weekend, wasn't particularly keen to buy but was served by a very nice guy called Ricky. His service was incredible, he was super friendly with both me, my girlfriend and our dog! And from no real intention to buy, we now have an appointment booked in with Ricky for next week!
Thanks again for your service and look forward to seeing you again
25 April 2026
Unprompted review
Reply from Partridge MINI
Hi Jack
Thank you for your lovely review! We are so pleased to hear that Ricky made such a great impression during your visit. We are delighted that his friendly and welcoming approach helped turn a casual browse into something more exciting.
We will certainly pass on your kind words to him, and we are pleased to learn you have booked an appointment for next week.
We look forward to welcoming you back and helping you further!
Best wishes The Partridge Team
I’ve just picked up my second Mini from…
I’ve just picked up my second Mini from Partridge, and had the pleasure of working with Shaun! He made the process super easy and even made the effort with some extra special touches on handover day which made it even more exciting! Couldn’t recommend Shaun and the team more!
28 April 2026
Unprompted review
Reply from Partridge MINI
hi Steve
Thank you so much for your continued loyalty and for choosing us again for your second MINI! We re delighted to hear Shaun made the whole process so easy and added those extra special touches to your handover—it’s great to know it made the experience even more exciting.
We really appreciate your recommendation and will be sure to pass on your kind words to Shaun and the team. Enjoy your new MINI, and we look forward to welcoming you back again in the future!
Best wishes The Partridge Team
Purchased a used Mini convertible from…
Purchased a used Mini convertible from Partridge.Rowan the Mini expert was extremely professional in his approach and very knowledgeable.He made the purchase a very pleasant experience.
24 April 2026
Unprompted review
Reply from Partridge MINI
Hi Keith
Thank you for the kinds words about your recent Partridge experience, from which we are delighted to learn how Rowan made your purchase so very pleasant, which means so much to us, as this is the standard for which we always strive.
We wish you many happy motoring miles in your MINI and remind you we are here if needed.
Best wishes The Partridge Team
Fantastic service
Ricky was fantastic, went above and beyond for me. The communication was excellent and nothing was too big of an ask. Would recommend to anyone!
27 April 2026
Unprompted review
Reply from Partridge MINI
Hi Anna
Thank you so much for your kind words! We really glad to hear you felt supported throughout the process and that everything was clear and straightforward for you.
Nothing makes us happier than knowing you had a great experience. We wish you many happy miles in your new car, and if you ever need anything in the future, we are always here to help.
Thanks again for the recommendation — it truly means a lot!
Best wishes The Partridge Team
Ben has been very informative and…
Ben has been very informative and helpful in our decision making regarding the purchase of an electric Mini Countryman. Highly recommend
26 April 2026
Unprompted review
Reply from Partridge MINI
Hi Carys,
Thank you for your recommendation, that's greatly appreciated.
We are so please to hear that Ben was so informative and helpful throughout your decision and we hope you enjoy your new MINI.
We hope you enjoy many happy motoring miles in your new MINI!
Best Wishes The Partridge Team
This is the 3rd mini we have brought…
This is the 3rd mini we have brought from Partridge and the service from Rowan has been excellent from start to finish. His passion for the product shines through. Will definitely return. Thank you for making the whole process a delightful experience.
24 April 2026
Unprompted review
Reply from Partridge MINI
Hi Sara,
Thank you for your lovely review.
We are so pleased to hear Rowan made your experience so delightful! We will be sure to pass on your kind comments on, and we're sure he will be grateful to receive them.
If you need anything, you know where we are!
Best Wishes The Partridge Team
We dealt with Shaun at Partridge…
We dealt with Shaun at Partridge Eastleigh and he made the process as easy as it could possibly be. We got a fair price for the part exchange. Overall Shaun in particular is highly recommended.
21 April 2026
Unprompted review
Reply from Partridge MINI
Hi Christine,
Thank you for your kind review. We are so pleased to hear Shaun made the experience as easy as possible and you received a fair price for your part exchange.
If you need anything, you know where we are!
Best Wishes The Partridge Team
Ben at Partridge mini - star!!
Ben at Partridge mini was great. I had a list of cars that I wanted to look at and he made sure I could see the ones requested.
No pressure at all to buy. Accommodated a same day visit to the dealership and got the car I wanted. Thanks Ben.
25 April 2026
Unprompted review
Reply from Partridge MINI
Hi Kelly,
Thank you for your lovely review! We are pleased to hear Ben was great throughout your experience and that you got the MINI you wanted - that's great news!
We hope you enjoy many happy motoring miles in your MINI.
Best Wishes The Partridge Team
New Mini
Just had an amazing experience picking up my new mini. Rowan was extremely helpful and patient taking me through all the controls. He also seemed genuinely excited for me which made the whole experience fun. Thank you Rowan
24 April 2026
Unprompted review
Reply from Partridge MINI
Hi Cath,
Thank you for the lovely review!
We’re really glad to hear you had such a great experience picking up your new MINI. Rowan will be pleased to hear your kind words - he always aims to make handovers feel relaxed, enjoyable, and a bit special.
Enjoy your new MINI, and we hope to see you again soon!
Best Wishes The Partridge Team
Great experience
We had a really positive experience with Ben at mini. He was extremely knowledgeable and polite, not pushy at all which put us at ease when purchasing our car.
24 April 2026
Unprompted review
Reply from Partridge MINI
Hi,
Thanks for the great feedback! Ben will really appreciate the mention - we’ll make sure this gets passed on.
Best Wishes The Partridge Team
I visited twice to look at a different…
I visited twice to look at a different Mini each time, Rowan ensure it was a smooth process and it couldn’t have been better.
I ended up buying my dream car 🚗
Thank you!!!
23 April 2026
Unprompted review
Reply from Partridge MINI
Hi Jordan
Thank you so much for your lovely review!
We are delighted to hear that Rowan made both of your visits such a smooth and enjoyable experience. Finding your dream car is always something special, so it is fantastic to know we could be part of that journey with you.
We will be sure to pass your kind words on to Rowan—he will be thrilled.
Wishing you many happy miles in your new MINI and we look forward to welcoming you back again in the future.
Beset wishes The Partridge Team
My new mini excellent.
Jack was very good about explaining everything Jack was excellent in everyway. Thank you for everything.
22 April 2026
Unprompted review
Reply from Partridge MINI
Hi Susan
Thank you for taking the time to leave a review of your recent Partridge experience and we are delighted that Jack was able to make your purchase so enjoyable, we know he will be thrilled with your comments!
We wish you many happy motoring miles in your new MINI.
Best wishes The Partridge Team
Called into Partridge Mini at Chandlers…
Called into Partridge Mini at Chandlers Ford to browse and ended up buying a brand new car from Shaun. No pressure to buy. Really helpful and knowledgeable.
21 April 2026
Unprompted review
Reply from Partridge MINI
Hi Sally
Thank you for taking the time to share your Partridge experience with us.
We are delighted to hear that what started as a browse turned into the purchase of your new car—what a lovely outcome!
We will be sure to pass your kind comments on to Shaun, who we know will be thrilled.
Wishing you many happy miles in your new MINI, and we look forward to welcoming you back again in the future.
Best wishes The Partridge Team
Buying our first electric and 4th Mini…
Buying our first electric and 4th Mini from Partridge dealing with Jack who was very helpful and knowledgeable setting up the tech on the handover, all ready to go and looking forward to our electric experience.
22 April 2026
Unprompted review
Reply from Partridge MINI
Hi Steve
Thank you so much for your continued loyalty - it is fantastic to hear this is your 4th MINI with us and your first step into electric!
We are delighted that Jack was able to support you throughout the process, making the transition to electric as smooth and enjoyable as possible is really important, so it is great to know you felt well looked after.
We hope you thoroughly enjoy the electric driving experience and wish you many happy miles ahead. We look forward to welcoming you back again in the future.
Best wishes The Partridge Team
Partridge Mini recommendation
Buying a Mini from Partridge was an enjoyable experience from start to finish. I was made welcome by all the workforce I encountered, in particular Ricky Lopes who handled my portfolio. If you're looking to upgrade or purchase a car give them a try, Highly recommendable.
20 April 2026
Unprompted review
Reply from Partridge MINI
Hi Margaret
Thank you for the wonderful review and recommendation!
These are the standards we always aim for and we are so delighted that Ricky and the Team were able to make your purchasing experience so enjoyable - they will be thrilled with the feedback.
We are here if you need us and we wish you many happy motoring miles in your new MINI.
Best wishes The Partridge Team
Rowan Grobler consistently brilliant
Rowan Grobler consistently brilliant. Bought my car over a week ago and still there to help me.
20 April 2026
Unprompted review
Reply from Partridge MINI
Dear Mr Hickford
We really value you taking the time to leave a review of your recent Partridge experience.
We are delighted to learn that Rowan has been there to support you every step of the way and will continue to be so, he is very passionate about customer care and we also know he will be thrilled with your feedback.
We wish you many happy motoring miles.
Best wishes The Partridge Team
Just bought a new mini cabriolet from…
Just bought a new mini cabriolet from Partridge at Chandlers Ford. I received professional and good customer experience. Jack was excellent in explaining everything and guiding me through the process both before and after delivery.
17 April 2026
Unprompted review
Reply from Partridge MINI
Dear Hilary
Thank you so much for your kind review and for choosing us for your new MINI Cabriolet!
We are delighted to hear that you had a positive experience and that everything went smoothly, we will be sure to pass on your lovely comments to Jack—he will be thrilled to know his support and guidance made such a difference.
Wishing you many happy miles in your new car, and please do not hesitate to get in touch if we can help with anything in the future.
Best wishes The Partridge Team
Rowan Grobler - he really is a MINI Expert...
Just bought a new Mini Aceman from Partridge Mini in Chandlers Ford. Excellent experience start to finish. Looked after by Rowan Grobler. His business card says 'Mini Expert' and yes, he really he is. Charming, efficient, enthusiastic, and a pleasure to do business with.
17 April 2026
Unprompted review
Reply from Partridge MINI
Hi Mike
Thank you so much for your fantastic review!
We are delighted to hear you had such an excellent experience with Rowan he truly lives and breathes MINI, so it is wonderful to know his expertise, enthusiasm and approach made such a positive impression—he will be thrilled to read this
Congratulations on your new MINI Aceman—what a great choice! We hope you enjoy every moment behind the wheel.
Thank you again for choosing Partridge MINI, and if there’s ever anything you need, we’re always here to help.
Best wishes The Partridge Team
Getting a Mini from Partridge’s Chandlers…
Just Been into Partridge’s Chandlers Ford to test drive and purchase a newly new mini. Ricky our sales guy was amazing explained everything in great detail checking out with us at every step of the way. Nothing was a bother, taking all the stress out of purchasing. Helped us navigate everything we needed to do to sign up today. Customer Care and hospitality was top class. Thanks so much Ricky. Looking forward to picking up my mini soon. Thanks Morag and Andy
11 April 2026
Unprompted review
Reply from Partridge MINI
Thank you, Morag and Andy, for your wonderful review!
We’re so pleased to hear you had such a positive experience with us. It’s great to know Ricky looked after you so well. We’re also delighted you enjoyed the customer care and hospitality; it’s something we take real pride in.
Ricky will be thrilled to receive your kind feedback. Enjoy every moment in your new MINI!
Best Wishes The Partridge Team
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