Shipped everything out super fast, and customer service was great! Only issue was none of the hardware numbers matched sheet given, so it took an hour just to figure out which pieces went to each. A... See more
Company replied
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The Customer Service was way above the norm. It took us forever to decide where we were going and the service team pursevered. After delivery we had one small issue the rectified immediately. Quality... See more
The website was great for putting together my project and getting pricing. It also gave me ideas on what is the best sellers. We thought the installation instructions could have used some photos and c... See more
Company replied
Very high quality product, though instructions were almost non-existent. Once you figure out the learning curve they go together fine, but not all the parts matched what was on the sketches, and part... See more
Company replied
Company details
Information provided by various external sources
We are a large online and national distributor and we ship to all fifty states. We provide fast solutions for any bathroom partition project.
Contact info
United States
- 800-685-7541
- sales@partitionking.com
- partitionking.com
4.6
Excellent
622 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience
The delivery, package, service and materials are great.
The instructions that came with the partitions didn’t help.
1 April 2024
Unprompted review
Reply from Partition King
Thank you for the review, Yves. We are so happy the ordering and delivery process went smoothly. We are here to help with any installation questions you may have! We can provide videos and further instructions if you need.
Amber
Project Manager
800-685-7541
The items came in good shape however…
The items came in good shape however the first pallet was too large for the truck so it took the driver 20 minutes to get it off the truck. We were also not informed about the need to have wire cutters to cut the metal bands.
The second order took almost 3 weeks to arrive and when we would reach out about the status of the item, customer service took multiple days to reach back out with that information
6 May 2024
Unprompted review
Reply from Partition King
Thank you for bringing these issues to our attention.
We apologize for any less than satisfactory experience that you may have had. This is not something that our customers frequently experience.
All of our shipments come on pallets and have pallet strapping, which can be cut with cutters or actually be pulled off at the fastening connection in opposite directions with brute strength - this strapping is the standard for pallet shipments delivered via freight carriers.
The 1st order that you placed was quick ship order, which shipped in 48 hours. The 2nd order that you placed was a custom order, which fell under a longer lead time. This extended lead time information was provided up front to you in the quote package.
In looking at our email correspondence history, our customer service team responded right away to each of your emails. However, updates on fabrication require us to wait to hear from our manufacturer on the status. We apologize if this took longer than expected to gather the information that you were requesting.
Again, we apologize if you had a less than satisfactory experience. We achieve for a 100% customer satisfaction rate.
If there is anything else we can do to assist you or if you have any further questions, please don't hesitate to reach out to us directly. We are here to help.
Mallory
Project Manager
800-685-7541
It was an easy experience
It was an easy experience. Found what I need and was able to order without any trouble.
9 April 2024
Unprompted review
Reply from Partition King
Thank you for taking the time to leave a review for us! We hope to do business with you again in the future.
Amber
Project Manager
800-685-7541
Satisfied customer
Very helpful in our layout and order. Shipped in a reasonable amount of time. Would recommend them.
2 May 2024
Unprompted review
Reply from Partition King
We appreciate your review, David. Please keep us in mind for any future projects you may have!
Amber
Project Manager
800-685-7541
The company was very responsive to any…
The company was very responsive to any questions we had. Very happy with the quality of the product so far!
15 April 2024
Unprompted review
Reply from Partition King
Thank you, Josh! We greatly appreciate you taking the time to share your experience with us.
Mallory
Project Manager
800-685-7541
We were on a very tight construction…
We were on a very tight construction schedule and decided to use partitions at the last minute. Partition King was great in getting the product to me within 5 days. I would use them again!!
25 March 2024
Unprompted review
Reply from Partition King
We are please to hear of your positive experience with us! Please do keep us in mind for any future partition projects you may have.
Amber
Project Manager
800-685-7541
The customer service was great
The customer service was great. Very quick to respond and helpful.
1 April 2024
Unprompted review
Reply from Partition King
So glad to hear! We hope to work with you again in the future!
Amber
Project Manager
800-685-7541
Excellent products, Fast Shipping, A+++
Quick shipping, order from them many times, perfect every time. Getting ready to make another order!
29 March 2024
Unprompted review
Reply from Partition King
We appreciate your review, Auston. We look forward to continuing to work with you in the future!
Amber
Project Manager
800-685-7541
Reply from Partition King
That's awesome, Glen! Thank you for letting us know about your positive experience.
Mallory Adams
Project Manager
800-685-7541
Very efficient and quick shipping
I love ordering from Partition King, as they have most items in stock and are really quick to ship them out.
15 April 2024
Unprompted review
Reply from Partition King
Hi Michael! Thank you for your kind words! Please keep us in mind for any future Partition projects you may have!
Amber
Project Manager
800-685-7541
All materials were delivered safe and…
All materials were delivered safe and complete. Onsite all materials and hardware also was complete.
The one missing star was the timing of delivery date.
4 April 2024
Unprompted review
Reply from Partition King
We appreciate your review, Gregg. We always strive to provide timely deliveries; however, we are at the mercy of our manufacturer. We apologize for any inconvenience you may have experienced. Please keep us in mind for any future Partition projects you may have. We would love the opportunity to earn that star back.
Amber
Project Manager
800-685-7541
Great communication and responsiveness
Great communication and responsiveness. They offered a lot of flexibility in coordination!
15 March 2024
Unprompted review
Reply from Partition King
It's so kind of you to leave a review, Sali. We appreciate the feedback. Please keep us in mind for the future.
Amber
Project Manager
800-685-7541
Great Customer Service!
Customer Service at Partition King is excellent! The entire process of design work, design modifications, ordering, delivery, and follow up was straightforward. The team at Partition King was responsive and courteous. The stall dividers were exactly as specified and easy to install. I would absolutely choose to do business with them again!
7 March 2024
Unprompted review
Reply from Partition King
Thank you for your kind review, Jordan! We are delighted to hear that our entire process is straightforward and our customer service satisfactory! Please let us know if we can help you with any other projects in the future!
Amber
Project Manager
800-685-7541
Simplified ordering process
Simplified ordering process. Competitive proving
5 March 2024
Unprompted review
Reply from Partition King
Thank you for the kind words, Thomas. Please keep us in mind for any future Partition needs you may have.
Amber
Project Manager
800-685-7541
Product arrived without any damage and…
Product arrived without any damage and was exactly what I ordered! I am a first time customer but will definitely order from them when needed !
26 March 2024
Unprompted review
Reply from Partition King
We appreciate the review, Troy! We hope to work with you in the future!
Amber
Project Manager
800-685-7541
great customer service and satisfaction.
great customer service and satisfaction.
25 March 2024
Unprompted review
Reply from Partition King
Awesome Amanda! Thanks for the review.
Mallory
Project Manager
800-685-7541
They were fast responding
They were fast responding, and the quality was well for the price! We had received a damaged panel, due to a shipping issue, but the company was fast in response and got the piece replaced with no issues.
4 March 2024
Unprompted review
Reply from Partition King
Thank you for the review, Marcus. Should you have any further questions or concerns, please don't hesitate to reach out. We look forward to serving you again in the future!
Mallory
Project Manager
800-685-7541
The response / communication time was…
The response / communication time was fast. That is a plus in my book.
9 February 2024
Unprompted review
Reply from Partition King
Thank you for your business, Tim!
Mallory
Project Manager
800-685-7541
EASY ORDERING
Ordering the partitions was so easy with the templates. All I had to do was measure the total space and the template adjusted for me for each individual stall. They came pretty quick too so be prepared for installation.
1 March 2024
Unprompted review
Reply from Partition King
That's what we love to hear, Lyssa! We strive to make the whole process easy and appreciate hearing when customers let us know that we succeeded. Please keep us in mind for the future!
Amber
Project Manager
800-685-7541
Sales and tech teams
The sales team and techs are quite helpful with process from beginning to delivery of products. Quick to respond to calls regarding in-process installation of product.
20 March 2024
Unprompted review
Reply from Partition King
We appreciate the kind words, Denny! Please keep us in mind for any future partition needs you may have! We hope to work with you in the future.
Amber
Project Manager
800-685-7541
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