Fast delivery, gearbox control module very nice priced and most importand fully checked and operational. 1/2 price of normal used part and almost 7 times cheaper then new OEM part. I am very satisfied... See more
Company replied
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Review summary
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Great Comms despite minor delay in shipping. Was refunded the express delivery. Would be happy to use again.
Company replied
Excellent Webshop that includes EU VAT free options for B2B. Fast delivery, very good packaging, and flawless products.
Company replied
Parts received were in as new condition and secured with great packaging. Delivery was on time and at a rest price. Cost of parts was excellent and exactly as described. Would highly recommend this... See more
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Company details
Written by the company
Since its establishment in 2004, PARTAN has built a strong reputation in the used car parts industry. Starting as a local business focused on dismantling vehicles and selling quality parts, we’ve grown into a globally recognized name. In 2013, we took a significant step forward by launching our online store, bringing our expertise and inventory to customers worldwide. We ship parts to every corner of the globe through our trusted partnership with DHL Express, ensuring fast and dependable delivery. We value flexibility. That’s why we provide a wide range of secure payment methods and delivery options to meet your specific needs, whether you prioritize speed or cost-effectiveness. We offer highly competitive prices and a unique feature: the ability for you to propose your own price. This empowers our customers and ensures you receive exceptional value tailored to your budget. With over 100,000 parts in stock, our selection spans everything from small switches and trim pieces to engines, doors, and quarter panels. Each part comes with a two-month warranty, reflecting our commitment to reliability and customer trust. Our employees are dedicated to putting you first. With a client-oriented approach, they work tirelessly to address your questions, resolve issues, and ensure a smooth experience from start to finish. With over two decades of experience, we combine industry expertise with a passion for customer satisfaction. Whether you’re nearby or across the globe, we’re here to deliver the parts you need with quality you can count on.
Contact info
Švenčionių g. 2c, 45174, Kaunas, Lithuania
- +370 673 27008
- dev@partan.eu
- partan.eu
4.4
Excellent
104 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Partan sold me a collision damaged rear…
Partan sold me a collision damaged rear seat belt for Toyota Corolla. I have since then contacted the company, trying to work out a resolution. I have presented them with the option to cover the expence of refurbishing the seat belt. It's been a week and I still haven't been contacted back. I am hoping for a positive outcome. If there is such, I'll come back and revise my review.
6 February 2026
Reply from PARTAN
Dear Kamen,
Thank you for your review and for allowing us the opportunity to address your concern regarding the rear seat belt.
We sincerely apologize for the delay in responding.
Our support team has now fully resolved the matter, and you should have received an email from us with the details. We hope the resolution will be acceptable to you.
Should you need any further assistance, please feel free to contact us directly.
We appreciate your patience and value your feedback.
Best regards,
Partan Customer Support Team
No show!
Shipping says 3-5 days. It’s been 10 days and I haven’t received it. They stopped responding to my messages.
5 February 2026
Unprompted review
Reply from PARTAN
Dear Mark,
Thank you for your feedback. We’re sorry for the delivery delay and for not replying to your messages sooner.
Your order was received on 5 February at 20:13 and we shipped it the very same business day — on 6 February at 15:54 — via our Economy service.
Shipments to Canada usually take longer than the 3–5 day estimate because of international transit and customs clearance.
Good news: your parcel (EI010178277NL) is already IN TRANSIT – EXPORTED (last update 18 February) and heading to you.
Track it here:
https://my.zipasgo.com/tracking/EI010178277NL
Please let us know if you need anything else — we’re here to help.
Best regards,
PARTAN Customer Support Team
Reply from PARTAN
Dear Marek,
Thank you for your feedback and for reaching out.
We are sorry to hear that the part is not working. Unfortunately, this can occasionally happen with used parts despite our careful testing and quality checks.
We do offer a warranty for such cases: if the part has a hidden defect and cannot be used, you can return it within 2 months of receipt for a refund. Please check our full returns policy here: https://www.partan.eu/en/returns-policy/
To proceed, kindly send us an email to our support with:
- Your order/reference number (232658)
- A description of the issue
- Photos or videos showing the defect/problem
We will guide you through the next steps promptly.
Thank you for your understanding, and we hope to resolve this for you quickly.
Best regards,
Partan
Easy searching and effortless…
Easy searching and effortless communication. Thumbs up people!
23 January 2026
Reply from PARTAN
Thank You!
Reply from PARTAN
Thank You!
Happy wuth the purchase
The part arrived quickly to Romania (2 days) and worked as expected.
15 January 2026
Reply from PARTAN
Thank You!
Great service and fast shipping
Great service and fast shipping. The parts arrived exactly as described. Thank you!
20 January 2026
Reply from PARTAN
Thank You!
It took lots longer than promised at…
It took lots longer than promised at the time of purchase
7 January 2026
Reply from PARTAN
Dear Hanayoon Khan,
Thank you for taking the time to leave a review and for your order with us.
We're sorry to hear that the delivery felt longer than expected and that it caused any inconvenience.
Your order was placed on January 6th towards the end of the working day, and we processed and dispatched it the next working day on January 7th. The shipment was delivered on January 13th, which falls within our stated Economy shipping timeframe of 3–5 working days (excluding weekends and holidays).
We always aim to deliver as quickly as possible, and we appreciate your patience while the parcel was in transit with DHL.
If there's anything else we can assist you with regarding this order or future purchases, please don't hesitate to reach out — we're here to help.
Thank you again for your feedback — it helps us improve.
Best regards,
Partan
Customer Support Team
good evening
good evening
where is my order?
I have been waiting for almost a month.
14 January 2026
Unprompted review
Reply from PARTAN
Dear Сергій,
Thank you for your feedback and patience — we truly apologize for the extended delay with your delivery. We know how frustrating it must be to wait this long.
Your order (reference 231673) was dispatched on the same day it was placed — December 18, 2025. The initial delay was influenced by the peak holiday season and high shipment volumes, but the parcel is now held in customs clearance in Ukraine (status "In Customs" since January 10, 2026).
For international shipments to Ukraine, customs often requires action from the recipient to complete clearance. This typically involves providing personal details (such as passport information), confirming the invoice, and paying any applicable customs duties or taxes. Without this, the parcel cannot be released for final delivery.
To resolve this as quickly as possible, please:
- Check your SMS, Viber, email, or the local carrier's app (e.g., Nova Poshta, Ukrposhta, or Meest, depending on the final delivery partner) for any notifications about customs requirements.
- Contact the Ukrainian customs authority directly using the tracking number and provide the necessary information/documents. This is the key step to release your parcel.
Here is the full tracking link for the latest updates:
https://my.zipasgo.com/tracking/CI017249741NL
As a gesture of goodwill for the inconvenience, we'd like to offer you a discount code for your next purchase (let us know what you'd prefer, and we'll send it immediately).
We're monitoring the shipment closely and are here to help in any way we can — please reply here or message us directly if you need assistance with documents or further details.
Thank you again for your understanding.
Best regards,
Partan
Customer Support Team
Reply from PARTAN
Thank You!
Great buy experience
Excellent communication, quick and reliable shipping, item as described and pictured. Will buy again and recommend seller.
17 December 2025
Reply from PARTAN
Thank You!
Great service and very fast delivery
Great service and very fast delivery. Great and thanks very much
28 November 2025
Reply from PARTAN
Thank You!
Reply from PARTAN
Hi As,
Thank you for your feedback and we’re genuinely sorry that the dashboard didn’t meet your expectations.
We included detailed photos from every angle in the listing, including the inner side where it’s clearly visible that the passenger airbag is missing (only the empty housing is present). That’s why the price was lower than for a complete unit with the airbag.
We completely understand that such details can sometimes be missed in photos, and your review is very helpful – we'll consider adding an explicit note in the description text for similar items in the future to make it even clearer.
If you’d like to return it, we’re more than happy to accept the dashboard back under our 14-day return policy – no hassle at all. Please just contact us directly.
Thank you again for your feedback; it really helps us get better.
Best regards,
Partan team
Reply from PARTAN
Thank You!
Reply from PARTAN
Thank You!
Reply from PARTAN
Thank You!
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