PARTAN Reviews 

103
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the swift delivery and excellent condition of the parts, noting they were exactly as described and well-packaged. Many appreciate the competitive pricing and the company's efficient service, which contributes to a smooth overall experience. However, some customers also noted occasional issues with delivery, including delays and non-functional tracking. A few other people also felt that some parts arrived damaged, were not fully functional, or lacked crucial information like radio codes or detailed part numbers, making selection challenging.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers reporting that items arrived as described, in... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the fast shipping... See more

Quality

Reviewers mention positive feedback about quality, with many customers reporting that parts were delivered as... See more

Service

Users describe positive interactions with service, consistently expressing satisfaction and appreciation.... See more

Price

Customers had positive experiences with price, consistently finding items to be well-priced and offering good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fast delivery, gearbox control module very nice priced and most importand fully checked and operational. 1/2 price of normal used part and almost 7 times cheaper then new OEM part. I am very satisfied... See more

Company replied

Rated 5 out of 5 stars

Great Comms despite minor delay in shipping. Was refunded the express delivery. Would be happy to use again.

Company replied

Rated 5 out of 5 stars

Excellent Webshop that includes EU VAT free options for B2B. Fast delivery, very good packaging, and flawless products.

Company replied

Rated 5 out of 5 stars

Parts received were in as new condition and secured with great packaging. Delivery was on time and at a rest price. Cost of parts was excellent and exactly as described. Would highly recommend this... See more

Company replied


Company details

  1. Used Auto Parts Store
  2. Auto Parts Market
  3. Auto Parts Store
  4. Auto Wrecker
  5. Car Accessories Store

Written by the company

Since its establishment in 2004, PARTAN has built a strong reputation in the used car parts industry. Starting as a local business focused on dismantling vehicles and selling quality parts, we’ve grown into a globally recognized name. In 2013, we took a significant step forward by launching our online store, bringing our expertise and inventory to customers worldwide. We ship parts to every corner of the globe through our trusted partnership with DHL Express, ensuring fast and dependable delivery. We value flexibility. That’s why we provide a wide range of secure payment methods and delivery options to meet your specific needs, whether you prioritize speed or cost-effectiveness. We offer highly competitive prices and a unique feature: the ability for you to propose your own price. This empowers our customers and ensures you receive exceptional value tailored to your budget. With over 100,000 parts in stock, our selection spans everything from small switches and trim pieces to engines, doors, and quarter panels. Each part comes with a two-month warranty, reflecting our commitment to reliability and customer trust. Our employees are dedicated to putting you first. With a client-oriented approach, they work tirelessly to address your questions, resolve issues, and ensure a smooth experience from start to finish. With over two decades of experience, we combine industry expertise with a passion for customer satisfaction. Whether you’re nearby or across the globe, we’re here to deliver the parts you need with quality you can count on.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

103 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.4

All reviews

(103)

96 reviews in the last 12 months

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Rated 4 out of 5 stars

I bought the part by model/year

I bought the part by model/year, my error. I should try to find it by part number, which wasn't there. The part bought wasn't the correct one. My advice for PARTAN is to show the part number, not just by model/year, and a better image showing the connections. The part has been delivered as agreed and in perfect condition. It is a good place to buy.

7 July 2026
Rated 5 out of 5 stars

Your service

Thank you for your service.

Part delivered as expected.
The package arrived on time.
The part was suitably packaged for transit.
Very pleased with the service provided.

Have a nice day

9 June 2026
Rated 2 out of 5 stars

I have no idea where my order is

I have no idea where my order is - tracking provided does not work.

29 April 2026
PARTAN logo

Reply from PARTAN

Thank you for your message. Your order was shipped right away and is currently in transit (already departed from the country).
Some carriers, especially economy ones, update tracking very rarely, so it may stay on the same status for a while. You can track it here:
https://my.zipasgo.com/tracking/T03XZA0000491147
Let us know if you have any other questions!

Rated 1 out of 5 stars

I placed the order but but the website…

I placed the order but but the website didn’t show the clear information about the order now i have to return the order this is so harsh!

1 April 2026
PARTAN logo

Reply from PARTAN

Dear Muhammad,
Thank you for taking the time to leave your feedback and for choosing our store multiple times.
We are truly sorry to hear that the order information on the website was not clear enough for you. We always strive to make the ordering process as transparent and user-friendly as possible, so your comment is very valuable to us. We will review the product page and checkout process to improve the clarity for all customers.
We are glad that we were able to help you with the return and full refund without any issues, as per our return policy. We understand that sometimes plans change, which is exactly why we offer a hassle-free return and refund option if the customer changes their mind. Our goal is to make every customer feel comfortable and supported throughout the entire process — from ordering to potential returns.
If there is anything else we can assist you with, or if you have any suggestions on how we can make our website clearer, please feel free to reply here or contact us directly. We highly value your business and would be happy to serve you again in the future.

Rated 4 out of 5 stars

I bought a rear wiper motor for a Honda…

I bought a rear wiper motor for a Honda Civic. The delivery was fast, and it was very well packaged. The motor works perfectly, everything is great, but there are two minor issues. Inside the water outlet nozzle (a metal tube), the plastic tip was broken off — I drilled it out and replaced it with one from the old unit. Also, the thread for the nut that holds the sealing ring on the outside of the glass is stripped. It’s not critical, but a bit disappointing. Otherwise, everything is great! Thank you!

18 March 2026
PARTAN logo

Reply from PARTAN

Dear Amir,
Thank you for the detailed review! Glad to hear the wiper motor works and the delivery was fast.
We're sorry about the two small issues with the plastic tip and the thread on the nut. As these are used parts, minor imperfections can sometimes occur despite our efforts to show and describe the real condition clearly.
Thank you for solving them easily and for your overall positive feedback — it helps us improve.
If you need anything else, feel free to contact us.

Rated 1 out of 5 stars

Partan sold me a collision damaged rear…

Partan sold me a collision damaged rear seat belt for Toyota Corolla. I have since then contacted the company, trying to work out a resolution. I have presented them with the option to cover the expence of refurbishing the seat belt. It's been a week and I still haven't been contacted back. I am hoping for a positive outcome. If there is such, I'll come back and revise my review.

6 February 2026
PARTAN logo

Reply from PARTAN

Dear Kamen,
Thank you for your review and for allowing us the opportunity to address your concern regarding the rear seat belt.
We sincerely apologize for the delay in responding.
Our support team has now fully resolved the matter, and you should have received an email from us with the details. We hope the resolution will be acceptable to you.
Should you need any further assistance, please feel free to contact us directly.
We appreciate your patience and value your feedback.
Best regards,
Partan Customer Support Team

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