Parkos Reviews 1,271

TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

We chose Take and Go because they allowed a 5 week stay. They were absolutely terrible. They say contact us 15m before being at the chosen location (salidas) and they took nearly an hour to show up. E... See more

Rated 5 out of 5 stars

Reasonable price, easy to find, great service when dropping car off. On arrival back into airport called them, they told me to go to meet and greet and was there within 10mins, great service all round... See more

Company replied

Rated 5 out of 5 stars

All went to plan, and a prompt service to/from the airport terminal. Good pricing. Only observations would be, we missed the turning for the car park on arrival (our fault we drove past) as didn't no... See more

Rated 5 out of 5 stars

Fantastic service from start to finish! Danny was incredibly professional, friendly, and efficient, making the whole process smooth and stress-free. Drop-off and pick-up were quick, and everything was... See more

Company details

Written by the company

Compare, book and park carefree at the airport.


Contact info

  • Boumaboulevard 77, 9723 ZS, Groningen, Netherlands

  • parkos.co.uk

3.8

Great

TrustScore 4 out of 5

1K reviews

5-star
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Rated 1 out of 5 stars

Take and Go make you wait a long time

We chose Take and Go because they allowed a 5 week stay. They were absolutely terrible. They say contact us 15m before being at the chosen location (salidas) and they took nearly an hour to show up. Each call they said "10m llegamos" but it was incredibly frustrating. When they arrived they actually said they were delayed because we didn't speak Spanish correctly. They didn't even have the decency to apologise for being late and continually giving us a 10m ETA. Appalling behaviour.

1 August 2025
Unprompted review
Rated 1 out of 5 stars

Not trustworthy

Not trustworthy. ‘We’re just a middleman’, they say when things go bad. Meet and greet provider booked through Parkos was absolute shambles, a scam. Damaged my car and told me to repair under my own insurance. Also complete drain my fuel tank and drove unexplained number of miles. Parkos ignored complaints and happily lists them as trusted partner. Never again.

5 May 2025
Unprompted review
Rated 1 out of 5 stars

Terrible

Used meet and greet service at LHR when car was returned found items on passenger seat from glove box. Thought it a bit strange, then discovered my CDs were missing, sunglasses, portable tyre inflator and most disturbing the wheel nuts!
Called several times and got nowhere, they ended up blocking my number.
Contacted PARKOS and they stated you should not leave valuables in the car, no apologies, nothing.
Asked if the matter would be investigated they stated they would pass it back to the manager of the LHR branch. Have heard nothing.

5 June 2025
Unprompted review
Rated 3 out of 5 stars

Company was ok

Company was ok.
Charged £10 extra for gate fee which i didn't expect.
Was told it is in small print!

30 May 2025
Parkos logo

Reply from Parkos

Hello Jonathan,

Thank you for your feedback. We understand that the £10 gate fee may have come as a surprise. Please note that this information is clearly provided on our website during the booking process as well as in the confirmation email sent after your reservation. We encourage all our customers to review these details to ensure full transparency.

We appreciate your comments and hope the rest of your experience was satisfactory.

Best regards,
The Parkos Team

Rated 4 out of 5 stars
Parkos logo

Reply from Parkos

Hello Linda,
Thank you for your review! We're happy to hear you were pleased with the price, location, and the staff. We'll make sure to pass your kind words along to the parking provider.
Warm regards – The Parkos Team

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. No issues at all. 5*

11 June 2025
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Reply from Parkos

Hello Angel,
Thank you for your kind words. We’re very glad to hear that everything went smoothly from start to finish.
Wishing you a wonderful day – The Parkos Team

Rated 3 out of 5 stars

Parking

Hello, after I already paid for parking for a 7-day stay, why did I have to pay again when picking up and dropping off the car at the airport?

8 June 2025
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Reply from Parkos

Hello Tihomir,

Thank you for your message. The additional payment upon pick-up and drop-off may be related to extra service fees, such as shuttle transfers between the parking lot and the airport or specific handling charges. These details are clearly outlined on our website and in your booking confirmation.
Thank you for understanding,

Best regards,
The Parkos Team

Rated 5 out of 5 stars

Reasonable price

Reasonable price, easy to find, great service when dropping car off. On arrival back into airport called them, they told me to go to meet and greet and was there within 10mins, great service all round and would definitely use again and highly recommend x

30 May 2025
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Reply from Parkos

Hello Mandy,
We’re so pleased to hear that the process was smooth and convenient for you both at drop-off and pick-up. Thank you for your recommendation!
Warm regards – The Parkos Team

Rated 5 out of 5 stars

Affordable price,easy acces to…

Affordable price,easy acces to service.I would recommend everyone.

7 June 2025
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Reply from Parkos

Hello Mandy,
We’re so pleased to hear that the process was smooth and convenient for you both at drop-off and pick-up. Thank you for your recommendation!
Warm regards – The Parkos Team

Rated 5 out of 5 stars

Excellent service

Parkos at pollards farm estate is great! Really easy to find and friendly drivers , no issues at all. Pickup was easy would definetely recommend. John our pickup driver was friendly and chatty , super customer service .

2 June 2025
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Reply from Parkos

Hello Michelle,
Thank you for your lovely review. We’re glad to hear the service at Pollards Farm Estate went well and that John made your return pleasant. We’ll be sure to share your compliments with the parking provider.
Have a great day – The Parkos Team

Rated 5 out of 5 stars

Could not fault

Could not fault, the service was quick and excellent.

3 June 2025
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Reply from Parkos

Hello Gareth,
Thank you for the great feedback. We’re delighted the service was quick and met your expectations.
Wishing you all the best – The Parkos Team

Rated 4 out of 5 stars

Very easy to find and park

Very easy to find and park, no hassle. The bus stop was 5 min away across the busy street and it was raining… but we didn’t mind, really good value for money. We took the public bus to the terminal £1.65 each way.

3 June 2025
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Reply from Parkos

Hello Racha,
Thank you for sharing your experience. We’re glad to hear you found the parking process easy and appreciated the value for money. We understand that the bus stop distance and weather conditions can be inconvenient, and we appreciate your understanding.
Wishing you a lovely day – The Parkos Team

Rated 5 out of 5 stars

Gatwick car park service

I dropped the car in the car park. They well quick to meet us. They dropped us in there minibus at the airport, showed us where to wait for them on our return. The instructions were clear and were on time we did not have to wait long to be picked up

30 May 2025
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Reply from Parkos

Hello Mr. Mpozembizi,
We’re happy to hear everything went according to plan and that the shuttle instructions were clear. Thank you for taking the time to share your experience.
Kind regards – The Parkos Team

Rated 5 out of 5 stars

Close proximity to Gatwick terminals

Nice looking, ordinary, car park on a business estate with plenty of space. One stop from South terminal, two from the North. Frequent local buses. Good price compared to others.

2 June 2025
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Reply from Parkos

Hello Lynn,
Thank you for your detailed feedback. We’re glad you found the car park convenient and well-located.
We hope to assist you again in the future – The Parkos Team

Rated 5 out of 5 stars

Highly recommended

Highly recommended. Perfect staff. I will back 100%

2 June 2025
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Reply from Parkos

Hello Kamil,
Thank you for your recommendation and kind words about the staff. We’ll pass your feedback along to the parking team.
Have a lovely day – The Parkos Team

Rated 5 out of 5 stars

Excellent

Excellent friendly service & would definitely use this company again

12 May 2025
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Reply from Parkos

Hello Jason,
Thank you for your review! We’re glad to hear the service was friendly and that you'd consider booking again.
All the best – The Parkos Team

Rated 5 out of 5 stars

Not that easy to find but once found

Not that easy to find but once found, everything was OK.

30 May 2025
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Reply from Parkos

Hello Radu,
Thanks for your feedback. We're glad to hear everything went smoothly once you arrived, and we’ll take your comments about signage into account.
Warm regards – The Parkos Team

Rated 4 out of 5 stars

Generally great service

Generally great service, let down this time by 20 minute wait for car on return.

24 May 2025
Parkos logo

Reply from Parkos

Hello MW,
Thank you for your review. We're glad to hear you were generally satisfied with the service, though we regret the wait time on your return. We’ll pass your feedback to the parking provider to help improve the experience.
Wishing you a pleasant day – The Parkos Team

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