A well deserved 5 star for Jo and the team so helpful and so friendly but also the best prices. We set up a new business insurance for a stater business but also added our other business of 35 years... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very helpful. Loyalty pays off – they remember you — After the first few years, they’ve built up my full history. Renewals are super straightforward; they pull up my old policy, and factor in m... See more
Company replied
Thank you Park Insurance for handling a claim against us, which would have completely drained our resources as a micro business. They handled everything carefully, the timelines were very long, but e... See more
Company replied
I appreciate the smooth flow of communication without any pressure to buy anything. Also, they send gentle reminders way before deadlines, which is very much appreciated as I'm a very busy person. Las... See more
Company replied
Company details
Written by the company
Family Owned Insurance Brokerage
Contact info
United Kingdom
- parkinsurance.co.uk
4.8
Excellent
96 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
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Reply from Park Insurance
Thank you for your review
Reply from Park Insurance
Thank you for your review
Very good company they look after all…
Very good company they look after all are business insurance will not go anywhere else
27 March 2025
Reply from Park Insurance
thank you for the kind words.
Resonsive and informed broker
Resonsive and informed broker. Provided access to underwriter that understands charities like us and their insurance needs. Provided cover at good price.
21 March 2025
Reply from Park Insurance
Paul Thank you very much for your kind words, we do try our best.
All in all a very good experience
All in all, a very good experience.
Very knowledgable and helpful, gave clear and detailed answers to any queries.
All arranged very quickly
5 March 2025
Reply from Park Insurance
Thanks for your amazing review
Quick and easy
Quick, easy, and very friendly. Highly recommended company. Makes a pleasant change.
5 March 2025
Reply from Park Insurance
Glad to hear you enjoy working with us
Park insurance review
We have been clients with Park Insurance for many years now. Claims have always been dealt with in a professional and swift manor. Staff are always very courteous and happy to help with any questions that may arise. A++ would recommend
6 March 2025
Unprompted review
Reply from Park Insurance
Thank you for your kind words
We have dealt with Park Insurance for…
We have dealt with Park Insurance for many years.
Reliable firm
4 March 2025
Reply from Park Insurance
That is Great To Hear Thank you
Very helpful and value for money
1 March 2025
Reply from Park Insurance
Glad you are happy with our services
Ben Hooper was exceptional when it came…
Ben Hooper was exceptional when it came to finding the most competitive insurance for me. Park Insurance will always be my first port of call whilst he is still there!
3 March 2025
Reply from Park Insurance
Ben is a graduate on a work placement but he has been a great asset so thank you for your kind words it will build his confidence
"They're on the other line at the…
"They're on the other line at the moment, I'll get them to call you back."
Never happened.
Why publish a phone number if you can't be bothered with (new) customers?
23 September 2024
Unprompted review
Reply from Park Insurance
I am sorry you had a bad experience we do get extremely busy at times.
amazing with my quote fast and…
amazing with my quote fast and efficient will continue with them also very understanding
12 May 2022
Unprompted review
Reply from Park Insurance
Thank you for your kind words.
Avoid
Wow, to slow to quote. Chased 4 times and eventually told them I wasn’t interested when I got lied to that “I’ve sent it and text you ages ago” no email and the text came through when when you spoke to me…..it’s time stamped ! You verbal quote was over £300 ! More than triple other quotes
16 February 2022
Unprompted review
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