Park Insurance Reviews 

96
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, patient, and friendly, ensuring that every interaction remains pleasant, professional, and entirely focused on the client. Many people note that the knowledgeable advisors provide clear guidance, taking the time to explain policy details thoroughly and matching coverage to unique requirements. A few other people also felt that the thoughtful phone call reminders and remarkably prompt document delivery made managing annual renewals completely seamless. Consumers consistently emphasize the highly competitive pricing and exceptional value for money, mentioning that dedicated agents work hard to secure the best possible deals.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting fast, professional assistance and... See more

Customer service

Consumers find customer service to be exceptionally helpful, efficient, and friendly. Reviewers frequently... See more

Staff

Customers report extremely positive experiences with staff, highlighting helpful, friendly, and professional... See more

Price

Reviewers highlight positive aspects of price, noting that rates remain consistently competitive over the... See more

Value for money

Reviewers express high satisfaction with value for money, highlighting considerable savings and the best... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very helpful. Loyalty pays off – they remember you — After the first few years, they’ve built up my full history. Renewals are super straightforward; they pull up my old policy, and factor in m... See more

Company replied

Rated 5 out of 5 stars

A well deserved 5 star for Jo and the team so helpful and so friendly but also the best prices. We set up a new business insurance for a stater business but also added our other business of 35 years... See more

Company replied

Rated 5 out of 5 stars

I appreciate the smooth flow of communication without any pressure to buy anything. Also, they send gentle reminders way before deadlines, which is very much appreciated as I'm a very busy person. Las... See more

Company replied

Rated 5 out of 5 stars

Thank you Park Insurance for handling a claim against us, which would have completely drained our resources as a micro business. They handled everything carefully, the timelines were very long, but e... See more

Company replied


Company details

  1. Insurance Agency
  2. Insurance Broker
  3. Insurance Company

Written by the company

Family Owned Insurance Brokerage


Contact info

4.8

Excellent

TrustScore 5 out of 5

96 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.8

All reviews

(96)

61 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good Service

Always available to talk or answer emails. Transactions are made easy and staff are always helpful.

1 May 2026
Unprompted review
Park Insurance logo

Reply from Park Insurance

We’re delighted you had a positive experience with us. Thank you again for your review and for choosing Park Insurance.

Rated 5 out of 5 stars

Like no other companies we have ever…

Like no other companies we have ever used, I run Russells Circus with a large fleet of vehicles, they are keen to learn our needs, our company is constantly changing its fleet which they make so simple for us, we buy trucks, and one quick phone call they have us covered, we certainly would not go with anyone else

28 April 2026
Unprompted review
Park Insurance logo

Reply from Park Insurance

Thank you for your support and kind comments. We really value your feedback and custom.

Rated 5 out of 5 stars

I was put in the direction of Park…

I was put in the direction of Park Insurance quite a few years ago, I was after a specific specialist insurance policy. Park Insurance was the only ones to help, and secure the exact policy I needed. I have never looked back, and with the professional and friendly service why would I.

28 April 2026
Unprompted review
Park Insurance logo

Reply from Park Insurance

We’re delighted you had a positive experience with us. Thank you again for your review and for choosing Park Insurance.

Rated 5 out of 5 stars

Park insurance is first class in all aspects

Park insurance is first class

Always happy to help you no matter what all the team all the time wouldn’t hesitate to recommend them the always will get 5 stars from me .

24 June 2025
Unprompted review
Park Insurance logo

Reply from Park Insurance

Thank you for your wonderful feedback. Providing excellent service is very important to us, so it’s great to hear we delivered.

Rated 5 out of 5 stars

Always competitive and available to…

Always competitive and available to discuss
And help with a very diverse product range

1 March 2026
Unprompted review
Park Insurance logo

Reply from Park Insurance

Thank you for the excellent review. We’re delighted that you were happy with the service provided by our team.

Rated 5 out of 5 stars

Trouble free comprehensive service

Trouble free comprehensive service from people who understand my business and care about getting me the right cover.

20 April 2026
Unprompted review
Park Insurance logo

Reply from Park Insurance

We really appreciate you taking the time to share your experience. Thank you for choosing us.

Rated 5 out of 5 stars

Excellent service

Excellent service. Everybody I spoke with or emailed was extremely helpful, friendly and super efficient in their work.

10 April 2026
Unprompted review
Park Insurance logo

Reply from Park Insurance

Thank you for your lovely review. We’re committed to delivering a personal and professional service, so this is great to hear.

Rated 5 out of 5 stars

new business

new business - no probles so far in setting up the policy

10 April 2026
Unprompted review
Park Insurance logo

Reply from Park Insurance

Thank you for the 5 stars. We’re thrilled you were happy with our service and look forward to helping again in the future.

Rated 5 out of 5 stars

Quality Service

I have used Park Insurance services for 5 years and I have always found them fair, easy to deal with and quick to respond to enquires. Their team are highly experienced and professional. I would highly recommend them for all your insurance needs.

8 April 2026
Unprompted review
Park Insurance logo

Reply from Park Insurance

It’s wonderful to hear such positive feedback. Thank you for taking the time to leave us a review.

Rated 5 out of 5 stars

I have used this company for many years…

I have used this company for many years for my public liability insurance. Im always reminded before it's due and if I ring them about a quiere its sorted quickly. I now have my house insurance with them. The members of staff I've talked to over the years are always very nice and helpful, plus they do get back to you when things are sorted.

1 April 2026
Unprompted review
Park Insurance logo

Reply from Park Insurance

Thank you for your lovely review. We’re committed to delivering a personal and professional service, so this is great to hear.

Rated 5 out of 5 stars

Excellent service…

Responsive to requests and competitive with their quote.

31 March 2026
Unprompted review
Park Insurance logo

Reply from Park Insurance

We’re delighted to hear you had such a positive experience. Thank you for your trust and support.

Rated 5 out of 5 stars

Great honest customer service

9 March 2026
Unprompted review
Park Insurance logo

Reply from Park Insurance

Thank you so much for your kind review. We really appreciate your support and are delighted you had a positive experience with our team.

Rated 5 out of 5 stars

Great customer service

Great customer service. I used Park Insurance for Home and Travel and the team are very friendly and helpful.

24 February 2026
Unprompted review
Park Insurance logo

Reply from Park Insurance

Great to hear we are exceeding expectations,

Rated 5 out of 5 stars

Great communication when needed

I have used the services of Park Insurance for the past 4 or 5 years. Good cover, great communication. I have never had to make a claim, but have confidence in them from all my dealings with them so far.

2 February 2026
Unprompted review
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Reply from Park Insurance

Rosemary thank you for your review glad to see you been a customer for several years.

Rated 5 out of 5 stars

Good company

Helpful staff and good policies available with a good price

20 February 2026
Unprompted review
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Reply from Park Insurance

Thanks for kind words Kate,

Rated 5 out of 5 stars

Alan was amazing

Alan was amazing. The conversation was longer than some brokers but it did also save me £1500, so well worth the time and the service level was amazing! Not to mention the quality of insurance cover

4 February 2026
Unprompted review
Park Insurance logo

Reply from Park Insurance

That's really great to hear. Alan is fairly new to us and already proving to be excellent with our customers, which is the service we want to be known for.

Rated 5 out of 5 stars

Park were so quick to send documents…

Park were so quick to send documents through and set up my insurance. My one day cover was speedily in place ready for a very significant opportunity for me. I am very pleased with their advice and support and will recommend their services to any colleagues facing similar situations.

9 February 2026
Unprompted review
Park Insurance logo

Reply from Park Insurance

Thanks Nigel, it makes me happy knowing we are doing things right.

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