Be careful—don't sign up on this site; it's a scam run by thieves. Action needs to be taken against these crooks, and they should be monitored more closely. I think we should all file complaints with... See more
Company replied
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See what reviewers are saying
Had account for many years. Very good variety of in-play markets at competitive odds. Deposits are straightforward and withdrawals to Visa are very fast, usually instant. Solid UK bookmaker
Company replied
Withdrawal unreceived Hi team Parimatch id :437189516 Ticket no ; #44982042 On oct 08 2025 12000inr my payment was still not credited to my account I have sent all the bank statement upto date b... See more
Company replied
Great offers amazing cash out options and also great costumer service and support and never issues on the app anytime of the day
Company details
- Gambling House
- also in
- Betting Agency
- Casino
- Gambling Service
- Online Casino or Bookmaker
- Online Sports Betting Vendor
Written by the company
Parimatch is a leader in online sports betting, gaming, and entertainment. We’re experts in sports betting and you can rely on us to have a wide range of betting markets and competitive odds for the sports you follow. Whether your game is football, golf, or tennis, or if you follow Formula 1, boxing, greyhounds or horses, we’ve got you covered.
Contact info
Suite 2, World Trade Center, Bayside Road, GX11 1AA, Gibraltar, Gibraltar
- help@parimatch.co.uk
- parimatch.co.uk
You should know
2.8
Average
653 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 49% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
There was an issue with the welcome…
There was an issue with the welcome offer, I spoke with Jim the operator who quickly resolved the problem.
5 stars!
20 May 2025
Unprompted review
Reply from PARIMATCH.co.uk
Thank you for your lovely review, we will be sure to pass this on to Jim as well! If you should ever need any further assistance, please don't hesitate to get back in touch.
Great service!
My bad,made a mistake with the sign up offers so contacted Levente at customer help and he resolved my issue very fast and with no hassle whatsoever. Brilliant service…. Cant recommend highly enough.
17 May 2025
Unprompted review
Reply from PARIMATCH.co.uk
Thank you for your lovely review Ash, we will be sure to pass this on to Levente as well! If you should ever need any further assistance, please don't hesitate to get back in touch.
Had an issue with sign up offer Gina…
Had an issue with sign up offer Gina was polite and helpful and managed to resolve my issue without any fuss
15 May 2025
Unprompted review
Reply from PARIMATCH.co.uk
Thank you for your lovely review Ryan, we will be sure to pass this on to Gina as well! If you should ever need any further assistance, please don't hesitate to get back in touch
Katherine was amazing
Katherine was amazing . Explained to her my problem and was sorted in under 3 minutes. Fantastic customer service 5⭐️
15 May 2025
Unprompted review
Reply from PARIMATCH.co.uk
Thank you for sharing your experience! We're glad Katherine was able to resolve your issue quickly and efficiently. We'll be sure to pass along your feedback to her. Have a lovely rest of your day!
Great service Gina was great help 10/10
14 May 2025
Unprompted review
Reply from PARIMATCH.co.uk
Thank you for sharing your experience! We're glad Gina was able to resolve your issue quickly and efficiently. We're happy to have been able to assist. We'll be sure to pass along your feedback to her.
Benedicta was a great help
Benedicta was a great help, quick to respond, polite and professional.
14 May 2025
Unprompted review
Reply from PARIMATCH.co.uk
Thank you for sharing your experience! We're glad Bene was able to resolve your issue quickly and efficiently. We're happy to have been able to assist. We'll be sure to pass along your feedback to her.
Gina was incredibly helpful!!
14 May 2025
Unprompted review
Reply from PARIMATCH.co.uk
Thank you for sharing your experience! We're glad Gina was able to resolve your issue quickly and efficiently. We're happy to have been able to assist. We'll be sure to pass along your feedback to her.
Jim helped me with a problem i had over…
Jim helped me with a problem i had over a 3 bet that I had 2 msg twice over but Jim sorted quicky for me cheers
8 May 2025
Unprompted review
Reply from PARIMATCH.co.uk
Thank you for sharing your experience! We're glad Jim was able to resolve your issue quickly and efficiently. We're happy to have been able to assist. We'll be sure to pass along your feedback to him. Have a lovely rest of your day!
5 star Jim
Spoke with Jim today regarding a new sign up. He was clear, fast and ensured he had answered all the questions he could and pointed me in the direction to get the answers he didn’t know. Refreshing customer service.
8 May 2025
Unprompted review
Reply from PARIMATCH.co.uk
Thank you for your feedback! We're delighted to hear that Jim provided clear and efficient assistance regarding your sign-up. We appreciate your kind words, and we will be sure to pass them along to him. Take care, and have a lovely rest of your day!
Steve was fantastic
Steve was fantastic. Resolved my issue within 5 mins. Im happy. Thankyou Steve.
6 May 2025
Unprompted review
Reply from PARIMATCH.co.uk
Thank you for your 5* review, It is greatly appreciated. We will be sure to pass this feedback along to Steve for you. Should you require any further assistance, please do not hesitate to contact us.
The site didn't work anymore for me and…
The site didn't work anymore for me and my money still there , i feel disappointed really
30 April 2025
Unprompted review
Reply from PARIMATCH.co.uk
Please contact us on help@parimatch.co.uk, and we will be happy to check this for you.
Great customer service
Great customer service , great response time and quick resolution . One of the best
Jim was great
4 May 2025
Unprompted review
Reply from PARIMATCH.co.uk
Thank you for your 5* review, It is greatly appreciated. We will be sure to pass this feedback along to Jim for you. Should you require any further assistance, please do not hesitate to contact us.
Had to contact live chat to sort out a…
Had to contact live chat to sort out a bonus. Pablo sorted everything out quickly and efficiently. Great work
1 May 2025
Unprompted review
Reply from PARIMATCH.co.uk
Thank you for your 5* review, It is greatly appreciated. We will be sure to pass this feedback along to Pablo for you. Should you require any further assistance, please do not hesitate to contact us.
Levente was very helpful and polite.
Levente was very helpful and polite and quickly dealt with my query. Excellent service!
30 April 2025
Unprompted review
Reply from PARIMATCH.co.uk
Thank you for your 5* review, It is greatly appreciated. We will be sure to pass this feedback along to Levente for you. Should you require any further assistance, please do not hesitate to contact us.
Gina was a great help.top service a…
Gina was a great help.top service a great asset
29 April 2025
Unprompted review
Reply from PARIMATCH.co.uk
Thank you for your 5* review, It is greatly appreciated. We will be sure to pass this feedback along to Gina for you. Should you require any further assistance, please do not hesitate to contact us.
Great support and great offers…
Great support and great offers available , gina helped a lot
20 April 2025
Unprompted review
Reply from PARIMATCH.co.uk
Thank you for your 5* review, It is greatly appreciated. We will be sure to pass this feedback along to Gina for you. Should you require any further assistance, please do not hesitate to contact us.
Scam Scam Scam
I’m really disappointed that I haven’t received my birthday or anniversary bonuses yet. I’ve been a regular and loyal user, and honestly expected better.
I have completed 5 years in parimatch and i expect token of appreciation.
What’s more frustrating is that other platforms like Dafabet and 1XBet offer 10,000 INR as a birthday bonus and 5,000 INR as an anniversary bonus without any hassle. It’s hard not to compare when I’m being ignored here despite my continued engagement with Parimatch.
Please let me know why these bonuses were not credited.
It was promised last week from Hansi and vedanth that after 6 days I'll be getting the freebet, it never happened.
How can your employee forced me to cancel my own bonus, I do have proof. And without conclusion chat support people are ending chat. I have given one ratting in forum and given negative feedback.
All made payment inside parimatch app and my amount as been deducted and same reflecting in my bank account and your support team easily say it's wrong upi and we should not question them. Same macro just cut copy paste, and wait time is more than hours sometime
As a vip player who played over long year and deposited in lakhs, with all my experience I'm saying you please don't choose parimatch. If you need to play, there are many geniue sites like dafabet and 1xbet and others. Please don't play in parimatch. #parimatch
2 April 2025
Unprompted review
Reply from PARIMATCH.co.uk
We are sorry to hear about your situation; however, I'm afraid we don't have access to Parimatch India accounts.
We are run separately from them, Parimatch UK is operated by BV Gaming, whereas Parimatch India is operated by Castianes B.V. (reg. number 159965).
We are a different company altogether and have no affiliation with their website. I advise contacting the Indian Gambling Authority if Parimatch India isn't supporting you as you believe they should.
Can you please remove the Review as this has nothing to do with Parimatch Uk.
Gemma :) very helpful :) 5 STAR
16 April 2025
Unprompted review
Reply from PARIMATCH.co.uk
Thank you for your 5* review, It is greatly appreciated. We will be sure to pass this feedback along to Gemma for you. Should you require any further assistance, please do not hesitate to contact us.
Customer service from Jim = class
Customer service from Jim = class. Prompt and very good at his job.
16 April 2025
Unprompted review
Reply from PARIMATCH.co.uk
Thank you for your 5* review, Ethan, It is greatly appreciated. We will be sure to pass this feedback along to Jim for you. Should you require any further assistance, please do not hesitate to contact us.
Very good and Quick help and fair of…
Very good and Quick help and fair of course:)
11 April 2025
Unprompted review
Reply from PARIMATCH.co.uk
Thank you for your 5* review Adrian, we appreciate it! If you should ever need any assistance, please don't hesitate to contact our dedicated Customer Service team who will be happy to assist!
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