PARIJAN Reviews 

594
TrustScore 1.5 out of 5

1.7

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Review summary

Created with AI, based on recent reviews

Considering 257 reviews, most reviewers were let down by their experience overall. Many customers found the quality of products to be poor, with materials often described as cheap and not matching the online descriptions. Reviewers frequently reported issues with their orders, including incorrect items, missing labels, and significant delays in shipping or non-delivery. The return policy and refund process were major sources of frustration, with many struggling to return items, receive return labels, or get their money back. Customers also noted that the sizing was often inaccurate, leading to items not fitting as expected. However, some people were satisfied with the quality of certain products, particularly T-shirts and pullovers, and appreciated the fit of the trousers.

What people talk about most

Product

Customers had ambiguous experiences with product quality, with many expressing significant disappointment,... See more

Quality

People report negative experiences with quality, with many reviewers expressing disappointment and stating... See more

Order

Clients share negative opinions on order, with many reviewers expressing significant dissatisfaction... See more

Return policy

Reviewers highlight negative aspects of return policies, with many reporting difficulties in returning items... See more

Refund

Customers consistently note negative experiences with refund. Many reviewers report that the company refuses... See more

Reviews shaping this summary

Rated 2 out of 5 stars

First of all, the quality of the goods is quite poor. The materials look very cheap, and the clothes actually look worse than in the photos. I would say the pants are like plastic. In my opinion, thi... See more

Rated 1 out of 5 stars

1- Las prendas no llevan etiqueta, ni indican la talla. 2- Compré dos jerséis de la talla M, y uno me va perfecto, y el otro muy pequeño. 3- Después de un mes de haber solicitado un cambio po... See more

Rated 1 out of 5 stars

I ordered packs of pullovers as the price seemed good. When they arrived, the quality was really poor. I contacted customer services to get a full refund and after offering a 10%, 15%, 20% and 3... See more

Company replied

Rated 1 out of 5 stars

Shocking business - absolute scam. It is so obvious they are just buying everything in from a cheap supplier in Asia - hence the 6 weeks delivery time where they are obviously sea freighting the items... See more


Company details

Written by the company

Born from the vision of fashion designers, PARIJAN blends timeless luxury with modern sophistication—where high-quality craftsmanship meets effortless elegance.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

594 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 23% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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1.7

All reviews

(594)

381 reviews in the last 12 months

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Rated 1 out of 5 stars

NON DELIVERY OF ORDER

A complete fake company. I ordered and paid for some shoes on FB and never received the product. I just got very regular emails saying it was on its way and blaming the delivery service. When I asked for my money back, I did not even get that. They promised it, but it never came.

DO NOT ORDER FROM THE COMPANY

27 October 2025
Unprompted review
Rated 1 out of 5 stars

Really wish I knew about this site…

Really wish I knew about this site before falling into the scam! I have encountered a similar issue to what the majority of the comments are describing in here (Delayed shipment + lack of response + bad quality). I reported their Instagram account & so should you

25 October 2025
Unprompted review
Rated 1 out of 5 stars

Negative shopping experience

One of the company owners DM me to ask me to remove my review.

I received a refund so I removed the review.

I am not removing the one star though as I had 6 weeks of pestering for my money back. This is the worst online shopping experience that I have ever experienced.

24 October 2025
Unprompted review
Rated 1 out of 5 stars

I would say this has been the worst…

I would say this has been the worst company I have ever purchased something from. The order was shipped after a month from the purchasing day and after that its been two weeks without any update on the tracking number.

And the customer support team keep saying the same thing your package is on the way. I do not have the possibility to place 0 stars because I would have put that instead.

16 October 2025
Unprompted review
Rated 1 out of 5 stars

SCAM! DON'T BUY

They took 2 month to ship goods and required me to pay 28€ to return the shoes. They received the shoes as proven by FedEx but stall and don't refund for 60 days now. I am taking legal action and my lawyer noted that they don't really care as they are actually sitting in China - not Paris! Its a virtual office shared with restaurants and law firms in Paris, while actual China-based dropshipping operations source cheap goods falsely marketed as "Parisian luxury"

16 July 2025
Unprompted review
Rated 1 out of 5 stars

Avoid at all cost

Worst experience. Ordered to try ahead of a trip, and they couldn’t fulfill for weeks. Asked to cancel and they declined. Delivery will now be when I’m out of town for a month. Avoid at all cost.

27 September 2025
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam
This company is a scam!
I’ll sue them. Write me if you want to join IG:altineel - email cant be given

Ive placed an order almost 2 months ago. They sent it out after 2 weeks. The quality of the products were very low compared to what you’ve paid. Furthermore there were no size tag on them and of course even though Ive ordered size L, they were so small and since there is no tag one cannot identify ( no idea how they knew it was L). BUTT It actually starts from here when you want to return. First of all the return process is so annoying, they want you to take a picture of products and send them etc. Eventually I sent them and I checked it out. They arrived them at 03.10.2025. Since then I never heard from them, they dont reply and process my refund…

15 October 2025
Unprompted review
Rated 1 out of 5 stars

Endless waiting and shipping times

There’s no way to know for sure when your packages will arrive. In my case, two separate packages showed up one after the other more than a month after I placed my order. Only part of my order arrived; the rest is still pending because it’s out of stock.
I ordered two identical dresses in different colors, same size, but they have different measurements. On top of that, one of them wasn’t even stitched properly.
They claim to guarantee quality products, but I wasn’t home when the package arrived and was contacted by “Shein” customer service. I never intended to buy from Shein, but okay.
One of the clothes is fine, it fits well, but overall that’s not enough for what you pay. The service is slow and unreliable, which really discourages you from purchasing again. It’s a real shame. In the meantime, I’m still waiting for the remaining items...

13 October 2025
Unprompted review
Rated 1 out of 5 stars

Terrible quality and service

The products didn't look like they did on the website so I then placed a return where they sent me a form etc. I returned it with a royal mail tracking number and they have stopped replying and won't process my refund. Terrible quality and service.

13 September 2025
Unprompted review
Rated 1 out of 5 stars

They scammed me

They scammed me, i paid but they didn’t send anything, if you had the same problem please contact me privately i am working with my lawyer to close their profiles and website from shopify, report to Instagram the profile and to shopify the website, send me a private message and i will work on it for free

12 October 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam! Finally received my parcel after 4 weeks. 2 out of the 3 items arrived, both shocking quality asked for a return for a refund and now won’t accept my return request. Not answering back to the 4 emails I have also sent either. Stay well clear, a massive scam.

7 October 2025
Unprompted review
Rated 1 out of 5 stars

!!!Scammer

!!!Scammer, please be careful!!!!

this is a classic scam pattern. They lure new buyers in, reply fast before you pay, then ghost you afterward. Since you already placed an order and they disappeared, pretending to be a new customer can be a tactic to force them to respond but scammers rarely refund willingly.

After I made a payment they ghosted me, but they still replied to my friend who was pretending to be a new customer

2 October 2025
Unprompted review
Rated 1 out of 5 stars

My order never arrived got an email…

My order never arrived got an email from Parijan to say sorry because they don t have the product yet so they give me a small discount voucher , The products are low quality with mid quality price don't BUY IT RUN

29 September 2025
Unprompted review
Rated 1 out of 5 stars

This is not a real brand

This is not a real brand, just cheap products from China with the tags cut off. The items look completely different from the photos. The delivery took a very long time, and the quality is terrible — definitely not worth the price. There’s nothing that sets these products apart from regular Chinese goods, except the inflated price.

22 September 2025
Unprompted review
Rated 1 out of 5 stars

Would avoid - poor quality, nightmare to return

Clothes aren’t of great quality, lots of marketing hype but the product then doesn’t match up to the idea of quality that they’re portraying.

Returns have been an utter nightmare after not agreeing with the quality of goods, I was initially offered 15% off instead of a return. Had to escalate for a return and now it’s been over 4 weeks since that was done with no money returned.

Wouldn’t recommend, not trustworthy.

18 July 2025
Unprompted review
Rated 1 out of 5 stars

Extremely untrustworthy company

Extremely untrustworthy company. I cancelled my order immediately and received written confirmation, yet they shipped it anyway. The return has been with them since September 1st, but they are refusing to issue the legally required refund, hiding behind excuses.

Even worse, in the PayPal dispute they submitted a tracking number that actually proves they already received the return — clearly hoping PayPal won’t notice. Fortunately, I paid with PayPal, and my lawyer (covered by legal insurance) is already prepared to take action if this is not resolved.

Avoid this seller at all costs.

Edit: PayPal decided the case in my favor within just 25 minutes!

1 September 2025
Unprompted review

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