PARIJANReviews 

590
TrustScore 1.5 out of 5

1.7

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Review summary

Created with AI, based on recent reviews

Considering 257 reviews, most reviewers were let down by their experience overall. Many customers found the quality of products to be poor, with materials often described as cheap and not matching the online descriptions. Reviewers frequently reported issues with their orders, including incorrect items, missing labels, and significant delays in shipping or non-delivery. The return policy and refund process were major sources of frustration, with many struggling to return items, receive return labels, or get their money back. Customers also noted that the sizing was often inaccurate, leading to items not fitting as expected. However, some people were satisfied with the quality of certain products, particularly T-shirts and pullovers, and appreciated the fit of the trousers.

What people talk about most

Product

Customers had ambiguous experiences with product quality, with many expressing significant disappointment,... See more

Quality

People report negative experiences with quality, with many reviewers expressing disappointment and stating... See more

Order

Clients share negative opinions on order, with many reviewers expressing significant dissatisfaction... See more

Return policy

Reviewers highlight negative aspects of return policies, with many reporting difficulties in returning items... See more

Refund

Customers consistently note negative experiences with refund. Many reviewers report that the company refuses... See more

Reviews shaping this summary

Rated 2 out of 5 stars

First of all, the quality of the goods is quite poor. The materials look very cheap, and the clothes actually look worse than in the photos. I would say the pants are like plastic. In my opinion, thi... See more

Rated 1 out of 5 stars

1- Las prendas no llevan etiqueta, ni indican la talla. 2- Compré dos jerséis de la talla M, y uno me va perfecto, y el otro muy pequeño. 3- Después de un mes de haber solicitado un cambio po... See more

Rated 1 out of 5 stars

I ordered packs of pullovers as the price seemed good. When they arrived, the quality was really poor. I contacted customer services to get a full refund and after offering a 10%, 15%, 20% and 3... See more

Company replied

Rated 1 out of 5 stars

Shocking business - absolute scam. It is so obvious they are just buying everything in from a cheap supplier in Asia - hence the 6 weeks delivery time where they are obviously sea freighting the items... See more


Company details

Written by the company

Born from the vision of fashion designers, PARIJAN blends timeless luxury with modern sophistication—where high-quality craftsmanship meets effortless elegance.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

590 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 24% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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1.7

All reviews

(590)

378 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Dont buy anything

Dont buy anything, Return is on your cost and cancelation is only within 24 hours they say, i canceled it 30 mins after i ordered.
Service is bullsh**
Scam Business

4 January 2026
Unprompted review
Rated 1 out of 5 stars

Parijan Official – Dropshipping scam / refuses refund

I ordered from Parijan Official after seeing an Instagram ad. The website looked legit, so I spent around $400 on clothes.

About a week later, I started reading reviews and realized it appears to be a Chinese dropshipping store. I also began receiving constant promotional emails and repeated order-delay messages like “we have many orders, your order will be delayed,” etc.

After another 5 days, I emailed them asking to cancel my order. They ignored me for several days, then replied saying my order had been dispatched so they “couldn’t cancel it.” I told them I wouldn’t accept the delivery and wanted a refund. They said okay.

A month after ordering, the package arrived and I refused delivery. But later I received another package delivered as an unmarked AliExpress-style parcel. I only found out it was from Parijan after opening it (I was awaiting another package from AliExpress).

I emailed them again. No reply. After 3 emails they said they would refund me, but they needed time to “process it internally.” Then they stopped responding again.

I sent over 20 emails. After the 25th email they offered me 20% refund if I kept the items. After I refused, they offered 30% refund if I kept the items. I kept pushing for a full refund.

Eventually they sent me a refund request form and said I need to ship the items back to France, but their system shows I’m outside the return window — even though it had only been 15 days since I received the items (not 30+ days).

They are now refusing a refund.

I will be escalating this with my bank and requesting a chargeback. The products are clearly cheap items from China sold at a huge markup. I found the exact same items on AliExpress for less than half the price.

Avoid this site. It’s deceptive dropshipping and they make refunds as difficult as possible. They also push a 15% affiliate program, which tells you everything.

12 December 2025
Unprompted review
Rated 2 out of 5 stars

Quality and terms

First of all, the quality of the goods is quite poor. The materials look very cheap, and the clothes actually look worse than in the photos. I would say the pants are like plastic. In my opinion, this is a Temu or Shein level product.
The second thing is the unreasonably long delivery time between placing the order and receiving the goods.

4 January 2026
Unprompted review
Rated 1 out of 5 stars

Scammers alart

They wrote that in Europe its could take 7 days, which is a lie. I placed my order on December 13 2025, my order didn’t arrive yet, i tried to contact through instagram, lot of time last they gave me this confirmation from Ctt, which is another lie, i tried to contact ctt, they said they didn’t even receive delivery pick up. Check trustpilot before buy from them, they are nothing accept scammers. I just lose 103€. Avoid them

1 January 2026
Unprompted review
Rated 1 out of 5 stars

Terrible quality & even worse customer service

Terrible quality, completely misleading adverts across social media, when you try and return they try and negotiate before being completely ignored. Requested refund on the 10.12.25, they told me not to return, not heard from them since, but still got 2/3 emails a day with offers, avoid this company and keep your money!

10 December 2025
Unprompted review
Rated 1 out of 5 stars

I wouldn’t recommend buying

I wouldn’t recommend buying from Parijan generally. I purchased a small cardigan which turned out to be far too large to be considered a small. The returns process has been very difficult because Parijan really didn’t want to take the item I purchased back and provide me a full refund. After insisting, they allowed me to fill out a returns form which then remained unprocessed for a number of days despite telling me it had been processed. In effect, this withheld the instructions on how to return the item and where to return it to. On the whole, I’ve been rather disappointed with how the company conducts its returns procedures and I don’t really feel able to invest in this brand again. I would recommend other buyers be extremely wary of purchasing from Parijan.

29 December 2025
Unprompted review
Rated 1 out of 5 stars

Don't buy, just some dropshippers that won't refund your money

Bought some items but instantly wanted to cancel my order after seeing the recent reviews. They told me they couldn't cancel it so I had to wait. After I finally got the package after a month I wanted to send it back. They kept telling me to not send it back and that I would get a 20% discount instead. After telling them I really wanted that refund it took them 2 months to finally give me the refund after I sent the package. Don't buy from them it's just a bunch of dropshippers.

10 December 2025
Unprompted review
Rated 1 out of 5 stars

Pathetic service

Pathetic service, no delivery information, bad customer service maybe a scam website. I opened a dispute against them. Not recommended.

14 December 2025
Unprompted review
Rated 1 out of 5 stars

Worst experience possible

7 weeks an 10 emails to receive half of my order.

Bot messages full of apologies but no concrete answer or timeline.

Refund refused despite what they state on their website.

No clue where is the rest of my order.

No tag on the clothes, you don’t know how to wash them or their composition.

30 November 2025
Unprompted review

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