parfumdreams Reviews 

I haven’t received my order yet

Placed my order Its now 2nd January still no delivery of my parcel .Takes too long for delivery

I was fooled into thinking this online retailer was based in the UK, the url was .co.uk however, after I completed the checkout process, I noticed that delivery was almost two weeks. Usually, I wouldn't mind buying from an EU retailer, I'm not some gammon brexit muppty, but this time, I needed the perfume as a gift and the delivery times were way out of scope. Normally you'd know by the url that the retailer isn't UK based because the url reads .com/en or .de/en. I'll know for again. On the flipside, when I contacted the customer service on the freephone number, I was refunded right away without any issues, so top marks for that experience

Sorry for the wrong review.

I have received my parcel. Same as the item I Ordered and even planning to buy another item.
Thank you

Not received package

I was absolutely blown away by the fast paced service I received from perfume dreams.
My order was expected after Christmas delivery. So had to rethink of a tree prezzy.

But what a lovely surprise to have received the perfume which was a Christmas gift,for one of our family members just before Christmas Day.
Thank you so very much for making Christmas Day extra special by your speedy delivery.
Absolutely amazing! I will definitely use Perfume dreams again.

Easy ordering and swift delivery. Will use again.

Very poor customer service product didnt arrive just a box with 1 lipstick in when I ordered a 90ml perfume for Christmas present - not only was Christmas ruined I didn’t get the product ordered for £98 just a cheap lipstick worth £5 - I am starting to think this company is a scam company - beware

Some things went well. The price, the communication, and promptness of refund. Unfortunately, after ordering on 3rd December, I was informed that my order had to be cancelled just 2 days before Christmas, and I received a refund. Customer Service put the blame squarely on their delivery partner, EVRI. Of course, I was advised that I could reorder, but the item was out of stock. And would it have been at the same price? The proportion of customers who have similar issues appears to be more than 10%; too many for me to give a second chance. It's the high street for me next time.

The item was ordered on 12 December. It was never received and when chased on 29 December I was repeatedly cut off from their customer service and the email form was of no use as they just kept reiterating that it was in transit. DO NOT USE THIS COMPANY

Was given an estimated delivery time to receive the perfume. But it arrived before that date which was amazing, as it was my Christmas gift. A very fast service and excellent delivery . Would use again happy with my purchase as well

This was my first order with parfumdreams - a website I had not visited before or knew anything about so I was a little apprehensive placing an order. However, I did so because they had the perfume I wanted and they were offering an adorable free gift that was no longer available elsewhere and their prices were competitive. I placed my order on 18 December 2025 and was very impressed when it arrived two days later on 20 December 2025 especially given it was so close to Christmas. It was well packaged and everything arrived as ordered. I am so excited that I have discovered parfumdreams and I highly recommend them.

Easy to order and great delivery time too

Had exactly what I wanted and at a price I could afford, but it was very close to Christmas. Delivery was not expected in time, but my parcel was sent same day and somehow made it by Christmas Eve. Delighted! The receiver was also delighted!! Fabulous. 😃

as a discontinued product its hard to find this perfume, so i am so happy i found it here and a discount on top : ) love this perfume, fast delivery ❤️

I placed a wrong order at 18.50 (and took a screen shot) and immediately realised what I had done.
I cancelled the order (which wasn't easy) and received a confirmation email at 19.16 asking me to log into my account (which I didn't have to do to place the order, so I did not create one) and retrieve the order. Then confirm the cancellation within 30 minutes of the original order being placed, or the order will be processed and sent.
So, because I didn't create an account, I couldn't confirm that I had cancelled the order. But I could place an order without creating an account.
My only options were to refuse the delivery ( I wasn't in to refuse the posted order), or send it back and wait 8 days from the time they receive the returned items, before the payment will be refunded back to my original payment method.
The products I received were genuine, the price was reasonable and the post was good, hence 3 stars.

So my experience.
The company Parfumdreams is a good company to buy from, provided you don't wish to, or need, to cancel the order

Great perfumes at super prices fast delivery

I was a bit sceptical at first as I hadn't heard of them before but it was fantastic experience. The website was easy to navigate as I'm not great with technology but was straightforward . Easy to pay, and very quick email back with my receipt and terms and conditions. They gave me a delivery date of the 30th December and they delivered before Christmas day . Fantastic value for money too. Would definitely use them again. Brilliant service.

Great.service amazing items valie price
Thanks service

ease of use. good and prompt service, reasonable price