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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and supportive approach, highlighting how tutors make learning enjoyable and provide flexibility. Many people appreciate the exceptional customer service, noting prompt responses to queries and consistent guidance throughout their training and exam preparation. The user experience is frequently described as positive, with easy-to-navigate platforms and helpful resources. However, some customers were dissatisfied with the recruitment process, citing wasted time due to multiple interviews and paperwork for roles that did not align with agreed-upon timeframes. A few other people also felt that their representative no longer working at the company led to miscommunication regarding apprenticeship durations.

What people talk about most

Staff

Consumers consistently find staff to be positive, helpful, and knowledgeable. Many reviewers praise the... See more

User experience

Users describe positive interactions with the user experience. Many customers found the platform easy to use... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praise the helpfulness and... See more

Based on these reviews

Rated 4 out of 5 stars

My experience of online training at Parenta has, on the whole, been very positive. The tutors are very professional and knowledgeable and gave me the flexibility to fit in my training around my other... See more

Rated 5 out of 5 stars

I had such an amazing experience with Caroline when working towards my level 3, she made any work enjoyable and was such a helpful tutor, I was so nervous about doing my end point assessment but Carol... See more

Rated 5 out of 5 stars

I stongly recommend doing a course in Early Years Educator in Parenta company, as they are very helpful in any way, and they offer a lot of knowledge.. People there always friendly and always care ab... See more

Rated 5 out of 5 stars

I am nearly at the end of training for my level 5 in child care and management and have had a tricky experience to start with but since having Denise Hawkes it has completely changed, she has been abl... See more

Company replied


Company details

  1. Nursery School

Information provided by various external sources

Parenta provide childcare qualifications and apprenticeships for early years providers, as well as management software, websites and fee collection


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

97 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Ofsted webinar

The webinar was extremely informative and it was great that we had two Ofsted Inspectors to provide advice and support for Ofsted inspections.

15 April 2026
Unprompted review

Trustpilot is assessing this review in accordance with our flagging process.

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

Tony Williams

Tony
Great support, helpful tutors, and really useful resources for early years training. Highly recommend*****

20 September 2025
Unprompted review
Parenta logo

Reply from Parenta

Hi Tony,

Thank you so much for the five-star review! We are thrilled to hear that you found our tutors helpful and our resources valuable for your early years training.

Supporting our learners is our top priority, and it’s wonderful to know we’ve made a positive impact on your professional development. We wish you the very best of luck with your future career in early years education!

Best regards,
The Parenta Team

Rated 5 out of 5 stars

I have just passed my EYE L3 with…

I have just passed my EYE L3 with Parenta, everything about Parenta was good . The one fine platform was easy to use, everything was laid out , easy to follow. My tutor Tonni Lynton-Williams was so helpful, encouraging , friendly , knowledgable
and very easy accessible if I needed any help or support.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

My Tutor Nicky Newport

My experience with my tutor Nicky Newport has been amazing. She has supported me and helped me complete my course and become ready for my EPA.
Great tutor indeed! Thank you for all your help!

18 December 2025
Unprompted review
Rated 5 out of 5 stars

Recently had training at the head…

Recently had training at the head office of Parenta. This was from an admin perspective. As an avid user of the system, i didnt think there was much that they could show me. Jamie & Rosie proved me wrong. They showed us some sniffty little tricks to navigate and maximize to help me get the best of out the software.

The team were professional and incredibly knowledgable and welcoming. It was incredibly refreshing that when we asked inquisitive questions about system development, the team were transparent and reflective in their answers. They were open about areas that are being improved and clear on current limitations. Where some companies shy away from, Jamie and Rosies candid responses were a breath of fresh air.

Jamies expertise, clarity, open and engaging approach is a real asset to parenta, and in my opinion, they play a big part in why we feel confident to use parenta as our Nursery platform.

This review can not be posted with out a mention of the perfect mini dog mascot in the office who sat and listened to all the training and was the highlight of the day ! ( I am a bit of a dog lover).

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Level 3

Denise Hawke has been an absolutely wonderful tutor and has guided me throughout my time on the course. She has always been available to answer any questions, give moral supporting and guidance when needed. Her friendly personality and attitude towards me as her student has really helped me progress through my apprenticeship.

3 December 2025
Unprompted review
Rated 1 out of 5 stars

I worked with the recruitment team at…

I worked with the recruitment team at Parenta to secure a placement at an after school club. My representative ended up no longer working at Parenta they told me the apprenticeship would be 1 year, after 3 weeks of working at the school and securing a place in June 2025. I had my first meeting in which my enrollment officer said that I would have to do 3 years instead as the school was not offering me enough hours and volunteering would not contribute to my hours. I feel like I have completely wasted my time and I'm very disappointed in the experience, the fact that I had to go through multiple interview processes and provide paper work and information for a role that wasn't for the time frame I agreed with the team . The Parenta time have not made the effort to reach out .

28 October 2025
Unprompted review
Rated 5 out of 5 stars

Did my Level 2 & 3 with Parenta which I…

Did my Level 2 & 3 with Parenta which I felt supported throughout my experience. Tonni.Linton-Williams was my Tutor during my Level 3 and at times of wanting to throw the towel in she was right there to pick me up and see me through it.

15 October 2024
Unprompted review
Parenta logo

Reply from Parenta

Thank you for your 5-star review!

Rated 5 out of 5 stars

My tutor was helpful and explained…

My tutor was helpful and explained anything I didn't quite understand before my Level 3 course. The Parenta website was easy to navigate and the secondary resources were useful.

13 October 2025
Unprompted review
Parenta logo

Reply from Parenta

Thank you for your 5-star review!

Rated 5 out of 5 stars

Child care level 5

I am nearly at the end of training for my level 5 in child care and management and have had a tricky experience to start with but since having Denise Hawkes it has completely changed, she has been able to offer so much support and talks to me in a manner that I can then apply to my work. Can't thank Denise enough for everything.

25 July 2025
Unprompted review
Parenta logo

Reply from Parenta

Thank you for your 5-star review!

Rated 5 out of 5 stars

Thank you so much

Thank you so much all the Tutors from Parenta and all the knowledge that they pass.
Without them support and help I would no pass my EPA exam and get my Level 3 qualifications.

Thank you

26 June 2025
Unprompted review
Parenta logo

Reply from Parenta

Thank you for your 5-star review!

Rated 4 out of 5 stars

Professional, well organised and supportive

My experience of online training at Parenta has, on the whole, been very positive. The tutors are very professional and knowledgeable and gave me the flexibility to fit in my training around my other job - motherhood! Queries were answered promptly and there was great support both during the training period and when preparing for the exams. I would definitely advocate using Parenta if you are considering doing an online training course.

9 July 2025
Unprompted review
Rated 5 out of 5 stars

Aliya Yusuf

Parenta helped me to achieve what I had set out to do, although I doubted myself several times but my Tutor, Nicky Newport was always there to support me, every step of the way. I always had my training sessions on time and received ample time to complete my tasks. If ever due to certain personal circumstances, I could not complete my assignments on time, Parenta and my Tutor would understand my situation and give me an extension. I feel I have come out of this process more confident and have a better understanding of my job role as an Early Years Practitioner. So Thank you Parenta for supporting me, with the result that I have decided to do my Level 3 with you as well!

1 July 2025
Unprompted review
Parenta logo

Reply from Parenta

Thank you for your 5-star review!

Rated 5 out of 5 stars

I had such an amazing experience with…

I had such an amazing experience with Caroline when working towards my level 3, she made any work enjoyable and was such a helpful tutor, I was so nervous about doing my end point assessment but Caroline gave me such a big confident boost and helped me so much when preparing! I managed to get a distinction all thanks to Caroline!! So grateful

18 June 2025
Unprompted review
Rated 5 out of 5 stars

Helpful

I have had a great experience with Parenta. My tutor Claire Emptage and my support session tutor Dawn Fryer were so supportive and really helpful.

17 June 2025
Unprompted review
Parenta logo

Reply from Parenta

Thank you for your 5-star review!

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