Paragon Skills Reviews 

1,155
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 359 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated staff and tutors for their exceptional support and guidance. Many highlight the professional and encouraging approach, which significantly boosted their confidence and helped them achieve their goals. The learning experience is frequently described as positive, with well-structured modules and helpful resources that are easy to understand. People appreciate the personalized attention, patience, and availability of the team, making their educational journey smooth and successful. However, some customers also noted initial challenges with previous tutors, which sometimes led to feelings of being disheartened or lacking necessary support. Despite these initial difficulties, these individuals ultimately found success and strong support once new tutors were assigned.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising tutors for their exceptional support,... See more

User experience

Users describe positive interactions with the learning experience, with many reviewers finding the programs... See more

Customer service

People report positive experiences with customer service, highlighting the consistent support, guidance, and... See more

Service

Reviewers mention positive feedback about service, highlighting the exceptional support and high quality of... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the learning and personal... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The modules were clear, well-structured and easy to understand. My tutor Jolene Hornsby went above and beyond - she stayed in regular contact, made sure I never fell behind, and gave me the confidence... See more

Company replied

Rated 5 out of 5 stars

My tutor Joanna Heritage has always been really supportive and helping me to achieve the best that I can. When I had some time off with a serious illness, I came back to work and she was still saying... See more

Company replied

Rated 5 out of 5 stars

My trainer Joanne heritage was amazing throughout my training right through to the end. I could not thank Joanne enough for all her support and encouragement when I needed the most. I never thought I... See more

Company replied

Rated 5 out of 5 stars

I am currently working through Level 3Teaching Assistant along side Functional Skills 2 Maths and English. My Tutor Rifat Kauser has been an amazing support and mentor so far. She has made a real ef... See more

Company replied


Company details

  1. Career and Education Provider
  2. Adult Education School
  3. Apprenticeship Center
  4. Education Center
  5. Educational Institution

About Paragon Skills

Written by the company



Health & Social Care Childcare & Education Professional Services About us Get in touch

About Paragon Skills

When learners succeed, employers’ benefit. We provide apprenticeship training at a national level developing the workforce of the future. We are a highly motivated and energetic team, committed to making sure that we have the right learner on the right course and work hard to ensure quality training with high learner pass rates.

We are passionate about providing opportunities for you to achieve and succeed in the career of your choice. So if you prefer practical experiences to classroom and textbook learning, Would appreciate being able to practice, use and develop your skills in a workplace setting whilst working as part of a team. Then an choosing the Apprenticeship pathway could be for you?

Factors to consider:

Level – You want the Apprenticeship to be rewarding and challenging, but not so hard that you want to give up. Make sure you pick an Apprenticeship that teaches you new skills.

Sectors – Based on you interests and skills, narrow down your options.

Our focus on delivering quality apprenticeships that are relevant to our employer partners speaks for itself in our outstanding results and feedback...

71.4% success rates (compared to an industry average of 51.8%) 9.1 out of 10 learners would recommend us to a friend or family member 8.8 out of 10 employers would recommend us (compared to an industry average of 5.8 out of 10)

Are team are extremely passionate about apprenticeships, and there is not much we don’t know around them, so if you have any questions reach out using the contact details below.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,155)

345 reviews in the last 12 months

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Rated 5 out of 5 stars

Supportive, Flexible, and Rewarding Learning experience

Completing my NVQ level 3 with Paragon Skills was a great experience. The excellent support and guidance from my tutor Elizabeth Naude throughout the course is a major reason i didnt give up half way. I doubted myself but she never gave up on me. Through regular check-ins and the encouragement which kept me motivated. I especially appreciated the flexibility of the course, allowing me to balance my studies alongside work despite the family challenges that made me pause the course at some point. Learning resources were clear and easy to follow which helped in building my confidence and practical skills at work. Completing this qualification has no doubt helped me grow professionally and given me valuable knowledge that i can apply in my career moving forward. I will definitely love to continue my career growth with Paragon Skills

14 May 2026
Unprompted review
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Reply from Paragon Skills

Thanks Wilson, congratulations on completing your Level 3 apprenticeship. We’re so pleased to hear you felt supported, encouraged and able to balance your learning alongside work and family commitments. It’s wonderful to know the resources helped build your confidence and practical skills. We’d be delighted to support your continued career growth with Paragon Skills.

Rated 4 out of 5 stars

Great tutors

Great tutors, great lessons, great website and easy to navigate and I would like to thank you to all of them. A special thank you to Aimee and kirsty from paragon skills!

22 May 2026
Unprompted review
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Reply from Paragon Skills

Thanks Mamadou, congratulations on completing your apprenticeship. We’re so pleased to hear you found the tutors, lessons and learning platform helpful and easy to use. Wishing you every success for the future.

Rated 5 out of 5 stars

Level 5 Diploma in Leadership & Managment In Adult Care

Rachel Birkinshaw has been an absolute credit to Paragon Skills throughout my Level 5 Leader in Adult Care qualification. From the very beginning, she has been supportive, approachable, professional, and genuinely invested in helping me succeed. Her guidance, encouragement, and knowledge have made a huge difference to my learning journey and confidence as a leader within adult care.

Rachel always went above and beyond to provide support whenever needed. No question ever felt too small, and she always took the time to explain things clearly and in a way that was easy to understand and apply in practice. She consistently encouraged reflection, professional growth, and confidence building, which helped me not only complete the qualification successfully but also improve within my own leadership role day to day.

The standard of support and communication from Rachel has been outstanding throughout. She was always organised, responsive, motivating, and positive, especially during stressful periods leading up to the Professional Discussion and End Point Assessment. Her feedback was constructive, detailed, and tailored personally to me, which made a massive difference in helping me understand where I could improve and how to achieve the best outcome possible.

I have genuinely learnt a huge amount during this course, both professionally and personally. Rachel’s experience, patience, and commitment to learners clearly show why she is such a valuable asset to Paragon Skills. The company is very lucky to have someone so dedicated and passionate supporting learners through their qualifications.

I am extremely happy and proud to have passed my Level 5 qualification, and Rachel played a massive part in helping me achieve this milestone. I cannot thank her enough for all the support, reassurance, and encouragement she has given throughout the entire journey.

I would highly recommend Rachel and Paragon Skills to anyone considering further development within adult care leadership. It has been an amazing experience that exceeded my expectations from start to finish, and I now look forward to receiving my official certificate in the post with a real sense of achievement.

22 May 2026
Unprompted review
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Reply from Paragon Skills

Thanks Uzair, congratulations on completing your Level 5 Leader in Adult Care apprenticeship. What a brilliant achievement. We’re so pleased to hear your journey helped build your confidence, strengthen your leadership skills and support your professional growth.

Thank you for recommending Paragon Skills, and we wish you every success as you continue to develop in your adult care leadership role.

Rated 5 out of 5 stars

NVQ Level 3 in lead adult care completed with distinction


Finally, today I completed my NVQ Level 3 with an overall distinction. This achievement is not only the result of my hard work, but also the amazing support I received throughout this journey from my tutors.
A huge thank you to Tracy who trust me more than i do and especially Kate for supporting me during the times when I felt helpless and lacked confidence. Kate, you are such an amazing tutor. You explained everything in such a detailed and clear way, and always helped to clear all my doubts. You were always available whenever I needed support.I truly feel lucky to have had you as my tutor. Lee, Heather, Judy are also absolutely amazing, i enjoyed all those informational workshops.  Thank you so much for all your guidance, encouragement, and support throughout my journey.

21 May 2026
Unprompted review
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Reply from Paragon Skills

Thanks Shakti, congratulations on completing your Level 3 Lead Adult Care apprenticeship with an overall Distinction. What a fantastic achievement. We’re so pleased to hear you felt guided, encouraged and supported throughout your journey, and that the workshops were enjoyable and informative. Wishing you every success in your care career.

Rated 5 out of 5 stars

Great opportunities

Today i completed my level 3 adult lead diploma at a merit. I want to thank my tutor Gurpreet kaur who supported me through this and was always there to answer any questions i had throughout the course. It also gave me the opportunity to achieve my functional skills level 2 during this course which i never achieved before. The e-learning during the course was great and helped me along the way. I will apply what i have learnt to my job. Thank you

21 May 2026
Unprompted review
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Reply from Paragon Skills

Thanks Kelly, congratulations on completing your Level 3 Lead Adult Care apprenticeship with a Merit. We’re so pleased to hear you felt supported throughout your journey and had the opportunity to achieve your Level 2 Functional Skills too. It’s great to know the e-learning helped along the way, and we wish you every success applying your new skills in your role.

Rated 5 out of 5 stars

Finally

Finally, I’ve achieved my NVQ Level 3 qualification! I honestly couldn’t have done it without the amazing support from Kirsty Welding. From day one, she have been my pillar of strength throughout this journey.

There was a point where I felt like giving up, but then I thought about all the effort, encouragement, and belief she had invested in me, and that gave me the motivation to keep going. I didn’t want to disappoint someone who had supported me so much.

Thank you for always being patient, supportive, and encouraging. You truly make a difference in learners’ lives, and I hope you continue helping others the same way you helped me.

I highly recommend Paragon Skills.
Thank you so much, Kirsty! xxx

21 May 2026
Unprompted review
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Reply from Paragon Skills

Thanks Patricia, congratulations on completing your Level 3 apprenticeship. What a fantastic achievement. We’re so pleased to hear you felt supported, encouraged and believed in throughout your journey, especially when things felt challenging. Thank you for recommending Paragon Skills, and we wish you every success in your care career.

Rated 5 out of 5 stars

My experience was so amazing

My experience was so amazing. I had Lydia as my tutor and she was so attentive and supportive . She believed in me and does with all her learners , as a learner with additional needs she catered to my struggles/worries so well. She believed I could do it and I finished the Level 2 with a double distinction I wouldn’t have been able to do it without the belief and the support tailored to me! Paragon skills as a whole has been so efficient. I highly recommend!

14 May 2026
Unprompted review
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Reply from Paragon Skills

Thanks Lily, congratulations on completing your Level 2 apprenticeship with a double Distinction. What a brilliant achievement. We’re so pleased to hear you felt believed in, supported and understood throughout your journey, with support tailored to your needs. Thank you for recommending Paragon Skills, and we wish you every success for the future.

Rated 5 out of 5 stars

Completing my Level 3 qualification has…

Completing my Level 3 qualification has been a really positive and rewarding experience, and a huge part of that is thanks to my tutor, Nicky Creswick. Nicky has not only been an excellent tutor, providing clear guidance and support throughout, but has also gone above and beyond in her role.
During times when I was mentally struggling, Nicky showed genuine care, taking the time to listen and support me without judgement. Her understanding and encouragement made a real difference and helped me stay motivated and on track.
I’m incredibly grateful for her patience, dedication, and the supportive environment she created. I couldn’t have asked for a better tutor to guide me through this journey and she is a credit to Paragon!

20 May 2026
Unprompted review
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Reply from Paragon Skills

Thanks Leah, congratulations on completing your Level 3 apprenticeship. We’re so pleased to hear your experience was positive and rewarding, and that our team provided the guidance, care and encouragement you needed throughout your journey. Wishing you every success as you continue to grow in your career.

Rated 5 out of 5 stars

I would like to express my sincere…

I would like to express my sincere appreciation to my tutor Shireen for the outstanding support and guidance provided throughout my NVQ Level 3 Lead Adult Care course.

My tutor was always patient, encouraging, and professional, making learning easier and more enjoyable. She took the time to explain tasks clearly, provided constructive feedback, and supported me whenever I needed help or clarification. Your encouragement helped to build my confidence and motivated me to complete my work to a high standard.

I truly appreciate the dedication, knowledge, and understanding shown during my learning journey. The support I received has helped me develop both professionally and personally within my role in adult care.

Thank you for being such a supportive and inspiring tutor.

19 May 2026
Unprompted review
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Reply from Paragon Skills

Thanks, congratulations on completing your Level 3 Lead Adult Care apprenticeship. We’re so pleased to hear you felt supported, encouraged and guided throughout your journey. It’s wonderful to know our team helped build your confidence and supported your professional and personal development. Wishing you every success in your adult care career.

Rated 5 out of 5 stars

I started my level 3 last year and I…

I started my level 3 last year and I can’t thank paragon skills more ♥️ Lee Heather Judy and Toni are absolutely amazing and if it wasn’t for them I wouldn’t have gotten the grade I have. Thank you so much x

15 May 2026
Unprompted review
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Reply from Paragon Skills

Thanks Laura, congratulations on completing your Level 3 apprenticeship. We’re so pleased to hear you felt supported throughout your journey and that our team helped you achieve the grade you worked so hard for. Wishing you every success for the future.

Rated 5 out of 5 stars

I had an amazing learning experience…

I had an amazing learning experience with Paragon Skills learning platform. The entire journey was very well organised, supportive and motivating. The course was easy to follow, informative and helped me build my confidence and develop my practical skills.
A very special thank you to Sam Harvey my personal tutor, for her outstanding guidance, patience , encouragement and never giving up on me.
Sam and her team provided amazing support at every stage and always went above and beyond to help when I needed .
I would highly recommend Paragon Skills to anyone looking to develop their knowledge and career skills in a very supportive learning environment.

14 May 2026
Unprompted review
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Reply from Paragon Skills

Thanks Anna, congratulations on completing your apprenticeship. We’re so pleased to hear you had such a positive, well organised and supportive learning experience with Paragon Skills. It’s wonderful to know our team helped you build confidence, develop your practical skills and feel supported at every stage. Wishing you every success as you continue to grow your career.

Rated 5 out of 5 stars

I have just Completed my NVQ 3 in lead…

I have just Completed my NVQ 3 in lead adult care and I am would like to say a big thank you to my tutors Francesca Gilbert and Kate Underwood for their support throughout the entire journey. The workshop trainers Luke, Judy and Heather were also great. I won’t also forget to mention the two amazing women that did my observation and the entire paragon skills team. I would definitely recommend paragon skills to others.

14 May 2026
Unprompted review
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Reply from Paragon Skills

Thank you, and congratulations on completing your Level 3 Lead Adult Care apprenticeship. We’re so pleased to hear you felt supported throughout your journey by our team, from tutoring and workshops through to your observations. Thank you for recommending Paragon Skills, and we wish you every success in your care career.

Rated 5 out of 5 stars

My tutor Shireen

My tutor Shireen, was essentially the reason I am where I am with the results I have. She had endless patience with me, which she definitely needed at times.

13 May 2026
Unprompted review
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Reply from Paragon Skills

Thanks Joanne, congratulations on completing your apprenticeship. We’re so pleased to hear you felt supported with patience and care throughout your journey, and that our team helped you achieve the results you worked so hard for. Wishing you every success for the future.

Rated 5 out of 5 stars

Amazing people

My tutor Sam Harvey was such a support through my qualification I wouldn’t have made it without her. Thank you

13 May 2026
Unprompted review
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Reply from Paragon Skills

Thanks Zoe, congratulations on completing your apprenticeship. We’re so pleased to hear you felt supported throughout your journey and that our team helped you reach this achievement. Wishing you every success for the future.

Rated 5 out of 5 stars

The Supportive and dedicated team at…

The Supportive and dedicated team at Paragon Skills gave me the opportunity to thrive and flourish in my role as a Peer Support Worker. I have just completed Level3 Peer Worker Apprenticeship with Paragon Skills. The Guidance, Knowledge and skills of the subject from Nick Creswick (tutor) are incomparable, unique,and well deserved recognition. I have completed my apprenticeship with ease. The apprenticeship was very informative, insightful and engaging. Utilising always real examples from the work and applying it with theories and knowledge gained from the apprenticeship. This apprenticeship is recommended for anyone working as a Peer Support Worker as it provides with skills and knowledge that you will not receive from anywhere and fills the gap in understanding the role of peer work, the history of peer work as well as other imperative topics. For me, as an apprenticeship, I was very much interested in Emotional Intelligence topic which I found very eye opener and lead me to see the service users and the colleagues in a different light. Keep up the excellent work Nicky.

13 May 2026
Unprompted review
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Reply from Paragon Skills

Thanks Elvis, congratulations on completing your Level 3 Peer Worker apprenticeship. We’re so pleased to hear you found the apprenticeship informative, engaging and valuable to your role. It’s wonderful to know the support, guidance and real work examples helped you grow your knowledge and confidence as a Peer Support Worker. Wishing you every success as you continue making a difference.

Rated 5 out of 5 stars

I had a brilliant tutor

I had a brilliant tutor, Anne Whykes, and Ella brown, they pushed me to my limits and believe in me when I didn’t believe in myself, they altered the way they learnt due to my struggling with dyslexia, and I couldn’t appreciate them more, they really help and break stuff down even when it gets hard. THANKYOU so much.

11 May 2026
Unprompted review
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Reply from Paragon Skills

Thanks Summer, congratulations on completing your apprenticeship. We’re so pleased to hear you felt supported, encouraged and believed in throughout your journey.

Wishing you every success for the future.

Rated 5 out of 5 stars

What made my experience great was the consistent support, guidance and encouragement

What made my experience great was the consistent support, guidance, and encouragement I received throughout my NVQ Level 3 programme. My personal tutor, Joanne Heritage, was always approachable, patient, and motivating, which helped me stay confident and focused during my learning journey. The programme allowed me to develop valuable practical skills, increase my knowledge, and apply what I learned directly within my role. I especially appreciated the personalised support, constructive feedback, and regular communication that helped me progress successfully.
Paragon Skills is doing well in delivering high-quality apprenticeship training and learner support. The company focuses strongly on helping learners succeed through dedicated tutors, structured learning, and ongoing guidance. They
are recognised for their commitment to quality teaching, strong learner satisfaction, and creating opportunities for career progression within the care and education sectors. Their personalised approach, excellent learner support, and focus on professional development make
learners feel valued and supported throughout their qualification journey.

16 January 2026
Unprompted review
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Reply from Paragon Skills

Thanks Linda, congratulations on completing your Level 3 apprenticeship. We’re so pleased to hear you felt supported, encouraged and guided throughout your journey. It’s wonderful to know the personalised support, regular communication and feedback helped you build confidence, develop your skills and progress successfully. Wishing you every success in your care career.

Rated 5 out of 5 stars

I just want to say a heartfelt thank…

I just want to say a heartfelt thank you for all the support and guidance you’ve given me during my NVQ journey especially my tutor Sam Harvey. Your help has really made a difference, especially while I’ve been learning and developing my skills in practice.

I truly appreciate your patience, encouragement, and the way you’ve supported me through both the easy and challenging moments. You’ve helped me grow in confidence and believe in myself more.

I’m so grateful to have you as my teacher and mentor.

Wishing you a warm and peaceful Thanksgiving.

With sincere thanks

29 April 2026
Unprompted review
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Reply from Paragon Skills

Thanks Georgina, congratulations on completing your apprenticeship. We’re so pleased to hear the support and guidance you received helped you build your confidence and develop your skills in practice. Wishing you every success as you continue your care journey.

Rated 5 out of 5 stars

Joanne Heritage, a fantastic tutor with Paragon skills

Joanne Heritage is an amazing, knowledgable and excellent driven tutor who guided me with her wealth of experience to completing my Level 2 Adult Care Worker apprenticeship.

24 April 2026
Unprompted review
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Reply from Paragon Skills

Thanks Maweya, congratulations on completing your Level 2 Adult Care Worker apprenticeship. We’re so pleased to hear you felt guided and supported by our team’s knowledge and experience. Wishing you every success as you continue your care career.

Rated 5 out of 5 stars

My Tutor Joanna Heritage was amazing

My Tutor Joanna Heritage was amazing , she took her time to explain everything i didn’t understand, i was able to excel at my Level 3 program due to her expert tutoring.

24 April 2026
Unprompted review
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Reply from Paragon Skills

Thanks Ololade, congratulations on completing your Level 3 apprenticeship. We’re so pleased to hear you felt supported and that our team helped explain everything clearly, giving you the confidence to excel. Wishing you every success as you continue your care career.

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