Paragon Skills Reviews 

1,139
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 354 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional support, guidance, and professional approach, which significantly boosted their confidence and learning journey. Many people found the courses and learning materials to be clear, well-structured, and easy to understand, contributing to a positive and effective user experience. Reviewers often highlight the exceptional customer service, noting that the team is always available, responsive, and goes above and beyond to ensure success. However, some customers also noted initial difficulties, specifically mentioning feeling disheartened or lacking support due to issues with previous tutors at the start of their journey.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their tutors and the entire team for... See more

User experience

Reviewers highlight positive aspects of user experience, with many expressing satisfaction with their overall... See more

Customer service

Clients share overwhelmingly positive opinions on customer service, frequently highlighting the exceptional... See more

Service

Consumers find service to be positive, with many reviewers consistently highlighting the high quality of... See more

Quality

Reviewers mention positive feedback about quality, highlighting the high-quality tutor support and guidance,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The modules were clear, well-structured and easy to understand. My tutor Jolene Hornsby went above and beyond - she stayed in regular contact, made sure I never fell behind, and gave me the confidence... See more

Company replied

Rated 5 out of 5 stars

I am currently working through Level 3Teaching Assistant along side Functional Skills 2 Maths and English. My Tutor Rifat Kauser has been an amazing support and mentor so far. She has made a real ef... See more

Company replied

Rated 5 out of 5 stars

Completing my NVQ Level 3 was a dream come true and goal I always wanted to achieve. I couldn’t have done it without paragon skills and my incredible Tutor Kate Underwood. Her patience, kindness, d... See more

Company replied

Rated 5 out of 5 stars

Excellent course and support from Kirsty Welding. Very responsive tutors throughout the whole course, didn’t need to wait very long for feedback or help. Professional approach to teaching. I am very... See more

Company replied


Company details

  1. Career and Education Provider
  2. Adult Education School
  3. Apprenticeship Center
  4. Education Center
  5. Educational Institution

About Paragon Skills

Written by the company



Health & Social Care Childcare & Education Professional Services About us Get in touch

About Paragon Skills

When learners succeed, employers’ benefit. We provide apprenticeship training at a national level developing the workforce of the future. We are a highly motivated and energetic team, committed to making sure that we have the right learner on the right course and work hard to ensure quality training with high learner pass rates.

We are passionate about providing opportunities for you to achieve and succeed in the career of your choice. So if you prefer practical experiences to classroom and textbook learning, Would appreciate being able to practice, use and develop your skills in a workplace setting whilst working as part of a team. Then an choosing the Apprenticeship pathway could be for you?

Factors to consider:

Level – You want the Apprenticeship to be rewarding and challenging, but not so hard that you want to give up. Make sure you pick an Apprenticeship that teaches you new skills.

Sectors – Based on you interests and skills, narrow down your options.

Our focus on delivering quality apprenticeships that are relevant to our employer partners speaks for itself in our outstanding results and feedback...

71.4% success rates (compared to an industry average of 51.8%) 9.1 out of 10 learners would recommend us to a friend or family member 8.8 out of 10 employers would recommend us (compared to an industry average of 5.8 out of 10)

Are team are extremely passionate about apprenticeships, and there is not much we don’t know around them, so if you have any questions reach out using the contact details below.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,139)

331 reviews in the last 12 months

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Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
I can’t recommend Haulwen Wright highly enough. She has been fantastic throughout my Level 5 Adult Care journey. From the very start, she adapted her support to meet my individual needs, which made such a difference to my learning experience.
Her guidance, encouragement, and patience have really helped build my confidence in my role. She always took the time to explain things clearly and made me feel supported every step of the way.
Thanks to Halowen, I feel much more confident and capable in my practice. She is truly dedicated and supportive, and I’m very grateful for everything she has done.
Mel :)

30 June 2026
Unprompted review
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Reply from Paragon Skills

Thanks Mellisa, we’re so pleased to hear you felt supported throughout your Level 5 Adult Care apprenticeship. It’s wonderful to know our team adapted the support to your individual needs and helped build your confidence in your role. Wishing you every success as you continue to grow in your care career.

Rated 5 out of 5 stars

I had a great experience all through my…

I had a great experience all through my apprenticeship. The support and guidance I received from my trainer Kate Underwood was amazing. She was always ready and available to support me every step of the way.

30 June 2026
Unprompted review
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Reply from Paragon Skills

Thanks Kolawole, congratulations on completing your apprenticeship. We’re so pleased to hear you had such a positive experience and felt supported and guided every step of the way. Wishing you every success for the future.

Rated 5 out of 5 stars

Amazing tutor

I completed an apprenticeship with a distinction thanks to Joanne Heritage. I had to take a 6 month break due to a bereavement. Joanne’s support was above and beyond, more than expected. Thank you for the guidance and for going above and beyond to support me to my distinction.

29 June 2026
Unprompted review
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Reply from Paragon Skills

Thanks Sarah, congratulations on completing your apprenticeship with a Distinction. What a fantastic achievement, especially after such a difficult period. We’re so pleased to hear you felt supported, guided and encouraged throughout your journey. Wishing you every success for the future.

Rated 5 out of 5 stars

Level 3 Teaching Assistant

I am currently working through Level 3Teaching Assistant along side Functional Skills 2 Maths and English.
My Tutor Rifat Kauser has been an amazing support and mentor so far. She has made a real effort in making sure that I am comfortable and under at least stress as possible. Rifat is also making sure that all the support, whether it be Tutor or accessing extra resources is in place. She has also made sure that I can reach out to her at any point and has responded in a prompt way.
I very grateful to have the support, encouragement and care from Rifat.

2 March 2026
Unprompted review
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Reply from Paragon Skills

Thanks H Collins, we’re so pleased to hear you’re feeling supported throughout your Level 3 apprenticeship and Functional Skills learning. It’s wonderful to know our team has helped make the journey feel manageable, with the right support and resources in place. Wishing you every success as you continue your learning journey.

Rated 5 out of 5 stars

Great support all the way through the…

Great support all the way through the course,

25 June 2026
Unprompted review
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Reply from Paragon Skills

Thanks Viki, we’re so pleased to hear you felt supported throughout your apprenticeship. Wishing you every success for the future.

Rated 5 out of 5 stars

A big thank you to Miriam Da Silva…

A big thank you to Miriam Da Silva Angelico for the support and guidance given to my team member Radhika. Under your guidance they achieved a well deserved Merit. Thank you again.

23 June 2026
Unprompted review
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Reply from Paragon Skills

Thanks Linda, we’re so pleased to hear your team member felt supported and guided throughout their apprenticeship. Congratulations to Radhika on achieving a well deserved Merit. It’s wonderful to know our team helped make a positive difference to their learning journey.

Rated 5 out of 5 stars

Fantastic support throughout my NVQ Level 2!

I have just completed my NVQ Level 2 Diploma and achieved a Distinction in my EPA, and I couldn't have done it without the amazing support of my tutor, Matt Glaves. From start to finish, Matt was incredibly encouraging, knowledgeable, and always there to guide me through the course. He really helped build my confidence for the final assessment. Thank you so much, Matt, and Paragon Skills for a great learning experience!

24 June 2026
Unprompted review
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Reply from Paragon Skills

Thanks Ioana, congratulations on completing your Level 2 apprenticeship and achieving a Distinction in your EPA. What a brilliant result. We’re so pleased to hear you felt supported, encouraged and guided throughout your journey, and that our team helped build your confidence for your final assessment. Wishing you every success for the future.

Rated 5 out of 5 stars

Matt Glaves was of so much assistance.

Hi Matt Glaves, this is a great opportunity to let people know how awesome you were/are in prepping me for my L2 Adult Care Apprenticeship. When I heard Rachel Wright was on sick leave and that she was going to be replaced, I was very sceptical especially after hearing of my other colleagues experiences, but you came and did an excellent job. You even called on the days of my tests just to wish me the best of luck and give me some more reassurance.
You were available as soon as possible when I needed a response to a question or concern.
You helped douse my exam tension and kept reminding me that I am an excellent worker and that I know my stuff.

Thank you so much Matt, I really appreciate you.

19 June 2026
Unprompted review
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Reply from Paragon Skills

Thanks Chioma, congratulations on completing your Level 2 Adult Care apprenticeship. We’re so pleased to hear you felt reassured, supported and encouraged throughout your journey, especially as you prepared for your assessments. It’s wonderful to know our team helped build your confidence and keep you motivated. Wishing you every success in your care career.

Rated 5 out of 5 stars

NVQ Level 3

I recently completed my NVQ with Paragon Skills, and I’m very pleased to say that I passed with a Merit.

The training and support throughout the course were wonderful. My tutor, Miriam Da Silva Angelico, was extremely supportive, knowledgeable, and encouraging throughout my learning journey. She was always available to guide me, provide feedback, and help me build my confidence.
Thank you again to Miriam and the team for all the support.

23 June 2026
Unprompted review
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Reply from Paragon Skills

Thanks Radhika, congratulations on completing your apprenticeship with a Merit. We’re so pleased to hear you felt supported, encouraged and guided throughout your learning journey. It’s wonderful to know our team’s feedback and support helped build your confidence. Wishing you every success for the future.

Rated 5 out of 5 stars

So nice to have finally completed my…

So nice to have finally completed my level 3 after some set backs with jobs or providers. Paragon have been great but would not of had the confidence to complete with out my tutor Shireen let along gain a Distinction. Thank you so much!

23 June 2026
Unprompted review
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Reply from Paragon Skills

Thanks Madeleine, congratulations on completing your Level 3 apprenticeship with a Distinction. What a fantastic achievement, especially after facing a few setbacks along the way. We’re so pleased to hear Paragon Skills gave you the support and confidence to reach your goal. Wishing you every success for the future.

Rated 5 out of 5 stars

My lovely tutor Lydia made me feel so…

My lovely tutor Lydia made me feel so ease and comfortable and always was there when I needed her !, definitely coming back to do number 3

23 June 2026
Unprompted review
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Reply from Paragon Skills

Thanks Amelia-Jayne, congratulations on completing your apprenticeship. We’re so pleased to hear you felt comfortable, supported and able to ask for help whenever you needed it. It’s great to know you’re looking to continue your learning journey, and we’d be delighted to support you again.

Rated 5 out of 5 stars

Shireen my Amazing NVQ tutor

Shireen, my tutor has been honestly incredible. Shes been so patient, approachable, and invested in my completion and success for my NVQ. I hope whoever else she works with knows how lucky they are. I always felt like i was in good hands with her.

22 June 2026
Unprompted review
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Reply from Paragon Skills

Thanks Peter, congratulations on completing your apprenticeship. We’re so pleased to hear you felt supported, encouraged and in safe hands throughout your journey. It’s wonderful to know our team’s patience and guidance helped you reach your goal. Wishing you every success for the future.

Rated 5 out of 5 stars

The modules were clear

The modules were clear, well-structured and easy to understand. My tutor Jolene Hornsby went above and beyond - she stayed in regular contact, made sure I never fell behind, and gave me the confidence I needed as English isn’t my first language. Her feedback and words of encouragement were key to me reaching a distinction grade. I’m truly grateful for her help and professionalism. A big thank you to the whole Paragon Skills team for all the teaching and support.

11 June 2026
Unprompted review
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Reply from Paragon Skills

Thanks Ariel, congratulations on completing your apprenticeship with a Distinction. What a brilliant achievement. We’re so pleased to hear the modules were clear and easy to follow, and that our team’s regular support, feedback and encouragement helped build your confidence throughout your journey. Wishing you every success for the future.

Rated 5 out of 5 stars

So happy to have completed my NVQ Level…

So happy to have completed my NVQ Level 2 in Care at Paragon skills with Distinction! A big thank you to all the team involved but especially to Joanne Murray who was my mentor and personal tutor. She made it easier but being practically involved and reachable from start till finish!! I am out to excel 😁

18 June 2026
Unprompted review
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Reply from Paragon Skills

Thanks David, congratulations on completing your Level 2 Care apprenticeship with a Distinction. What a fantastic achievement. We’re so pleased to hear you felt supported from start to finish and that our team helped make your journey easier. Wishing you every success as you continue to excel in your care career.

Rated 5 out of 5 stars

Iv just completed my Level 3 in Lead…

Iv just completed my Level 3 in Lead adult care worker, would like to say a big thank you to my tutor Joanne Heritage for your support and encouragement, you've been amazing. So happy with my Grade to continue with my role as a senior carer.

18 June 2026
Unprompted review
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Reply from Paragon Skills

Thanks Carly, congratulations on completing your Level 3 Lead Adult Care Worker apprenticeship. We’re so pleased to hear you felt supported and encouraged throughout your journey, and that you’re happy with your final grade. Wishing you every success as you continue in your senior carer role.

Rated 5 out of 5 stars

Excellent Support Throughout My…

Excellent Support Throughout My Learning Journey

I have had a very positive experience with Paragon Skills while completing my Level 3 Lead Adult Care qualification. The learning materials, workshops, and support provided throughout the course have helped me develop both professionally and personally.

I would particularly like to thank Heather and Kayleigh for their outstanding support and encouragement. They were always approachable, knowledgeable, and willing to go the extra mile whenever I needed guidance. Their feedback was constructive, timely, and helped me build confidence in my work and prepare effectively for assessments.

What stood out most was the genuine commitment to learner success. The support I received helped me stay motivated, develop my skills, and achieve my goals. Many learners highlight the quality of tutor support and guidance at Paragon Skills, and my experience reflects this positive reputation.

I would highly recommend Paragon Skills to anyone looking to further their career in health and social care. Thank you to Heather, Kayleigh, and the wider team for making my learning journey such a positive and rewarding experience.

Highly recommended!

18 June 2026
Unprompted review
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Reply from Paragon Skills

Thanks Adedotun, congratulations on completing your Level 3 Lead Adult Care apprenticeship. We’re so pleased to hear your learning journey was positive and rewarding, and that the materials, workshops and support helped you grow professionally and personally. Thank you for recommending Paragon Skills, and we wish you every success in your health and social care career.

Rated 5 out of 5 stars

My Assessor Joanne Heritage

My Assessor Joanne Heritage.
From start to finish she has been utterly amazing.
As an older learner coming back into work and education after being off for a long time with my children I was apprehensive about what I could do and if I could do it... but from the 1st meeting Joanne couldnt have been any better.
She has guided me, listened to me, pushed me and believed in me even when I felt id reached my limit.
I wanted to complete this for my self, my children, to show them you can do anything if you put your mind to it and for Joanne, for all the time and effort she put into me.
I truly believe that without her help and guidance I wouldn't have completed today! For that I am so grateful.
Joanne, you are amazing and any future learner that is placed with you really is in safe hands.
Thank you for everything!!
Alexandra

18 June 2026
Unprompted review
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Reply from Paragon Skills

Thanks Alexandra, congratulations on completing your apprenticeship. Returning to learning after time away is a huge achievement, and we’re so pleased to hear you felt guided, listened to and believed in throughout your journey. It’s wonderful to know our team helped you build confidence and achieve something so meaningful for you and your family. Wishing you every success for the future.

Rated 5 out of 5 stars

What a wonderful experience my tutor…

What a wonderful experience my tutor was so helpful thanks Harissa Ahmed for all your support and hard work

17 June 2026
Unprompted review
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Reply from Paragon Skills

Thanks Parvez, we’re so pleased to hear you had such a wonderful experience. It’s great to know you felt supported throughout your apprenticeship, and we wish you every success for the future.

Rated 5 out of 5 stars

A journey worth the effort!

I’ve recently completed my level 3 Lead Adult Care Worker with a double distinction. I couldn’t have done it without my amazing tutors, Hayley Worth and Miriam Da Silva Angelico! The amount of support I’ve received, the resources that were shared and the entire learning process has been extremely beneficial and great. It wasn't easy and it was really challenging, especially facing a health issue in the last 4 months but with Miriam's support and understanding it was so worth it!!!
Thank you Miriam!
Thank you Paragon!

16 June 2026
Unprompted review
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Reply from Paragon Skills

Thanks Maria, congratulations on completing your Level 3 Lead Adult Care Worker apprenticeship with a double Distinction. What a fantastic achievement. We’re so pleased to hear you felt supported, understood and well resourced throughout your journey, especially during a challenging time. Wishing you every success as you continue your care career.

Rated 5 out of 5 stars

Amazing Support from Jolene Hornsby

Amazing Support from Jolene Hornsby
I am incredibly grateful and proud to have achieved my Level 3 NVQ qualification. This accomplishment would not have been possible without the wonderful support, guidance, and encouragement I received from Jolene Hornsby and Paragon Skills. Throughout my journey, Jolene was always approachable, supportive, and motivating, helping me stay focused and confident in achieving my goals. Thank you for making this achievement possible.

16 June 2026
Unprompted review
Paragon Skills logo

Reply from Paragon Skills

Thanks Shon, congratulations on achieving your Level 3 apprenticeship. We’re so pleased to hear you felt supported, guided and encouraged throughout your journey. It’s wonderful to know our team helped you stay focused, build confidence and reach your goal. Wishing you every success for the future.

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