Paradise First AidReviews 

1,355
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 136 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their knowledge, engaging teaching styles, and ability to make learning enjoyable and easy to understand. Many people highlight the practical and well-organized nature of the courses, often noting that the sessions feel quick despite covering all necessary aspects. The overall service is frequently described as excellent, with consumers appreciating the real-life scenarios and experiences shared by trainers, which enhance understanding and confidence. However, some people mentioned that lengthy explanations can sometimes make it difficult to memorize information, and a few felt that the course duration was long.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising trainers for their knowledge,... See more

User experience

Reviewers highlight positive aspects of user experience, consistently finding the learning experience... See more

Service

People report positive experiences with service, consistently praising the well-organized and engaging... See more

Product

Customers consistently note positive experiences with the product, highlighting that the courses are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was really happy with Matt as a trainer. He explained the important parts very clearly and kept things short, which made them easy for us to remember. When trainers take a long time to explain thi... See more

Rated 5 out of 5 stars

Kel was the best trainer to date out of all the courses I have completed, I have been in the construction industry 15 years completing first aid more times than I can count (5 possibly 6 times). Kel i... See more

Rated 5 out of 5 stars

Jo was amazing with her knowledge and her way with making us feel valued and comfortable. She shared and listened and assisted. Particularly with me as I had some difficulties physically. Her organis... See more

Rated 5 out of 5 stars

I recently completed my First Aid and CPR training at Paradise First Aid, and I had a great experience. Our trainer, Britt Keough, was fantastic very knowledgeable, funny and easy to understand, a... See more


Company details

  1. First Aid Station
  2. Pharmacy

Written by the company

Paradise First Aid provided Nationally Recognised First Aid and CPR training courses on the Gold Coast, QLD. Onsite training and daily courses available. Registered Training Organisation (RTO) 32268


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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No history of asking for reviews

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5.0

All reviews

(1,355)

126 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great course and great instructor!

I highly recommend doing this course! The instructor, Jo Warrior, is fantastic. She's very knowledgeable, passionate and personable, which made the course so fun and interactive. I feel like I really learned valuable skills. I will definitely be returning to Jo for refresher/upskill courses. The e-learning component was also really well delivered.

21 June 2025
Unprompted review
Rated 5 out of 5 stars

Great trainer, fun class

I have done 3 first aid over the years
Jo, my trainer made it most enjoyable.
She is so warming ,relatable and a great teacher. She explained everything so well, and made things so clear.
Love your work Jo.

18 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent CPR training

Had CPR training this morning with Sooz and honestly, it was brilliant. She made everything super easy to understand and kept the vibe relaxed but still really informative. I feel way more confident now if I ever had to use CPR in a real situation. Sooz was friendly, clear, and made the session way less intimidating than I expected. Would definitely recommend her to anyone needing training!

5 June 2025
Unprompted review
Rated 5 out of 5 stars

Always impressive training & knowledge

Always impressed with the quality of knowledge & excellent training at Paradise First Aid. In 15 years of learning first aid, this has been the best training facility I've experienced. Always great trainers, Jake's knowledge, experience (& humour!) today really top notch.

2 June 2025
Unprompted review
Rated 5 out of 5 stars

WORTH THE EFFORT

good mixture of E LEARNING & practical hands on training - good trainers - and course WASN'T TO LONG AND DRAWN OUT.

21 May 2025
Unprompted review
Rated 5 out of 5 stars

Easy, accessible and affordable

This is my 3rd year training with Paradise First Aid, a couple of times with Fab and once with Sooz. I have found it simple and easy from the payment , to online training and in person training. The trainers are easy to understand and have great working /life experience to teach. They have real equipment to familiarise and practise with and on and my confidence grown each time I do my training. For myself , I have found the process easy and would highly recommend them.

16 May 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing! Did the course at Mermaid Beach today and at Coomera last time and both were the best I have ever done and I have done CPR and First aid training approx. 20 times...would definitely recommend over other companies and I have used quiet a few of them. Trainer at both places was full of knowledge and very enjoyable to listen to. Definitely the best I have been to.

16 May 2025
Unprompted review
Rated 5 out of 5 stars

Kel…my trainer was one of the best (Kel)

Kel…my trainer was one of the best I have had during the years of First Aid courses.
Kel kept us all interested/not bored/not feeling any pressure during the First Aid scenarios.
Also Kel is so patient with his classes.
It’s amazing how much more you learn when you know you’re in good hands with Kel.
Thankyou once again.
Andrew C.

14 May 2025
Unprompted review
Rated 5 out of 5 stars

Paradise first aid

Mick J was excellent at teaching us real life scenarios and it made that course fun and eventful. I think I learnt more doing this then in any other class and I’ve done alot.

8 May 2025
Unprompted review
Rated 5 out of 5 stars

Best FA & CPR Training on the GC

Just completed my FA & CPR training with Paradise First Aid and I really couldn't recommend them higher! Jo, our trainer was fantastic! Her experience and training style was first class! I will be back next year 100%!

3 May 2025
Unprompted review

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