Paradise First AidReviews 

1,355
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 136 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their knowledge, engaging teaching styles, and ability to make learning enjoyable and easy to understand. Many people highlight the practical and well-organized nature of the courses, often noting that the sessions feel quick despite covering all necessary aspects. The overall service is frequently described as excellent, with consumers appreciating the real-life scenarios and experiences shared by trainers, which enhance understanding and confidence. However, some people mentioned that lengthy explanations can sometimes make it difficult to memorize information, and a few felt that the course duration was long.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising trainers for their knowledge,... See more

User experience

Reviewers highlight positive aspects of user experience, consistently finding the learning experience... See more

Service

People report positive experiences with service, consistently praising the well-organized and engaging... See more

Product

Customers consistently note positive experiences with the product, highlighting that the courses are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was really happy with Matt as a trainer. He explained the important parts very clearly and kept things short, which made them easy for us to remember. When trainers take a long time to explain thi... See more

Rated 5 out of 5 stars

Kel was the best trainer to date out of all the courses I have completed, I have been in the construction industry 15 years completing first aid more times than I can count (5 possibly 6 times). Kel i... See more

Rated 5 out of 5 stars

Jo was amazing with her knowledge and her way with making us feel valued and comfortable. She shared and listened and assisted. Particularly with me as I had some difficulties physically. Her organis... See more

Rated 5 out of 5 stars

I recently completed my First Aid and CPR training at Paradise First Aid, and I had a great experience. Our trainer, Britt Keough, was fantastic very knowledgeable, funny and easy to understand, a... See more


Company details

  1. First Aid Station
  2. Pharmacy

Written by the company

Paradise First Aid provided Nationally Recognised First Aid and CPR training courses on the Gold Coast, QLD. Onsite training and daily courses available. Registered Training Organisation (RTO) 32268


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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No history of asking for reviews

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5.0

All reviews

(1,355)

126 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Another great First Aid training course…

Another great First Aid training course completed with Jo from Paradise First Aid. Very informative and well run course. Was great to have it at our workplace with all the course material supplied by Paradise First Aid. Thanks again Jo.

11 August 2025
Unprompted review
Rated 5 out of 5 stars

Jo was amazing with her knowledge and…

Jo was amazing with her knowledge and her way with making us feel valued and comfortable. She shared and listened and assisted. Particularly with me as I had some difficulties physically. Her organisation and structure was very easy to follow. I would highly recommend Paradise First Aid

8 August 2025
Unprompted review
Rated 5 out of 5 stars

I recently completed my First Aid and…

I recently completed my First Aid and CPR training at Paradise First Aid, and I had a great experience. Our trainer, Britt Keough, was fantastic very knowledgeable, funny and easy to understand, and always happy to answer any questions. She made the training clear and engaging from start to finish.

The venue was easy to find, located right across from a coffee shop, and there was plenty of all-day parking nearby. They also provided tea, coffee, and biscuits for a light refreshment during the day, which was a thoughtful touch and much appreciated.

Highly recommend Paradise First Aid for anyone looking to do their training!

6 August 2025
Unprompted review
Rated 5 out of 5 stars

Britt was by far the best first Aid…

Britt was by far the best first Aid trainer I have encountered. Her understanding and ability to communicate the learning was incredible. The training facility at harbour town was also very neat and clean. A+

6 August 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I wanted to take a moment to share my positive experience with the recent CPR refresher training. The trainer is Mic J was absolutely fantastic, making everything so easy to understand and helping me refresh my memory on CPR techniques. I feel much more confident now thanks to their clear and thorough instruction. I highly recommend this training to anyone looking to brush up on their CPR skills.

2 August 2025
Unprompted review
Rated 5 out of 5 stars

Great trainer

This training completely changed my perspective. It was no longer the dull, textbook-like learning I had expected. The trainer shared many of his real-life experiences with us—stories that you simply can’t learn from a book. Thumbs up!

19 July 2025
Unprompted review
Rated 5 out of 5 stars

Kel was amazing his knowledge and…

Kel was amazing his knowledge and background was good he kept it short and simple and made it fun. His delivery was amazing he was approachable welcoming and made everyone feel comfortable to ask questions and share experiences they may have had.

18 July 2025
Unprompted review
Rated 5 out of 5 stars

I recently attend a CPR Refresher - Highly recommended!

I recently attended a CPR Refresher course and couldn't be more impressed. The instructor, Kel, was knowledgeable, engaging, and made the content easy to understand and remember. The hands-on practice was incredibly valuable and gave me the confidence to act in a real emergency if needed. Everything was well-organized and up to date with current guidelines. I highly recommend this course to anyone needing a refresher — it's time well spent and could truly save a life.

14 July 2025
Unprompted review
Rated 5 out of 5 stars

Very competent trainer not just in first aid but also teaching

Kel was the best trainer to date out of all the courses I have completed, I have been in the construction industry 15 years completing first aid more times than I can count (5 possibly 6 times). Kel is no ego trainer treats everyone equally but could definitely tell who had experience in first aid straight off the bat, and gave more attention to students with less experience which was great. I found the course to be thoroughly enjoyable, quick but covering every aspect. Thank you mate made for a great day!

14 July 2025
Unprompted review
Rated 5 out of 5 stars

It was a nice class and informative

It was a nice class and informative, very interactive with a few good laughs. I did however learn some really good first aid tips, some really useful strategies in regards to administration of first aid. Thanks fir the day and I highly recommend this course.

4 July 2025
Unprompted review
Rated 5 out of 5 stars

Knowledgeable and approachable instructor

I highly recommend Paradise First Aid. I've always have had a great experience with this company. The instructor I had today Kel, was extremely knowledgeable, friendly and approachable. He kept the class fun, and interesting. I feel a lot more confident providing 1st aid now if I need to. I will definitely be back when it is time to renew my certificate.

30 June 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding CPR Training Experience!

I recently completed CPR training with Fab at Paradise First Aid and I couldn't be more impressed. This was hands-down the best CPR training I've ever attended.

Fab's training style was incredibly engaging and highly professional throughout the entire course. She has a natural ability to make complex emergency procedures easy to understand and remember. The hands-on practice sessions were well-structured, and Fab provided clear, constructive feedback that helped build my confidence in performing CPR techniques.

What really stood out was Fab's genuine passion for teaching life-saving skills. She created a supportive learning environment where everyone felt comfortable asking questions and practicing the techniques. The course materials were comprehensive, and the practical scenarios were realistic and valuable.

As someone who has taken CPR training multiple times over the years, I can honestly say that Paradise First Aid sets the gold standard. The attention to detail, professional delivery, and quality of instruction exceeded my expectations.

I highly recommend Paradise First Aid to anyone needing CPR certification or refresher training. You won't find better instruction or a more professional experience elsewhere.

Thank you, Fab, for such excellent training. I feel truly prepared to handle emergency situations with confidence.

Debbie

23 June 2025
Unprompted review

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