Paradise First AidReviews 

1,355
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 136 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their knowledge, engaging teaching styles, and ability to make learning enjoyable and easy to understand. Many people highlight the practical and well-organized nature of the courses, often noting that the sessions feel quick despite covering all necessary aspects. The overall service is frequently described as excellent, with consumers appreciating the real-life scenarios and experiences shared by trainers, which enhance understanding and confidence. However, some people mentioned that lengthy explanations can sometimes make it difficult to memorize information, and a few felt that the course duration was long.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising trainers for their knowledge,... See more

User experience

Reviewers highlight positive aspects of user experience, consistently finding the learning experience... See more

Service

People report positive experiences with service, consistently praising the well-organized and engaging... See more

Product

Customers consistently note positive experiences with the product, highlighting that the courses are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was really happy with Matt as a trainer. He explained the important parts very clearly and kept things short, which made them easy for us to remember. When trainers take a long time to explain thi... See more

Rated 5 out of 5 stars

Kel was the best trainer to date out of all the courses I have completed, I have been in the construction industry 15 years completing first aid more times than I can count (5 possibly 6 times). Kel i... See more

Rated 5 out of 5 stars

Jo was amazing with her knowledge and her way with making us feel valued and comfortable. She shared and listened and assisted. Particularly with me as I had some difficulties physically. Her organis... See more

Rated 5 out of 5 stars

I recently completed my First Aid and CPR training at Paradise First Aid, and I had a great experience. Our trainer, Britt Keough, was fantastic very knowledgeable, funny and easy to understand, a... See more


Company details

  1. First Aid Station
  2. Pharmacy

Written by the company

Paradise First Aid provided Nationally Recognised First Aid and CPR training courses on the Gold Coast, QLD. Onsite training and daily courses available. Registered Training Organisation (RTO) 32268


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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No history of asking for reviews

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5.0

All reviews

(1,355)

126 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hands-On Practical Training

Hands-On Practical Training, Clear Information, Qualified Trainer, Comprehensive Refresher, knowledgeable instructor who make scenarios fun and interactive

13 March 2026
Unprompted review
Rated 5 out of 5 stars

First Aid and CPR Training

I had a great experience with Jo doing First Aid and CPR on Friday.
Jo explained the course very well and we did many scenarios from real life situations that I found very helpful.

13 March 2026
Unprompted review
Rated 5 out of 5 stars

I recommend this course - five stars

I recently completed my CPR course with Paradise First Aid, and it was great
Our instructor Jo was absolutely wonderful, knowledgeable, professional, and supportive throughout the training. Jo explained everything clearly, made the session engaging, and I felt confident practicing the skills.
The course was well organised, practical, and easy to follow. I walked away feeling much more prepared and confident to respond in an emergency situation.
The online component wasn’t painful either.
Highly recommend Paradise First Aid, and especially Jo as an instructor. Thank you, I definitely feel more equipped with first aid moving forward
The equipment all good too
Complimentary tea coffee
Clean facility
Plenty of parking

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Currently I am 65 years of age

Currently I am 65 years of age, been an Electrician since late 70’s, currently still a patrolling member of a local surf club… done lots of CPR/LVR and first course over the years. The CPR/LVR with Mick J brought some real life practical and common sense approach to this subject and a simple approach on the management of an incident … identify- fix… I personally related to this approach and can apply that.

Extremely engaging and easy to stay focused on

Thanks Mick

27 February 2026
Unprompted review
Rated 5 out of 5 stars

They are epic

They don't run you through the course just so you can check boxes, they actually spend time teaching you what you need to know. I found that the trainer - Kel - was excellent at his job and very knowledgeable. Don't go to a place where they don't care if you actually learn anything, take this seriously and get taught here by the professionals who actually give a crap about you.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

First aid & CPR with Matt

Today was fantastic experience with Matt. Genuine friendly guy with clear communication humour and knowledge on first aid and CPR great delivery, good sized group and right on time. ☺️

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Jo!

This Course is very long, but the lecturer Jo Warrior is making it smooth, fun, practical, so the time passed quickly, with fully refreshed skills! I've been renewing my First Aid/CPR with Jo Warrior for 3 years now, and I couldn't ask for a better lecturer than her. THANK YOU JO!

7 February 2026
Unprompted review

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