Parachute Law Solicitors Reviews 

726
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 107 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, friendly, and incredibly quick to respond during urgent legal matters. People consistently note that the online system and overall processes are remarkably smooth, efficient, and very easy to navigate from start to finish. Some reviewers were not happy with unexpected delays, specifically mentioning instances of wasted time, slow progress, and having to repeatedly chase up important documents. A few individuals felt let down by these frustrating setbacks, noting that communication and customer support could have been handled much better throughout their entire transactions.

What people talk about most

Service

People report positive experiences with service, highlighting the trustworthy and committed nature of the... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professional, friendly, and... See more

Response time

Clients share positive opinions on response_time, highlighting consistently rapid communication and fast... See more

Customer service

Users describe positive interactions with customer_service, noting great communication and helpful support... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing the process as smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely brilliant. Had such a nightmare of a time finding somewhere I could get a Form LL compliance certificate completed for our re-mortgage until I came across Parachute Law. From the very first... See more

Company replied

Rated 5 out of 5 stars

Parachute law have been really professional throughout. Everything was fast and efficient. We were on a tight timescale and they were able to move things around to accomodate us. Highly recommend an... See more

Company replied

Rated 5 out of 5 stars

Excellent service, I have used Parachute Law twice now over the years for Land Registry ID services overseas. A smooth process and the document came via email which the Land Registry accepts. I would... See more

Company replied

Rated 5 out of 5 stars

The Parachute Law team were very responsive throughout what was quite a drawn out process. Great industry knowledge and a very approachable style. Their plain speaking was very welcome, and ther... See more

Company replied


Company details

  1. Lawyer
  2. General Practice Attorney

Written by the company

A new breed of solicitors, Parachute Law bypasses the stuffiness of traditional law firms and gets straight to the heart of your legal conundrum. Transparent, pre-agreed charges for practical, no-nonsense legal advice affordable for small to medium businesses and individuals alike. Parachute Law is at the forefront of the "uberisation" of legal services, forging a new path toward accessible legal support. Parachute Law Limited trading as Parachute Law is a limited company registered in England with registered number 10437783. Parachute Law is authorised and regulated by the Solicitors Regulation Authority no 646947.


Contact info

4.9

Excellent

TrustScore 5 out of 5

726 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(726)

105 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I needed help with transfer of equity

I needed help with transfer of equity. Very helpful, kind. They made the procedure very simple and answered questions we had. I would work with them. Thank you so much

17 December 2025
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi Gitta,

Thank you for your kind feedback.

We’re really pleased to hear that our team was able to make the transfer of equity process simple and clear for you. It’s great to know your questions were answered and that you felt supported throughout. We truly appreciate your trust in Parachute Law.

Parachute Law

Rated 5 out of 5 stars

I can't believe how quick this was

I can't believe how quick this was. I was dreading the hassle of booking an appointment with a solicitor, but completing the ID1 form online took minutes. Nel made the process seamless and the verification happened almost instantly. Highly recommend for anyone looking to save time

17 December 2025
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi Richie,

Thank you for your lovely review. We’re so pleased to hear how quick and seamless the process was, and that Nel was able to make everything straightforward for you. We really appreciate the recommendation.

Parachute Law

Rated 5 out of 5 stars

The entire experience was absolutely…

The entire experience was absolutely seamless. Nel turned what could have been a stressful situation into something completely effortless. Her proactive communication and prompt responses made me feel supported every step of the way. I genuinely couldn’t be more pleased with the level of service—she went above and beyond to make the process smooth and reassuring

16 December 2025
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi Dan,

Thank you for such kind feedback. We’re delighted to hear that Nel was able to make the process smooth and stress-free for you. Your comments mean a great deal to our team

Parachute Law

Rated 5 out of 5 stars

Excellent service from the Team at…

Excellent service from the Team at Parachute Law Solicitors, we would highly recommend them!

Thank you!

Mark & Michelle Woodford

8 December 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi Mark and Michelle,

Thank you for your lovely review! We’re really pleased to hear you had a great experience with our team.

We look forward to working with you again in the future.

Parachute Law

Rated 5 out of 5 stars

Quick and easy process

Nel was brilliant, really clear and quick process

8 December 2025
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi!

Thank you for your kind feedback! We’re delighted to hear that Nel provided clear guidance and made the process quick and easy. We really appreciate your recommendation.

Parachute Law

Rated 5 out of 5 stars

Excellant

Excellant, proficent and helpful. Made the deed of trust process straigt forward

31 October 2025
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi Parimal,

Thank you for your lovely feedback! We’re so pleased to hear that you found our service excellent and the Deed of Trust process straightforward. We really appreciate your support.

Parachute Law

Rated 5 out of 5 stars

Nel was incredibly helpful and…

Nel was incredibly helpful and friendly. She managed to process an equity transfer for me extremely quickly. Highly recommend Parachute Law.

10 November 2025
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi Samuel,

Thank you so much for your kind words!

We're delighted to hear that Nel was able to support you and make the process smooth and efficient. We truly appreciate your recommendation and are always here if you need any further assistance.

Parachute Law

Rated 5 out of 5 stars

Fantastic and helpful

The service was quick and simple to complete. Very friendly and helpful staff. Lucy made me feel very comfortable on the zoom call would highly recommend

3 November 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi Laura,

Thank you for your kind words! We’re delighted you found the process quick and simple, and that Lucy made you feel comfortable during your call.

We really appreciate your recommendation!

Parachute Law

Rated 5 out of 5 stars

Straight forward and easy to work with

Straight forward and easy to work with, everything is explained in the emails and staff are great to work with. A pleasure, thank you

28 October 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi Jon,

Thank you for your lovely feedback! We’re so glad you found the process straightforward and our team easy to work with. It was a pleasure assisting you!

Parachute Law

Rated 1 out of 5 stars

Wasted my time

Booked a 10-minute free consultation to clarify aspects of application for a statutory declaration on Monday 20 October and received 4 reminders and emails about the appointment which was booked for Wednesday 22 October, stating that someone would call me . On the day of the consultation, nobody called at time of appointment and when I tried to contact Parachute Law, all I could get was an answering machine, and even that was giving confusing messages. I would have been quite happy to engage the firm, based on the number of positive reviews on TrustPilot, but not after they wasted my time.

22 October 2025
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi Dario,

Thank you for your valuable feedback.

I understand that the team member involved has taken the steps to resolving the matter and assisted with your query.

I'm glad that we could turn this around for you in a positive way and we look forward to working with you.

Warm regards,
The team at Parachute Law

Rated 5 out of 5 stars

Fantastic service always

Fantastic service always. Nel provided all information required promptly, and supported me. We are quite excited to have used their services twice. WOULD RECOMMEND THEM ALWAYS.

20 October 2025
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi Olusegun,

Thank you for your kind words! We’re delighted our team could provide the support in a timely manner.

We truly appreciate your trust in us!

Parachute Law

Rated 5 out of 5 stars

The ILA I had was fully explained in…

The ILA I had was fully explained in detail . The solicitor was very easy to understand and answered all my questions .

16 October 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi Holly,

Thank you for your feedback! We’re so glad to hear that your solicitor made the ILA process clear and easy to understand.

We really appreciate you taking the time to share your experience!

Parachute Law

Rated 5 out of 5 stars

Form LL Restriction Removal

I found Parachute Law online and was at first sceptical, but the whole process of having a Form LL restriction removed was easy and seamless. And our consultant Shai was so nice to deal with. Highly recommend Shai and Parachute Law. Good value too.

9 October 2025
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi James,

Thank you so much for your lovely feedback! We’re delighted to hear the process was smooth and that Shai was able to make things easy for you. We really appreciate your recommendation and kind words!

We look forward to working with you again in the future.

Parachute Law

Rated 5 out of 5 stars

Outstanding service!

Outstanding service!
The team is prompt, reliable and highly responsive in urgent situations! Their professionalism and genuine care made stressful situation much easier to manage.

8 October 2025
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi Alen,

Thank you for your kind words! We’re so glad our team could provide the support and reassurance you needed during a stressful time. We truly appreciate your trust in us!

Parachute Law

Rated 5 out of 5 stars

Easy to set up and perfect for our…

Easy to set up and perfect for our needs. Friendly and helpful staff.

23 September 2025
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi Russ,

We’re so pleased to hear everything was easy to set up and met your needs. Thank you for your kind words about our team!

We look forward to working with you again!

Parachute Law

Rated 5 out of 5 stars

Excellent service - I would heartily recommend

Excellent service, I have used Parachute Law twice now over the years for Land Registry ID services overseas. A smooth process and the document came via email which the Land Registry accepts. I wouldn't use anyone else.
Always remember to have you passport ready and download Zoom onto your phone and test it out, it will save you time and make it an easier process.

17 September 2025
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi Jason,

Thank you for your loyal support and recommendation! We’re so pleased to hear that you’ve had smooth experiences with our Land Registry ID services, even from overseas. Great tip about having your passport and Zoom ready, it really does make the process even easier.

Looking forward to working with you again.

Parachute Law

Rated 5 out of 5 stars

Very straightforward great experience

11 September 2025
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi Ian,

Thank you for your review! We’re glad to hear you had a straightforward and great experience with us.

We look forward to working with you again.

Parachute Law

Rated 5 out of 5 stars

Fantastic service

Fantastic service, patient, helpful, persistent, calm and great communicators! Just what you need when something is urgent or pressing. Would highly recommend the whole team, especially Lucy and Shai!
Thank you :)

10 September 2025
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi Chloe,

Thank you so much for your thoughtful review! We’re delighted to hear that Lucy and Shai were able to support you with patience and clear communication during a pressing time. Your recommendation means a lot to us!

Parachute Law

Rated 5 out of 5 stars

Very efficient and friendly

Very efficient and friendly. Received my ID1/ID5 5 minutes after the meeting. Excellent job... would highly recommend.

8 September 2025
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi Giuseppe,

Thank you for your kind words! We’re so pleased to hear you found the process efficient and friendly, and that you received your ID forms so quickly. We really appreciate your recommendation!

Parachute Law

Rated 5 out of 5 stars

Professional

Professional, quick respond!

Greatly recommended!

2 September 2025
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi Chi,

Thank you for your feedback! We’re delighted you found our service professional and responsive — greatly appreciate the recommendation!

Looking forward to working with you again.

Parachute Law

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