It was wonderful experience talking to Lauraane who is well experience. She will explain everything to you and she makes sure that you understand well. She keeps asking questions if there's something... See more
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See what reviewers are saying
Initially an agent contacted me in French as soon as I ask for someone who was speaking English they gave my information to an English speaker person. They do not insist too much, they recommend diffe... See more
I had a call with them and the representative who spoke with me had an amazing warm personality, very professional at the same time, cares about the customer's need and provided the best guidance. The... See more
I would like to thank Nezih at Papernest, as without his help I don’t feel that we would have achieved sorting the electric connection for our daughter’s flat. He was very patient and took us through... See more
Company details
Information provided by various external sources
papernest, c’est le site 100% gratuit pour souscrire, transférer et résilier tous vos contrats lors de votre déménagement - électricité, gaz, box internet, assurance habitation, redirection de courrier La Poste. Fini le stress lors du déménagement, confiez toutes vos démarches à papernest Vous trouverez ici les avis papernest de nos différents clients qui vous donneront image fidèle de la qualité de notre service. Recueillir les avis sur papernest est très important pour nous permettre d'améliorer constamment nos prestations.
Contact info
157 Boulevard Macdonald, 75019, Paris, France
- 09 80 80 15 25
- service-client@papernest.com
- papernest.com
Replied to 94% of negative reviews
Typically replies within 24 hours
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Simple et efficace
Très agréable
Très agréable, l'interlocutrice a pris le temps de donner les explications le plus concrètement possible.
Très contente de service
Thanks for your help to smooth move to…
Thanks for your help to smooth move to new apartment
It was helpful
It was helpful. Zoe in papernest is doing so good.
Thank you.
Professional and with your best interest in mind
Very quick setup for my moving of a house, very transparent and professional. Also immediate assistance in English, very hard to come by in France.
Excellent service
Gain de temps
Very accomodating
Ils parlent Anglais tres bien.
Excellent service!
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