Panel WorldReviews 

281
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 177 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpful and kind staff who guide them in choosing the right products. Many consumers are delighted with the product quality, describing the panels as top-quality, stylish, and easy to fit, offering great value for money. The delivery service is frequently mentioned as quick, efficient, and often arriving earlier than expected, with polite and helpful drivers. However, some customers also noted issues with delivery communication, with some orders arriving late or without proper notification, and a few instances of damaged panels upon arrival. A small portion of people felt dissatisfied with the return policy, particularly regarding administration fees and the inability to return products if the color was not as expected.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Product

Users describe positive interactions with product, highlighting excellent quality and value, with many... See more

Service

Customers consistently note positive experiences with service, often describing it as brilliant, outstanding,... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the high standard of products, such as... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've previously bought bathroom sheets from this company, they have been excellent in their service, and the quality of the product is also very good better than tiles, their delivery has been am... See more

Rated 5 out of 5 stars

We can’t recommend Panel world enough! Excellent quality panels, at excellent prices, even our fitter was impressed and has vowed to use them going forward. We were let down last minute by another s... See more

Rated 5 out of 5 stars

We bought 8 panels and unfortunately there was a fault in the lacquer coating and it was flaking off. I telephoned Panel World on the Thursday, who sounded concerned and wanted to rectify as soon as... See more

Company replied

Rated 5 out of 5 stars

From looking online to actually fitting my acoustic panels and LED lights I found the whole experience fantastic. No matter how many questions I bombarded them with they had the answers to put my mind... See more


Company details


Contact info

  • Unit 43 Station Street, Darlaston Central Trading Estate, WS10 8XB, Wednesbury, United Kingdom

  • panelworld.co.uk

4.6

Excellent

TrustScore 4.5 out of 5

281 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 76% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(281)

162 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great!

Good quality panels, well packaged and at an excellent price. Delivery was good with a friendly and helpful driver.

24 May 2026
Rated 5 out of 5 stars

Great range of panels at an affordable…

Great range of panels at an affordable price. Ordering was easy and the calculator was very handy. Delivery was quick and your deliverer was so nice and helpful making sure that they were placed in a convenient place. Each panel was well packaged separately so that they were all in a perfect condition. I didn’t fit them myself, but the guy who did fit them seemed happy with how they fit together and has made a beautiful job of it.
I’m really happy with my new bathroom and would certainly recommend both your products and service.

24 May 2026
Rated 5 out of 5 stars

Only place to use if you’re after panels!

The staff have been nothing short of outstanding in providing a high quality service. I recently bought some acoustic panels from them and the quality is perfect, their delivery service is spot on too - exactly what you want from a business.

I highly recommend them to anyone after any panels because you will be well looked after, no pushy sales like other big businesses - their pricing is very good too - come and see for yourself!

29 May 2026
Unprompted review
Rated 5 out of 5 stars

I recently used Panel World and was…

I recently used Panel World and was extremely impressed with both their products and customer service. The team was friendly, professional, and always quick to help with any questions I had, making the whole process smooth and stress-free from start to finish. Their communication was excellent, the quality of their work was outstanding, and it was clear they genuinely care about their customers and take pride in what they do. It’s refreshing to deal with a company that delivers such a high level of service, and I would highly recommend Panel World to anyone looking for quality products backed by exceptional customer support.

1 June 2026
Unprompted review
Rated 1 out of 5 stars

Panel was as expected but..

Panel was as expected. The chrome corners were cheap. Chrome effect was just a tape that easily gets removed. Contacted the company, did not get any response.

20 May 2026
Panel World logo

Reply from Panel World

Hi,

We're sorry to hear that your experience did not meet your expectations. We understand your disappointment regarding the chrome corners and that the finish was not as expected. We are also sorry that you did not receive a response when you contacted us, as this is not the level of service we aim to provide.

We value your feedback and would appreciate the opportunity to look into this matter further and work towards a resolution. Please contact us directly with your order details so we can investigate and assist you.

Kind regards,
Customer Support Team

Rated 5 out of 5 stars

Purchased bathroom sheets…

I've previously bought bathroom sheets from this company, they have been excellent in their service, and the quality of the product is also very good better than tiles, their delivery has been amazing too, i ordered again on Thursday night and the goods we're delivered today early morning Saturday.

I would highly recommend purchasing from them and will be doing the same on my next project.

Thank you
Nadeem Khan

30 May 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look