pamo. design Reviews 

1,767
TrustScore 4 out of 5

4.1

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Rated 4 out of 5 stars

The PAMO system is easy to use, though it requires some manual skill and confidence. We installed it in our rustic country house; the open wardrobe adds a modern touch and makes the room feel more s... See more

Rated 1 out of 5 stars

Delivery: took 7 days. Product: it’s missing a piece, therefore what I have can not be set up. Customer Service: Reported the issue, 8 days later I only have 2 automatic messages, but no solution... See more

Company replied

Rated 5 out of 5 stars

Really appreciate the customer service, and speed of delivery. We ordered the las 4. It comfortably fits my wife and my clothes with ease! I recommend this company's storage solutions

Rated 5 out of 5 stars

The design is lean, industrial, and very robust. Good point: you can install, reconfigure, or move to other place if you get moved. It fits many ambiences. Also, any problem during installation is sol... See more

Company details

  1. Decoration and Interior Design Store
  2. Furniture Manufacturer
  3. Furniture Store

Written by the company

Industrial Design I urban Interior I unique&Individual l Einzigartiges für dich und deine Wohnideen - Be Unique! Unsere Industrial Kleiderstange für dein Zuhause ✔️ Kleiderstangen & Industrial Möbel in verschiedenen Größen ✔️ Schau vorbei -> www.pamo-design.de


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 2 weeks

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4.1

All reviews

(1,767)

510 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

High Quality& Great design

Pamo has modern and innovative design. So lovely. Extraordinary. The quality is very Good.
The process was easy and was sent Quickly. I would recommend it.

14 January 2026
Unprompted review
Rated 5 out of 5 stars

Just great!

I ordered the oak-metal shelves set. It’s just wonderful. Service at Pamo was great when a component was missing and assembling the product was easy like an IKEA set. I would 100% buy again!

12 March 2025
Unprompted review
Rated 2 out of 5 stars

At time of ordering one custom size…

At time of ordering one custom size rack, it wasn’t at all clear the rack was black not white like the picture. I was delivered a black one. There was no color reference on the order confirmation. I followed up before receipt of the black rack, ie at time of online order to ask about ordering wooden shelves for the rack as couldn’t figure out how to do this online. I was told the shelves only came with black brackets unlike my white rack order. Long story short, it appears the help desk didn’t even check my order, after numerous back and forth support tickets the situation became more clear. My order couldn’t be cancelled. My only option was to return the delivered rack at my own cost or keep the black one. Due to timing and cost issues I am forced to keep the black version. And no wooden shelves as the don’t make them for the size shelf I ordered. Again not clear at time of order or in initial help tickets. Overall ok quality, poor customer service, disappointment.

15 January 2026
Unprompted review
pamo. design logo

Reply from pamo. design

Hi,

Thank you for taking the time to share your detailed feedback. We’re truly sorry for the confusion surrounding your order and for the frustration this situation has caused.

We understand how disappointing it must have been to receive a black rack when you were expecting white, especially if the color information was not clearly visible during the ordering process or in the confirmation. We also regret that the communication with our support team did not immediately clarify your order details — that certainly added unnecessary back and forth.

We completely understand that, given the timing and return costs, keeping the black rack may not have felt like a real choice. That’s not the experience we want for our customers.

Your feedback regarding clearer product information (especially for custom sizes, color selection, and shelf compatibility) is very valuable, and we will make sure it is shared internally so we can improve both our product presentation and our support processes.

If there is anything further we can review or assist you with, please feel free to reach out again. We would be glad to take another look at your case.

Best regards,
The Pamo-Design Team

Rated 5 out of 5 stars

Great product

Great product. Easy to use and Perfect appearance. Already bought the second product because its so awesome.
The DIY idea will be my next project :)
10/10

22 February 2025
Unprompted review
Rated 5 out of 5 stars

Great Shipping. Great Product. Highly recommend!

The Pamo cabinet system is minimalist, well-made, and extremely sturdy. Ordering and shipping are also very good. I have ordered several times and rebuilt my Pamo system many times because it is so flexible. Even my orders, which often consisted of several individual accessories, always arrived complete.

13 February 2025
Unprompted review
Rated 5 out of 5 stars

Simple design and easy mounting

I love the simple design which also looks very qualitative. The mounting was very easy even though I was at first sceptical whether it would hold at all without drilling holes in the wall.

13 June 2025
Unprompted review
Rated 5 out of 5 stars

The design is lean, robust and great!

The design is lean, industrial, and very robust. Good point: you can install, reconfigure, or move to other place if you get moved. It fits many ambiences. Also, any problem during installation is solved by the Pamo team. I'm sure I will purchase more Pamo solutions for my house.

8 September 2025
Unprompted review
Rated 4 out of 5 stars

The PAMO system in a country house


The PAMO system is easy to use, though it requires some manual skill and confidence. We installed it in our rustic country house; the open wardrobe adds a modern touch and makes the room feel more spacious. However, keep in mind that the pipes aren't perfectly stable or fixed. While this makes the structure lightweight, it can make the assembly process feel a bit unsteady

28 December 2025
Unprompted review
Rated 5 out of 5 stars

Would definitely recommend

I couldn’t be happier with the two orders I placed!
The website is very user-friendly and easy to navigate, making the ordering process simple and seamless. Delivery was equally fast, and customer service was always helpful and attentive. I highly recommend it!

9 September 2025
Unprompted review

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