While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its quality and effectiveness, with many highlighting its reliability for various tracking needs. The customer service team is frequently described as exceptional, offering prompt, helpful, and professional support, often going above and beyond expectations. People appreciate the quick response times and the staff's dedication to resolving issues efficiently, making the overall service experience outstanding.

What people talk about most

Product

People report positive experiences with product, often praising its quality, accuracy, and reliability. Many... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising its excellence and... See more

Service

Clients share positive opinions on service, highlighting excellent customer service, rapid responses, and... See more

Staff

Users describe positive interactions with staff, highlighting their helpfulness and efficiency. Customers... See more

Response time

Consumers consistently report positive experiences with response times. Many reviewers highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Unexpectedly, nice device and I would recommend it for anyone for security in fast moving life. Not sure about speaker function, never needed but anything else perfect! The size isn’t too bi... See more

Company replied

Rated 5 out of 5 stars

I’ve been using them for years and when k tell you they’re amazing, believe it. Today I had an unexpected issue and kemel, my lovely customer services representative was just amazing let me tell you.... See more

Company replied

Rated 5 out of 5 stars

The best out there for all tracking devices on vehicles to luggage. I currently have the vehicle tracker and it's accurate to at least 3 metres. The app is self explanatory with all bases covered f... See more

Company replied

Rated 5 out of 5 stars

This is such an excellent company!!! I bought a GPS tracking watch for my daughter as she is coming back from school alone now so knowing her location as wel as being able to voice note each other has... See more

Company replied


Company details

  1. GPS Supplier
  2. Car Security System Installer

Written by the company

Protect what you love with our GPS Tracker - Everytime and everywhere. With our differnt FINDER devices you able to protect your Cars, Pets, Persons and any object you want.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

317 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 90% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

THATS RL SERVICE!!!

I had some issues setting up my device and couldn't manage to figure it out by myself. I sent a short message to PAJ and recieved a reply within a couple of minutes.
At first I thought that I'm recieving preset messages, but after a few messages I felt that I was taken serious as a customer.

I really appreciate the support Mr. Lukas and Mr. White offered me. Keep it up!

19 December 2023
Unprompted review
PAJ GPS logo

Reply from PAJ GPS

Hello Dan, we are really pleased that you were helped by our agents.

Please let us know when you need more help, we are up to help you as soon as possible.

Rated 1 out of 5 stars

My advice gained from my experience…

My advice gained from my experience with this company is avoid them. I have two trackers used to protect my property and was notified that they had renewed my subscription without informing me of the renewal or cost. Their answer was to refund my money and block my trackers. No warning they just did it. Now they refuse to answer and emails and won’t let my subscribe. SHOCKING. Avoid them.
I’ve read your reply. At no time did I say I wanted to cancel my subscription. All I did was point out that I would like to have been informed before you took money out of my account. Is that unreasonable? You cancel my subscription without informing me. You have left my property at risk of never being recovered is stolen. As for contacting me you have my full contact details. Who buys two trackers to use for a year. Your company have failed to conduct yourselves in a correct and business like manner.

4 December 2023
Unprompted review
PAJ GPS logo

Reply from PAJ GPS

Hello David, as we understand you didn't want to be renewed, we canceled your subscription and refunded your money, we are very sorry if this was not what you were asking for, please we would like to fix this problem as soon as possible, can you provide us a phone number or e-mail privately?

Thank you.

Rated 5 out of 5 stars

Amazing company doing it right

I actually reached out to the company for a review of there gps trackers as I had one of these previously. They was more then happy to work with me. We'll worth it this company as come on a long way but still needs more added. The tracker is very accurate if going for a 4g one. Not one but twice has this tracker has recovered my bike twice from being stolen. The app is amazing being updated all the time with a button to refresh it yourself how cool is that not many tracker have. I believe that the company is working with the community. I would definitely would love to see 24/7 monitoring. For motorcycles I also really hope they can get Thatcham approved. Apart from that it's a amazing tracker for the price the one I've been writing about is a the 4.0 battery connected 4g 2.0.

19 November 2023
Unprompted review
PAJ GPS logo

Reply from PAJ GPS

Hello, thank you for your review, we work to give the best service to our customers.

Rated 5 out of 5 stars

Fast friendly delivery!

Fast friendly delivery!
Well packaged and easy to follow instructions.
Easy to attach with the powerful magnets and great to have the long battery life.

8 June 2023
Unprompted review
Rated 5 out of 5 stars

I got the PAJ GPS to keep track of my…

I got the PAJ GPS to keep track of my suitcase while traveling this summer due to all the horror stories coming out of the airport. I just got back and only have good things to say! I have the app on my phone and I was able to track my bag to ensure it arrived in the airport with me both to and from my destination. It was so easy to set up and use and well within my budget. Great little device for some peace of mind!

12 August 2022
Unprompted review
Rated 5 out of 5 stars

Easy Finder is awesome for parents wanting to give kids a little freedom

We have been using the PAJ-GPS Easy Finder for two of our children and they have been amazing. For our daughter who was completing the Duke of Edinburgh Bronze award it gave us peace of mind knowing that she was safe and enabling us to work out when we needed to leave home to collect her.

We have also used the Easy Finder for our 9 year old when we went to a weekend festival, it allowed us to know that he was safe at all times should he get separated from us.

Finally, our daughter and friend used the Easy Finder at the festival so that we could give them the freedom to explore the festival whilst giving us the knowledge of where they were.

The app is really easy to use and very accurate, I would highly recommend. We especially love the subscription options which means you can use them regularly or just for specific occasions or holiday periods.

31 July 2022
Unprompted review
Rated 5 out of 5 stars

Do you ever feel that like penalty shoot outs that the Germans are just better at everything?

Do you ever feel, like with a football match, that 2 teams run around with a ball for 90 minutes and then the Germans Win? (Gary Lineker).
If you know this feeling and are looking for the best GPS tracking systems for your personal or business use then PAJ GPS have got you covered. They offer a wide selection of products and peerless Customer support. Don't bother with other products, you know that the Germans do everything just a little better than everybody else. Go to the PAJ website or purchase from Amazon or other well known retailers. Protect what you love with PAJ.

14 July 2022
Unprompted review
Show reviews in all languages. (317 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look